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UMA Hotel and Residences

Property class: 3.5

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Photo gallery for UMA Hotel and Residences

A well-lit dining area with multiple chandeliers, a buffet setup, and a mirror reflecting the room.
An outdoor seating area with tables and chairs, large umbrellas, and a bar area with stools.
A modern lobby with sofas, a reception desk, and a large plant.
A modern bar area with a marble countertop, bar stools, and a unique spherical light fixture.
A modern hotel lobby with a marble reception desk, a sign for 'Ballroom A', and a patterned carpet.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
$65 nightly
The current price is $73 total
Total with taxes and fees
Oct 31 - Nov 1

Explore the area

View in a map
Magsaysay Ave, Naga, Camarines Sur, 4400
  • Place, Basilica of Our Lady of Penafrancia
    ‪13 min walk‬
  • Place, Naga Metropolitan Cathedral
    ‪16 min walk‬
  • Place, SM City Naga
    ‪2 min drive‬
  • Airport, Naga (WNP)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a chair, a small table, and a lamp.

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside table, a lamp, and a window with curtains.

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, and a TV.

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a small round table with a plant, and a TV mounted on the wall.

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Ragazzi Resort Hotel
Naga
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 7 reviews
$31 nightly
The price is $34
Oct 30 - Oct 31
Total with taxes and fees
Ragazzi Resort Hotel

About the neighborhood

Naga

A stay at UMA Hotel and Residences places you in the heart of Naga, within a 5-minute drive of Basilica of Our Lady of Penafrancia and Naga Metropolitan Cathedral. .This hotel is 1.1 mi (1.8 km) from Bicol Medical Center and 1.2 mi (2 km) from SM City Naga.

What's nearby

  • Basilica of Our Lady of Penafrancia - 13 min walk - 0.7 miles
  • Naga Metropolitan Cathedral - 16 min walk - 0.9 miles
  • SM City Naga - 2 min drive - 0.7 miles
  • Robinsons Place Naga - 4 min drive - 1.6 miles
  • Panicuason Hot Spring Resort - 33 min drive - 12.3 miles

Getting around

  • Burabod Flag Station Station - 37 min drive
  • Naga (WNP) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Red Platter - ‬3 min walk
  • ‪Naga Oriental WOK - ‬1 min walk
  • ‪Phin Vietnamese Coffee - ‬3 min walk
  • ‪Avenue Square - ‬1 min walk

About this property

UMA Hotel and Residences

UMA Hotel and Residences offers 191 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 42-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 191 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Children aged 6 and younger eat free breakfast.
Descanso - Onsite lobby lounge.
Panata - Onsite restaurant. Open daily.
Booya - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 550.40 to 688 for adults and PHP 344 to 344 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Booya
  • Descanso
  • Panata

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 3000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 550.40 to 688 for adults, and PHP 344 to 344 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit

Property is also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

UMA Hotel and Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 124 reviews
Rating 8 - Good. 33 out of 124 reviews
Rating 6 - Okay. 9 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice bed, helpful staff.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still by far the best hotel to stay in Naga City.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet. Courteous and helpful staff. Great place to stay. Well maintained facility…
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. Clean rooms.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the food was good, and the staff exceptional. Highly recommend.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and toiletries are complete
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a quick trip to Sorsogon we booked with Uma for the continuation of our Bicol visit. The front desk look and behaved professionally, the dining staff was very attentive and the housekeeping was very thorough. Overall the stay was very pleasant.. it was a nice surprise when they gave us treats in the room. Definitely our home away from home and our only choice here in Naga.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Customer friendly, shops nearby and rooms are small but clean!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, awesome staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room always well replenished and clean.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful: a modern ultra clean and fresh hotel with really good service from check-in, to the bar, pool/gym and restaurant. Perfect beds, hot shower, lovely amenities in room. Our room had a small kitchen. Also underground parking was great too.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm always choosing to stay at Uma even if it's a little more expensive. It's because I always feel taken cared of. My slightest concerns are taken seriously and resolved right away. It feels like a bit of home for me. The staff are the best asset of the hotel, they make me feel safe and pampered.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and pretty good breakfast options
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staffs. Convenient location.
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and elegant. breakfast meal is very good, lots of choices. I had a very good sleep, the pillows are very soft and temp of AC is just right. The staff are very friendly and polite. I would definitely recommend UMA hotel.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and enough amenities
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The ambiance was 10/10. Housekeeping was excellent. Staff are well trained.
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with great staff
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Excellent service and very friendly staff. The rooms are large and extremely comfortable
Stayed 15 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities, staff are polite breakfast buffets are delicious, will definitely come back.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
It has stove
Stayed 19 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are all good, they are clean and complete with basic needs. The only thing I got shocked is when I booked this through expedia it does not say that 17 year old and below needs to be paid for breakfast and only adults are included in the free breakfast.
Stayed 1 night in Mar 2026