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Hotel JAL City Nagano

Property class: 3

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Photo gallery for Hotel JAL City Nagano

A buffet spread with various dishes and beverages, set against a cityscape view.
A hotel room with a large bed, a desk, and a view of a cityscape through a large window.
A hotel lobby with seating areas, a reception desk, and a view of the entrance.
Bicycles parked outside a building with baskets attached to the front.
A hotel entrance with a revolving door, indoor seating area, and outdoor patio with tables and chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $68
$62 nightly
$68 total
Sep 13 - Sep 14

Explore the area

View in a map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Place, Gondo Shopping Street
    ‪3 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪15 min walk‬
  • Place, Zenko-ji Temple
    ‪15 min walk‬

Room options

View all photos for High Floor Single Room

Desk, WiFi (free), bed sheets

High Floor Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for High Floor Corner Twin Room

Desk, WiFi (free), bed sheets

High Floor Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for High Floor Twin Room

Desk, WiFi (free), bed sheets

High Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and a door leading to another room.

Single Room, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and a door leading to another room.

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room, Smoking

A hotel room with a bed, a desk with a television, a mini-fridge, a chair, and a hanging coat rack.

Economy Double Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room, Non Smoking

A hotel room with a bed, a desk with a television, a mini-fridge, a chair, and a hanging coat rack.

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Twin Room, Smoking

  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for High Floor Single Room,Non Smoking

A hotel room with a bed, a desk with a telephone, a chair, a small table, and a clock on the wall.

High Floor Single Room,Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for High Floor EconomyDouble Room,Non Smoking

A hotel room with a bed, a sofa, a small round table, and a wall-mounted TV.

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for High Floor Double Room,Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

High Floor Double Room,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for High Floor Twin Room,Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a clock on the wall.

High Floor Twin Room,Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for High Floor Corner Twin Room,Non Smoking

A hotel room with a large bed, a desk, and a view of a cityscape through a large window.

High Floor Corner Twin Room,Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Renewal Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small refrigerator, and a green textured wall.

Renewal Single Room, Non Smoking

  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Economy Double Room, Non-Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Renewal Economy Double Room, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, a TV, and a window with curtains.

Renewal Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Renewal Double Room, Non Smoking

A hotel room with a large bed, a TV, a small table, and a sofa.

Renewal Double Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Renewal Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a small table, a TV, and a green wall with framed pictures.

Renewal Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Comfort Double Room, Non Smoking

A modern hotel room with a bed, a desk with a laptop, a chair, a TV mounted on the wall, and a small refrigerator.

Comfort Double Room, Non Smoking

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for High Floor Economy Double Room City View, Non Smoking

A hotel room with a bed, a sofa, a table, and a view of the city.

High Floor Economy Double Room City View, Non Smoking

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Deluxe Triple Room, Non Smoking

A hotel room with two beds, a sofa, a small table, and a wall with framed pictures.

Renewal Deluxe Triple Room, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free wired internet

View all photos for Renewal Deluxe Quadruple Room, Non Smoking

A hotel room with two beds, a green wall with pictures, a wooden headboard, and a closet with a mirror.

Renewal Deluxe Quadruple Room, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free wired internet

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About the neighborhood

Nagano

In the heart of Nagano, Hotel JAL City Nagano is within a 5-minute drive of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. .This hotel is 3.6 mi (5.9 km) from M-Wave Olympic Memorial Arena and 6.2 mi (10 km) from Nagano Olympic Stadium.

What's nearby

  • Gondo Shopping Street - 3 min walk - 0.2 miles
  • Saisho-in Temple - 5 min walk - 0.3 miles
  • Japanese Traditional Paper Museum - 6 min walk - 0.4 miles
  • Nagano Prefectural Shinano Art Museum - 15 min walk - 0.8 miles
  • Zenko-ji Temple - 15 min walk - 0.8 miles

Getting around

  • Nagano Station - 10 min walk
  • Nagano (QNG) - 12 min walk
  • Shinshu - Matsumoto Airport (MMJ) - 82 min drive

Restaurants

  • ‪モスバーガー 長野SBC前店 - ‬2 min walk
  • ‪お食事処 丸新 - ‬1 min walk
  • ‪中華蕎麦 あす真 - ‬2 min walk
  • ‪能登 - ‬3 min walk
  • ‪しなののてっぺん 長野店 - ‬2 min walk

About this property

Hotel JAL City Nagano

Hotel JAL City Nagano offers 226 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 226 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at スカイレストラン白馬 serving guests of Hotel JAL City Nagano. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
スカイレストラン白馬 - Onsite buffet restaurant. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible path to elevator

More

  • 16 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Jal City Nagano

Jal City Nagano

Hotel JAL City Nagano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Theadora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a great area, we would definitely stay again
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Kristy-Lee

Liked: Cleanliness, amenities
Great location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Yuri

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and polite, the morning buffet was stunning.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Good hotel in central location. Budget friendly with good staff service. Would recommend
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast with traditional Japanese and international foods.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
While aimed at the business traveler, we found the hotel to be centrally convenient for a short family stay in Nagano with helpful staff.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Jinghong

Liked: Staff & service, amenities, property conditions & facilities
An old building hence furniture looks dated but it has its charm within walking distance to Nagano station (15 mins) and a Main Street of food options. Toilet ceiling was very short though.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great as it is located on the top floor and you have a wonderful view of the mountains. Staff are very friendly and helpful. Rooms are pretty small but typical of Japan
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were very friendly! We also enjoyed the breakfast buffet!! Fabulous view and meal.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, clean and staff were most helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

riwut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and good location.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Arunrat

Liked: Cleanliness, amenities, property conditions & facilities
The room very good. Location very good
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, modern, welcoming hotel with an excellent breakfast and great staff
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Echo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many restaurants conveniently located nearby. The room is clean and comfortable and the breakfast is outstanding with a wide and impressive selection. The view is absolutely amazing. I would definitely recommend this hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room and great amenities (free apple juice, tea, water and coffee in the rooms). This hotel is close to Nagano station and lots of restaurants and shops.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Breakfast was great. Especially the yoghurt. Rooms were quite small, but clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay and convenient.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Madilein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and had lots of complimentary items. Highly recommend the breakfast, very yum and the staff are very friendly. Convenient location to the Zengoji Temple too.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stellar value for money in a more interesting location (shopping, etc) than the many hotels directly adjacent the train station. My only issue was the thermostat seemed totally unresponsive to me adjusting the temperature downwards which helps to sleep at night. The front desk staff were extremely sweet. I will absolutely stay again!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Rui Ni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to walk quite a distance from Nagano Station, along the way, you will find Family Mart and Lawson. A quiet and peaceful street in the morning. The view was good from the breakfast area, but my room view is facing the cemetery, though. The overall hotel vibe gives me a 90s feel, but it's clean and tidy. I like their mini bar as they fill it with many complimentary drinks.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Rina

Liked: Cleanliness, property conditions & facilities
Room was very small and the bed was placed at the corner that one side doesn’t have bedside table or any space, it was hard to get out of the bed. The breakfast was great and at the higher floor with a view. Wished it was open for dinner or drinks as well.
Stayed 1 night in Mar 2026

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