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Eurotel Naga

3.0 star property

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Photo gallery for Eurotel Naga

Lobby
Street view
Standard Room | In-room safe, individually decorated, desk, soundproofing
Restaurant
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
#2 General Luna corner Riverside Brgy, Naga, Camarines Sur, 4400
  • Place, SM City Naga
    ‪11 min walk‬
  • Place, Naga Metropolitan Cathedral
    ‪12 min walk‬
  • Place, Robinsons Place Naga
    ‪3 min drive‬

Room options

View all photos for Studio

In-room safe, individually decorated, desk, soundproofing

Studio

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, individually decorated, desk, soundproofing

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, soundproofing

Standard Twin Room

  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite

In-room safe, individually decorated, desk, soundproofing

Studio Suite

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | In-room safe, individually decorated, desk, soundproofing

Family Suite

  • 290 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Naga

A stay at Eurotel Naga places you in the heart of Naga, within a 15-minute walk of SM City Naga and Naga Metropolitan Cathedral. .This hotel is 1 mi (1.6 km) from Robinsons Place Naga and 1.2 mi (1.9 km) from Bicol Medical Center.

What's nearby

  • SM City Naga - 11 min walk - 0.6 miles
  • Naga Metropolitan Cathedral - 12 min walk - 0.6 miles
  • Robinsons Place Naga - 3 min drive - 1.6 miles
  • Basilica of Our Lady of Penafrancia - 4 min drive - 1.6 miles
  • Panicuason Hot Spring Resort - 32 min drive - 13.6 miles

Getting around

  • Burabod Flag Station Station - 30 min drive
  • Naga (WNP) - 28 min drive

Restaurants

  • ‪Jollibee - ‬8 min walk
  • ‪Bulastogan sa Plaza Rizal - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Jollibee Centro - ‬4 min walk
  • ‪Bigg's Diner - ‬8 min walk

About this property

Eurotel Naga

Eurotel Naga offers 83 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 83 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary cooked-to-order breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 850 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 350 per vehicle (roundtrip)
  • Rollaway bed fee: PHP 850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Eurotel Centro
Eurotel Centro Hotel
Eurotel Centro Hotel Naga
Eurotel Naga
Eurotel Naga Centro
Eurotel Naga Hotel
Eurotel Naga Naga
Eurotel Naga Hotel
Eurotel Naga Hotel Naga

Eurotel Naga Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 103 reviews
Rating 8 - Good. 41 out of 103 reviews
Rating 6 - Okay. 16 out of 103 reviews
Rating 4 - Poor. 13 out of 103 reviews
Rating 2 - Terrible. 10 out of 103 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

MrJoeDoesAsia

Disliked: Staff & service, amenities, property conditions & facilities
I have stayed here numerous times... a new manager just took over and she runs this hotel horribly. She no longer allows any upgrades even for long time loyal guests! She has stopped a guest “laundry” service that was very appreciated in the past. Now, as of March 14, 2020, I see they have greatly increased their room prices!! At $24.00 the place was bearable, at $40.00 as it sits now, is a total ripoff!! Terrible food, old worn sheets with no mattress pad, disgusting!! For $40.00 starting price, I’d be looking elsewhere, I know I will!!
Stayed 3 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dangerous place, stinking rooms, smells so bad after exit the lift going to your room, rooms stinks,no toilet papers, or tissue in the room, fire exit doors open so people can enter from the street without pass reception dangerous, inside the room is there warning, do not open the door before you know who is outside, we are I side the hotel crazy
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrid

There is only side street parking. It is in front of a congested marketplace. The neighborhood does not feel safe. The location does not have nearby restaurants. Try not to get run over if you do plan on looking for a place to eat. Worst hotel I've ever stayed in. Motel 8 is a 5 star compared to this place. Wifi is extremely week. You need to stay in the hallway of your room to access wifi intermittently.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Excellent staff as they try here to please and all my request were immediately met. Property is old but it’s kept clean enough. It’s a $25.00 a night hotel and it’s good at that price. I stay here several times a year. Breakfast is fair but for free it’s eatable.
Stayed 4 nights in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance smelled really bad but looked decent enough. The property as a whole was not as nice as expected. I booked 2 family suites and a studio. The family suites were ok. I ended up staying in the studio which was not up to par. I had to look at 4 rooms before I finally settled on one that was acceptable. By acceptable, I mean it had the least amount of black mold in the shower and lime scale on the shower head. Even then the sheets were stained and needed to be changed. But what got me the most was I got double-charged because the website glitches and booked me for the following day even though I made a same day reservation. I went back and forth with Travelocity and Eurotel and neither would offer me a refund, claiming they had to get approval from the other party all the while eating up my minutes on my international travel plan I paid extra for. And I was calling for over an hour and even went to the front desk and called in front of them. Needless to say, I am not staying here or using Travelocity to book accommodations especially when traveling abroad. You definitely get what you pay for. The breakfast was scant and poorly cooked as well. Worst customer service experience of my life!
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Really bad cleaning, no toilet paper, no safe working, tv remote control not working, arrogant staff. Stay away from this terrible place. We moved to The Crown Hotel, that hotel was worth the money.
Stayed 9 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the view on our room. The kindness of the staff. Near the market and city proper
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
AN OLD BUILDING SITUATED NEAR THE PUBLIC MARKET. GOOD LOCATION, GOOD FOOD AND VERY FRIENDLY TEAM.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room. Very nice view. It is not possible to adjust the A/C - it can be either on or off
Stayed 5 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
The front desk got our breakfast orders wrong most days during our stay and when ordering room service, the food was underwhelming and overpriced for the quality. Some of the staff were very attentive and courteous, but other staff members appeared to not care at all about service. It was a reasonable place to stay due to short notice, but it would not be my first choice coming back to Naga.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointingly not clean!

It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a disgusting stay at this hotel.
Stayed 4 nights in Jun 2019
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointingly low standards of cleanliness!

It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a terrible stay at this hotel.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cheapest price.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naga trip

Well located. Awesome service. The Staff here are always ready to address any issues that may arise. Always smiling and professional. The policies have changed since my visit a year have changed and are not customer friendly.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relocation trip

The hotel is nicely located. The Staff is awesome. The policies have changed from my last visit and are not customer friendly. The staff does their best to cope with them. May think twice before I stay here again. The service is great as I mentioned before.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

The room is clean, strong wifi, and the food is great, plenty of choices
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

ramesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty place stay away

This place is nasty ..I cant beleve how they in business ..every where u go smell like mold rooms r dirty ...call the front desk for help told the issue the girl who answer the phone told me why only forigners have proplam ...if u travelling with kids please stay away from this place ...bugs in the room hall way my god I even seen in the elevator ....no hand towel no floor mats ...look at the other reviews too
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Overall experience Ok, need to repair room facilities like shower.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Sylvie

Liked: Room comfort
Disliked: Cleanliness
Hotel bien placé au centre de Naga chambre calme la propreté laisse à désirer petit déjeuner pour estomac philippin exclusivement
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort
部屋が狭いです。室内のアメニティも少なくて不便でした。廊下の声が聞こえます。 まあ、値段が安いので安いなりのホテルです。
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean convient and pleasant staff was on point
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary

It was our wedding anniversary. The staff treated us very good.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Lad

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room rate was cheap for that kind of experience. We had a spacious room, clean toilet, city view but it would be helpful to have a darker shades of curtain as it got so "silaw" during daytime and it is so hard to rest. Aside from "silaw", the room was so warm during mid day maybe because the room window is full glass. Since there is no air-condition control available, one cannot adjust it during the night and the day. Buffet breakfast is okay. Staff are accommodating. Hotel is clean. Location is the heart of the city.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Av

Disliked: Cleanliness, staff & service
You will be charge 1day for early checkin. Frontdeaj not welcoming to leave my things since i arrived in hotel 7am checkin time 2pm
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centralised for the Penafrancia Festival, Room is clean & comfy ;)
Stayed 1 night in Sep 2018