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Upscale spa hotel near Matsushiro Castle

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk

Located in Nagano, Mercure Nagano Matsushiro Resort & Spa is in the historical district, within a 5-minute drive of Matsushiro Castle and Former Matsushiro Literary and Military School. This upscale hotel is 3 mi (4.8 km) from Nagano Olympic Stadium and 5.6 mi (9 km) from Nagano Prefectural Museum of History.

Make yourself at home in one of the 345 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find hot springs, a sauna, and karaoke. This hotel also features complimentary wireless internet access and a vending machine.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At Mercure Nagano Matsushiro Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Mercure Nagano Matsushiro Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to a full-service spa, Mercure Nagano Matsushiro Resort & Spa features hot springs and a sauna. This hot springs hotel also offers a vending machine, karaoke, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Mercure Nagano Matsushiro Resort & Spa has designated areas for smoking.

  • Safe-deposit box at front desk
  • Luggage storage
  • Designated smoking areas (fines apply)
  • Elevator
  • Karaoke
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Full-service spa
  • Designated smoking areas
  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Uncovered parking
  • Year Built - 1996
  • Electric car charging station
  • Total number of rooms - 345
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese

Parking

Free self parking

Room Amenities

Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones.

  • Air conditioning
  • Television
  • Refrigerator
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Bidet
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • TV size measurement: inch
  • Partially open bathroom
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Mercure Nagano Matsushiro Resort & Spa has a restaurant on site.

四季 - This buffet restaurant serves breakfast and dinner. Open daily.

Nearby Things to Do

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Hot springs on site
  • Fishing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

  • Sauna in spa
  • Spa tub in spa
  • Indoor public bath (no mineral springs)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Hot springs/mineral springs in spa
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 1 AM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Debit cards

Gap period enforced between guest stays - 48 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025–3025 for adults, and JPY 1815–2178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Shinshu-matsushiro Royal
  • Shinshu-matsushiro Royal Hotel
  • Shinshu-matsushiro Royal Hotel Nagano
  • Shinshu-matsushiro Royal Nagano
  • Shinshu Matsushiro Royal Hotel
  • Royal NAGANO
  • Royal Hotel NAGANO
  • Mercure Nagano Matsushiro &
  • Mercure Nagano Matsushiro Resort Spa
  • Mercure Nagano Matsushiro Resort & Spa Hotel
  • Mercure Nagano Matsushiro Resort & Spa Nagano
  • Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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