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Best Western Niantic - New London/Mystic Area

2.5 star property

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Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Reception
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed) | Private kitchenette | Mini-fridge, microwave, coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$100
$87 nightly
$100 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪12 min walk‬
  • Place, Cedar Ridge Golf Course
    ‪2 min drive‬
  • Place, Foxwoods Resort Casino
    ‪25 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 282 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(24 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(29 reviews)
  • 282 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

10.0 out of 10
Exceptional
(4 reviews)
  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Walk in Shower, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Whirlpool, Microwave And Refrigerator, Shower Only

  • Sleeps 4

Larger 1 King Bed Room with Shower Microwave Refrigerator Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Accessible, Walk In Shower, Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Shower Only

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Kitchenette, Sofabed, Shower Only

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Shower Only

  • Sleeps 4

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Total with taxes and fees
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About the neighborhood

Niantic

When you stay at Best Western Niantic - New London/Mystic Area in Niantic, you'll be in the historical district, within a 5-minute drive of Flanders Plaza Shopping Center and Cedar Ridge Golf Course. .This hotel is 13.8 mi (22.3 km) from Mohegan Sun Casino and 14 mi (22.5 km) from Mohegan Sun Arena.

What's nearby

  • Flanders Plaza Shopping Center - 12 min walk - 0.7 miles
  • Cedar Ridge Golf Course - 2 min drive - 1.8 miles
  • Mohegan Sun Casino - 13 min drive - 15.1 miles
  • Mohegan Sun Arena - 13 min drive - 15.1 miles
  • Foxwoods Resort Casino - 25 min drive - 25.0 miles

Getting around

  • New London Union Station - 14 min drive
  • New London, CT (GON-Groton - New London) - 18 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Dunkin' - ‬11 min walk
  • ‪Burger King - ‬5 min walk
  • ‪The Shack - ‬10 min walk

About this property

Best Western Niantic - New London/Mystic Area

Hotel in Niantic with a 24-hour fitness center and a seasonal outdoor pool
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 93 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Self-serve breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May 22 to September 04
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Best Western Niantic - New London/Mystic Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 458 reviews
Rating 8 - Good. 95 out of 458 reviews
Rating 6 - Okay. 35 out of 458 reviews
Rating 4 - Poor. 8 out of 458 reviews
Rating 2 - Terrible. 11 out of 458 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Fangyan

Stayed 2 nights in Oct 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Our room was insanely large and had a second room for the Whirlpool. It was listed as a second bedroom and was truly a second room complete with an air conditioner (or heater) and a tv. Our room didn’t have a bed in that room but I assume if you need it the have something available. Both rooms were clean and so were all the areas we were in. The breakfast was good and it was a pleasant place to meet up and visit with the other people in our party.
Stayed 4 nights in Oct 2025

8/10 Good

Silvia

Traveled with partner
Liked: Cleanliness
Breakfast- not good Front Desk- not friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service
Friendly staff. Reasonably good breakfast. Clean rooms. Elevator broken.
Stayed 1 night in Sep 2025

10/10 Excellent

bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was conveniently located by a back door for easy access to take my dog out to a grassy expanse. At first I thought why are they giving us a room all the way at the end of a looooong hallway? But it was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the people who run it. ONLY thing I would change would be a more supportive mattress!
Stayed 1 night in Oct 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at this hotel for an overnight stay while traveling home with my corgie. Friendly and accommodating staff, room was clean and comfortable, a nice breakfast selection and the hotel was quiet and away from loud traffic. I recommend this hotel if traveling in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas, New Paltz

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent choice for the price: super clean facility that seemed very new. Solidly good breakfast, modern room, all very positive.
Stayed 1 night in Oct 2025

10/10 Excellent

Weiming

Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and quiet
Stayed 3 nights in Oct 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Oct 2025

2/10 Terrible

Loreen M

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly tell you that I have stayed at many Best Westerns in my life and this was by far the worst one I have ever stayed at. It was so bad that I had to call corporate and report them. Their elevator was broken every other day for weeks on end. There were so many elderly people walking up and down the stairs and pushing their luggage up the parking lot. The hotel never informed us that my mother had zero access to anything because she cannot take the stairs, and the elevators were constantly broken. My mother needed an ADA wheelchair accessible room and they gave that to her. But, the phone didn’t work in her room and she was not able to access any of the continental breakfast until my husband and I got to the hotel. We had to have many heated conversations with them until they decided to start bringing her breakfast in the morning, which should’ve been one of the very first things that they did. We informed them that the phone didn’t work and they did nothing about it. When we arrived at the property, we noticed that the front desk staff was laying all over the furniture in the lobby and as soon as we entered, they jumped up and went behind the counter. The management staff here is extremely unprofessional. The housekeeping staff is lovely. We will never be staying at this property again and we will make sure that we tell family and friends the same.
Stayed 15 nights in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Pleasantly surprised with this Best Western property. Convenient, clean, and clearly Best Western has upgraded their image.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Siera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property and nice rooms
Stayed 1 night in Oct 2025

6/10 Okay

kari

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The elevator was not working and elderly people had to use the stairs. The breakfast was awful as well.
Stayed 3 nights in Sep 2025

8/10 Good

Dialma

Traveled with family
Liked: Cleanliness, staff & service
The elevator was broken and the breakfast items were very limited this time around. Other than it was as good a stay as any other time we have come to this property.
Stayed 3 nights in Sep 2025

8/10 Good

Gunella

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Renner

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Siobhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across street from property is industrial and/or doing a lot of work cranes and a lot of construction material. Main issue we had was the bathroom it smelled horrible. ( almost like a cesspool back up) it was disgusting. Another issue I had was when I called the front desk to request wash clothes ( for shower) they brought up cleaning microfiber clothes( didn’t make and sense)
Stayed 2 nights in Sep 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick, New York

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Relaxing and pet friendly.
Stayed 3 nights in Sep 2025