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Petit Hotel Enchante

3.0 star property

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Photo gallery for Petit Hotel Enchante

Property amenity
Room (Western-Japanese style) | Free WiFi, bed sheets
Library
Exterior
Free WiFi, bed sheets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Hokujo 2455-3, Hakuba, Nagano, 399-9301
  • Place, Hakuba Happo-One Ski Area
    ‪19 min walk‬
  • Place, Hakuba 47 Winter Sports Park
    ‪3 min drive‬
  • Place, Happo-one Adam Gondola
    ‪4 min drive‬

Room options

View all photos for Basic Twin Room

Basic Twin Room | Free WiFi, bed sheets

Basic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room

Free WiFi, bed sheets

Basic Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Hakuba

With a stay at Petit Hotel Enchante in Hakuba, you'll be within a 5-minute drive of Hakuba Happo-One Ski Area and Happo-one Adam Gondola. .This ski hotel is 2.1 mi (3.4 km) from Happo One Sakka Ski Lift and 2.2 mi (3.5 km) from Hakuba Goryu Ski Resort.

What's nearby

  • Hakuba Saegusa Art Museum - 3 min walk - 0.2 miles
  • Hakuba Ski Jumping Stadium - 6 min walk - 0.4 miles
  • Hakuba Happo-One Ski Area - 19 min walk - 1.0 mile
  • Hakuba 47 Winter Sports Park - 3 min drive - 1.0 mile
  • Happo-one Adam Gondola - 4 min drive - 1.3 miles

Getting around

  • Hakuba Station - 19 min walk
  • Shinshu - Matsumoto Airport (MMJ) - 100 min drive

Restaurants

  • ‪トロイメライ - ‬7 min walk
  • ‪蕎麦処 りき - ‬9 min walk
  • ‪Sounds Like Café - ‬10 min walk
  • ‪蕎麦酒房 膳 ZEN - ‬8 min walk
  • ‪Sanfermo Pizza Et Bbq - ‬8 min walk

About this property

Petit Hotel Enchante

Petit Hotel Enchante offers 7 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 7 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include electric kettles, and housekeeping is provided on a limited basis.
After a day on the slopes, enjoy recreational amenities, which include karaoke. This hotel also features complimentary wireless internet access, ski storage, and a television in a common area. You'll be on the slopes in no time with the complimentary ski shuttle.
At Petit Hotel Enchante, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and microwave in a common area. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning.
Petit Hotel Enchante has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee: JPY 1,620 per person
  • A restaurant

Things to do

  • Karaoke
  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1620 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Petit Hotel Enchante Hakuba
Petit Enchante Hakuba
Petit Enchante
Petit Hotel Enchante Hotel
Petit Hotel Enchante Hakuba
Petit Hotel Enchante Hotel Hakuba

Petit Hotel Enchante Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Hannah

Stayed 3 nights in Feb 2025

10/10 Excellent

Kyle

Stayed 8 nights in Feb 2025

10/10 Excellent

Angelica Oikawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy economic inn not distant away from the Hakuba Ski Resorts. Transportation available. Although there were only a few staff member working in the hotel, they appeared to be so nice and dedicated that the experience of service didn’t seem degraded.
Stayed 1 night in Jan 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Rugieri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peefect accommodation!

I highly recommend this stay given the amazing service, excellent hosts and very cozy venue. I also recommend adding breakfast as it is outstanding.
Stayed 3 nights in Dec 2024

10/10 Excellent

krysta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was magical. Really conveniently located near shuttle buses for skiing but the main drawcard for us was the wonderfully friendly team who greeted and looked after us, the magnificent breakfast cooked for us each morning and the special dinner we ate there one evening. Couldn't recommend it more highly. Beds were really comfortable and great storeroom for our skis
Stayed 5 nights in Feb 2024

10/10 Excellent

cian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay and great value

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff. Clean spacious rooms. Heated gear storage for skiers and snowboarders.
Stayed 2 nights in Dec 2020

6/10 Okay

Muhammad

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

10/10 Excellent

Sydney, Gold Coast

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Hakuba and our trip was made even better by the incredible hospitality and service we received at Petit Hotel Enchante. Masa, Sayu and family went over and above to ensure we had a good time in Hakuba, we are so grateful for the experience we had at their hotel! I highly recommend!
Stayed 5 nights in Feb 2020

10/10 Excellent

Chen, Taipei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire host family was very welcoming and friendly. Made us feel at home.
Stayed 4 nights in Jan 2020

10/10 Excellent

Shellee, Perth, Western Australia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I stayed at the hotel recently with some friends while skiing in Hakuba. Masa and his family were so friendly and accommodating from the moment we arrived. We strongly recommend booking to have dinner at the hotel. Masa and his wife are incredible chefs. They offer a three course menu and also a bento box. The food was delicious (or oishii as the Japanese would say!) Booking ski lift passes was discounted and very convenient at the hotel. The rooms were spacious, warm and very clean. There's even an onsen at the hotel. The wonderful facilities may have made our stay comfortable, what made it memorable were Masa and his lovely family. We'll definitely be staying here again!
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Masa-san and the entire family were most helpful and obliging. Assisting with providing discounted lift tickets as well as arranging for reservations and drop off and pick up on certain days from the different slopes in the area. The breakfasts were really good (I would recommend opting for the breakfasts) and dinner was very good too. There is a large selection of wines to choose from the wine list and also across the different price ranges. Room was very comfortable and there is a large communal hot tub on site, which was great to soak in after a day on the slopes. I would highly recommend the property and special thanks to Masa-san, Sari-san and the rest of the family for being such wonderful hosts.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little hotel with the most amazing owners. Absolutely loved the food as well.
Stayed 5 nights in Feb 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

hasegawa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

SHUNNSUKE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

yosh, 日本

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アットホームで丁寧な対応。 食事も美味しそう。 駐車場目の前。エコーランド徒歩3分 リピートしたいくらい良い時間でした。
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Masa is very nice and helpful. There is a shuttle bus to ski area.
Stayed 6 nights in Feb 2019