Lotte Arai Resort

4.0 star property

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Photo gallery for Lotte Arai Resort

Front of property - evening/night
Hot springs
Indoor pool, seasonal outdoor pool, pool umbrellas
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$63
$56 nightly
$63 total
May 14 - May 15

Explore the area

View in a map
1966 Ryozenji, Myoko, Niigata, 944-0062
  • Place, Arai Road Station
    ‪12 min drive‬
  • Place, Myoko Sunshine Land
    ‪17 min drive‬
  • Place, Akakura Onsen Ski Area
    ‪29 min drive‬

Room options

ARAI Bldg. Superior Double (1 bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

LODGE Bldg. Deluxe Twin (2 beds)

9.8 out of 10
Exceptional
(6 reviews)
  • 437 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

ARAI Bldg. Superior FamilyTwin (2 beds)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

ARAI Bldg. Superior FamilyTriple (3 beds)

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

LODGE Bldg. Deluxe FamilyTwin (2 beds)

7.0 out of 10
Good
(4 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

LODGE Bldg. Deluxe DoubleTwin (2 beds)

9.4 out of 10
Exceptional
(3 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Quadruple (4 beds)

10.0 out of 10
Exceptional
(1 review)
  • 588 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

ARAI Bldg. Superior Twin (2 beds)

9.4 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

ARAI Bldg. Superior Triple / Mountain view (3 beds)

9.6 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

ARAI Bldg. Superior Twin / Mountain view (2 beds)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

  • Mountain view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

ARAI Bldg. Character Twin / Mountain view (2 beds)

  • Mountain view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

ARAI Bldg. Character Triple / Mountain view (3 beds)

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

NEST Bldg. Deluxe Twin (2 beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 369 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

  • Mountain view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

CLUB Bldg. Deluxe Double (1 bed)

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

CLUB Bldg. Deluxe FamilyTwin (2 beds)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

CLUB Bldg. Deluxe DoubleTwin (2 beds)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Suite R (2 beds)

  • Mountain view
  • 588 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite T (2 beds)

10.0 out of 10
Exceptional
(1 review)
  • 588 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Corner Suite (2 beds)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Suite (2 beds)

  • Mountain view
  • 821 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Suite F (3 beds)

  • 853 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

CLUB Bldg. Premier Suite / Double (1 bed)

  • Mountain view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

CLUB Bldg. Premier Suite / Twin (2 beds)

  • Mountain view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

CLUB Bldg. Grand Premier Suite (2 beds)

  • Mountain view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Myoko

With a stay at Lotte Arai Resort in Myoko, you'll be 11.3 mi (18.2 km) from Takada Park and 14.4 mi (23.2 km) from Iwanohara Vineyard. .This family-friendly hotel is 14.7 mi (23.7 km) from Imori Pond and 15.9 mi (25.5 km) from Joetsu Municipal Aquarium.

What's nearby

  • Arai Road Station - 12 min drive - 4.3 miles
  • Myoko Sunshine Land - 17 min drive - 6.9 miles
  • Takada Park - 26 min drive - 11.6 miles
  • Myoko Ski Park - 28 min drive - 11.8 miles
  • Akakura Onsen Ski Area - 29 min drive - 13.1 miles

Getting around

  • Myokokogen Station - 30 min drive
  • Niigata Airport (KIJ) - 128 min drive

Restaurants

  • ‪食堂ミサ - ‬8 min drive
  • ‪コメダ珈琲店道の駅あらい店 - ‬7 min drive
  • ‪氷見きときと寿し - ‬7 min drive
  • ‪食堂ニューミサ - ‬12 min drive
  • ‪Sky Restaurant Zen - ‬16 min drive

About this property

Lotte Arai Resort

Lotte Arai Resort offers 245 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Manna. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 5:00 AM and 11:00 PM.

Make yourself at home in one of the 245 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take time to pamper yourself with a visit to the full-service spa. After a day on the slopes, you can relax in one of the 2 hot tubs. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy Japanese cuisine at Asahi, one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Asahi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
The Plate - This restaurant serves breakfast, lunch, and dinner. Open daily.
BAR Ruri - Onsite bar. Reservations are required. Open select days.
Sky Restaurant ZEN - Onsite restaurant. Open select days.
ゴンドラレストラン Village - This restaurant serves light fare only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 8:30 PM
  • Train station shuttle at scheduled times, on request
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,400 for adults and JPY 2,310 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asahi
  • BAR Ruri
  • Sky Restaurant ZEN
  • The Plate
  • ゴンドラレストラン Village

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Books
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot spring
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Sledding
  • Snow tubing
  • Snowboarding
  • Table tennis
  • Ziplining

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 5:00 AM - 11:00 PM
  • Hot springs water temperature - 100 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open select days

Accessibility

  • Elevator

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
Meals are not included in the breakfast and half board rate plans for children ages 3 and under.
Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 16:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4400 for adults and JPY 2310 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to August
Hot springs access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
Lotte Arai Resort Hotel
Lotte Arai Resort Myoko
Lotte Arai Resort Hotel Myoko

Lotte Arai Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 409 reviews
Rating 8 - Good. 114 out of 409 reviews
Rating 6 - Okay. 52 out of 409 reviews
Rating 4 - Poor. 24 out of 409 reviews
Rating 2 - Terrible. 7 out of 409 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

vincent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain.
Stayed 1 night in Jan 2026

8/10 Good

Jacqui

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean, spacious modern rooms. Space to unpack bags though this was a little sparse for 2 people on a 1 week ski trip. Onsen is amazing. Staff are friendly and courteous. They speak little English but not a problem with apps. Could use more dining space as we always had to make a reservation for dinner in advance. The food was pretty good though could use more variety.overall a pleasant stay. Not much variety in ski terrain as lots was closed off due to avalanche risk. Safety is important.
Stayed 7 nights in Jan 2026

6/10 Okay

Julie

Traveled with group
Liked: Cleanliness, staff & service
The room was great. Staff very curtious
Stayed 7 nights in Jan 2026

10/10 Excellent

Oli

Stayed 3 nights in Jan 2026

10/10 Excellent

Payam

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day.
Stayed 6 nights in Jan 2026

6/10 Okay

Amalu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 4 nights in Jan 2026

4/10 Poor

Lisa

Traveled with family
Disliked: Property conditions & facilities
Dinner restaurants are limited, get booked out quickly. Staff were not very helpful. Shuttle buses to other ski areas were not available during the whole time that we were there and there was no alternative offered. It seemed that they are not very helpful to offer alternative whenever something is not available, eg restaurant or shuttle buses services. Drinks are very expensive including soft drinks. $11 aud for a soft drink.
Stayed 4 nights in Jan 2026

10/10 Excellent

Hyo Jung

Stayed 3 nights in Jan 2026

10/10 Excellent

Gary

Stayed 2 nights in Dec 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fawaz

Stayed 3 nights in Dec 2025

10/10 Excellent

Susana

Liked: Staff & service, property conditions & facilities
Loved our room! Everyone was friendly and the onsen was remarkable.
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

DongWook

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, even more excellent staff!
Stayed 1 night in May 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great but hard to get to and only had a shuttle at certain times. Make sure you reserve a seat beforehand and that it lines up for right after your train arrives. Also bring snacks because a lot of restaurants weren’t open during the end of the snow season
Stayed 1 night in Apr 2025

10/10 Excellent

Thorin

Stayed 2 nights in Mar 2025

10/10 Excellent

Yohei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Kevin, Mililani

Stayed 4 nights in Feb 2025

10/10 Excellent

Majanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol
Stayed 3 nights in Feb 2025

10/10 Excellent

Billy, Sandy Springs

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome ski in and out property, if you take the train and get off at the closest station they have a shuttle bus that takes you to the resort
Stayed 2 nights in Feb 2025

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a few restaurants on site. Facilities were nice and the staff were helpful. Would not recommend for a solo traveler longer than a weekend. Mountain was nice and convenient for skiing
Stayed 6 nights in Jan 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
This beautiful resort would’ve gotten the 5 stars it deserved had it not been for the Vietnamese restaurant in the pas through that I reserved a table at. I was ignored while others were seated and orders taken and weee eating before I was acknowledged. Had it not been for that place experience this place was easy 5/5.
Stayed 2 nights in Feb 2025