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Bergtour Marukita

3.0 star property

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Japanese Traditional Room | In-room safe, free WiFi, bed sheets
Hot springs
Japanese Traditional Room | In-room safe, free WiFi, bed sheets
Reception
Spa

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
4995 Hokujo, Kitaazumigun, Hakuba, Nagano, 399-9301
  • Place, Hakuba Happo-One Ski Area
    โ€ช7 min walkโ€ฌ
  • Place, Happo-one Adam Gondola
    โ€ช10 min walkโ€ฌ
  • Place, Hakuba Iwatake Ski Resort
    โ€ช20 min walkโ€ฌ

Room options

View all photos for Japanese Traditional Room

Japanese Traditional Room | In-room safe, free WiFi, bed sheets

Japanese Traditional Room

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 3 Twin Futons

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About the neighborhood

Hakuba

With a stay at Bergtour Marukita in Hakuba, you'll be within a 15-minute walk of Hakuba Happo-One Ski Area and Happo-one Adam Gondola. .This spa ryokan is 1.2 mi (2 km) from Happo One Sakka Ski Lift and 1.7 mi (2.7 km) from Hakuba Iwatake Ski Resort.

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 miles
  • Hakuba Happo-One Ski Area - 7 min walk - 0.4 miles
  • Happo-one Adam Gondola - 10 min walk - 0.6 miles
  • Hakuba Iwatake Ski Resort - 20 min walk - 1.1 miles
  • Happo One Sakka Ski Lift - 4 min drive - 1.1 miles

Getting around

  • Hakuba Station - 4 min drive

Restaurants

  • โ€ชBlizzard (Pizza) - โ€ฌ9 min walk
  • โ€ชใƒฌใ‚นใƒˆใƒฉใƒณ ใ‚ทใƒฃใƒขใƒ‹ใƒผ - โ€ฌ9 min walk
  • โ€ชHakuba Taproom - โ€ฌ6 min walk
  • โ€ชSugar - โ€ฌ2 min walk
  • โ€ช้ทฒๅฎถ - โ€ฌ5 min walk

About this property

Bergtour Marukita

Ryokan with a full-service spa, 8-minute walk to Hakuba Happo-One Ski Area
Bergtour Marukita offers 28 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Housekeeping is offered on request and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 28 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find hot springs and karaoke.
Full breakfasts are available daily from 7 AM to 9:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 per person

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is by reservation only. Guests who want to receive breakfast, including guests who have booked Room Only rate plans, must contact the property prior to arrival to make a reservation.
Guests with Half Board plans must check in by 6 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board plans arriving after 6 PM.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2500 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Bergtour Marukita Hotel Hakuba
Bergtour Marukita Hotel
Bergtour Marukita Hakuba
Bergtour Marukita Inn Hakuba
Bergtour Marukita Inn
Bergtour Marukita Ryokan
Bergtour Marukita Hakuba
Bergtour Marukita Ryokan Hakuba

Reviews

Bergtour Marukita Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 73 out of 87 reviews
Rating 8 - Good. 12 out of 87 reviews
Rating 6 - Okay. 1 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The staff was incredibly friendly and welcoming, always going above and beyond to make sure we were comfortable. Their kindness and professionalism truly made a difference. Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Kenneth, Suwanee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming Staff. Convenient and varied Breakfast. Walkable and close to Ski Bus Station. Food options from Street Food to traditional Japanese Restaurants. Recommended!
Stayed 7 nights in Dec 2024

4/10 Poor

Sheila

Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff! Helpful and kind. The Onsen was awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was authentic and delicious! The location was really close to all free shuttle stops and the hotel took you to Happo One. The staff were so friendly and welcoming, really helpful. You felt like you were in Japan compared to some of the other western hotels we stayed in!
Stayed 6 nights in Feb 2024

10/10 Excellent

Kaylie

Liked: Cleanliness, staff & service, property conditions & facilities

Room 403

Amazing location, shuttle to Goryu is just 3mins on foot. They offer shuttle to Happo gondola but honestly it is walkable from the hotel, Nakiyama is way more walkable too! Practically next to the bus terminal and extremely close to the only Lawsons in town. Great great great value for what you pay for the rooms - futon is comfy, room is extremely roomy, the reception speaks a reasonable amount of English and the team is so passionate and helpful. Extremely clean onsen which is helpful after a day of work out. They offer awesome breakfast that is different everyday too. Everything you need and more value.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lurdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is Japanese style hotel with straw mats . I love this style of bedding configuration because once you roll your bed up , there is so much more space in the room . There is also hot spring available in the hotel which is hard to hard in the area After a long day of ski nothing beats a long soak in the hot spring . Breakfast is amazing , everyday you get served something different . Hotel close to everything , restaurants all around . Shuttle takes you to the gondola to and from or you can walk . Happo bus stop is literally 3 mins walk to take shuttle to the other mountains. Highly recommend this hotel. I will certainly be back next year.
Stayed 5 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 6 nights in Dec 2023

10/10 Excellent

indre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice traditional hotel. Super friendly and helpfull staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

jonathan m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Great!
Stayed 5 nights in Feb 2023

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only about few minutes walk from the Bus Terminal. They provided free transfer to/from Happo-One. Breakfast and dinner were pretty good. We enjoyed the open onsen very much. The staff was friendly and really helpful. We needed to buy a new goggles and they found 2 shops for us. The largest one was 30 minutes walk from the hotel and they offered to drive us there. Definitely would come back next time!
Stayed 6 nights in Jan 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming
Stayed 7 nights in Jan 2023

10/10 Excellent

TOM

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price and the happiest staff in Hakuba!

The best place I stayed in Hakuba. The staff are incredibly friendly and go out of their way to make sure you feel at home.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ching Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value & service!!

Bergtour Marukita is a basic simple no-frills hotel but the location and service made up for it. The front desk lady Kaori-san is so friendly and caring, mothering you. They ask you what time you want breakfast and dinner (if you choose to dine in, it is yakitori) and have everything ready when you come down. They are one of the hotels that have onsens (indoor and outdoor) which is absolutely wonderful after a day of skiing. You can store all your ski equipment downstairs and they have slippers for every section so as to keep the floors clean. Great value for money, we would come back again but would ask for a western instead of Japanese room as sleeping on tatamis was not ideal.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous ryokan: wonderful dinner in the hotel, lovely Onsen and most hospitable staff
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to stay in. Thanks for the booking it was great really great
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an awesome time! The staff was so friendly!
Stayed 3 nights in Feb 2020

10/10 Excellent

Ryan, Honolulu, HI

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First of all, Kaori, the owner happens to be one of the most Nicest and Sincerest person I have ever met that is running a hotel. The service happens to be one of the best I have ever had, especially since they are so personable with you. We took the morning breakfast option and every morning the food was outstanding. I have never been to a place where I felt at home. One of us was sick and needed a ride to the local market and again, they assisted. I have traveled many places in the world but I have to say this place is my top 2 place to stay. Japanese style rooms that has Futon beds. What was amazing was that they have their own onsen in the hotel. Ample of towels and robest always ready in the lobby, A locker room to put your snowboard/ski stuff with heaters. You can also arrange in house Massage but their are many places near by as well. About 15 minute walk to the Happa-one Gondola but a shuttle near by can take you their in 10. The Happo Bus terminal that can take to you to Nagano Station (Main Bus/Train Hub) is within 10 minute walk, as well. I would grade this place a 15 out of 1 to 10. I would highly recommend, especially for the price you get.. Kaori, Murayama, and the whole staff of Marukita, Thank you much for the amazing experience!
Stayed 8 nights in Feb 2019

10/10 Excellent

Richard, Seattle, US

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and nice. They gave us great restaurant recommendations when we asked and helped with reserving a table. The breakfasts were awesome with many small courses that varied from day to day. Walk to the gondolla will keep you fit as it is a good 10 mins. There is a shuttle bus but we didn't use it as we are impatient by nature.
Stayed 6 nights in Feb 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Your home at Hakuba

The good: - The staff really makes you feel at home. Excellent service and attention. They try to do everything they can to make your stay comfortable. - The onsen is amazing! The hotel has a public bath, an inside onsen, an outside onsen and a sauna, all of which were amazing. - The breakfast's price is reasonable and the breakfast itself is very good and satisfying. Things to improve: - The building itself is kinda old and could use some maintenance - The staff didn't know much about ski shuttles, but they did their best to find information for us
Stayed 3 nights in Dec 2018

10/10 Excellent

Tiffany, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff made the experience memorable

The front lady staff was so welcoming as if the hotel were her home. She made us feel so welcomed and tried to offer help whenever we saw her despite some communication barriers. Treated us as if we were her kids and made every minute worth it.
Stayed 3 nights in Feb 2018