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Aparthotel

Aparthotel HSM Lago Park

3.0 star property

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Photo gallery for Aparthotel HSM Lago Park

Exterior
Lounge
Property entrance
Breakfast and dinner served
Daily buffet breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪5 min walk‬
  • Place, Platja dels Francesos
    ‪5 min walk‬
  • Place, Alcúdia Beach
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪52 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom, Balcony

View from room

Premium Apartment, 1 Bedroom, Balcony

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Studio, Balcony

In-room safe, free WiFi, bed sheets

Premium Studio, Balcony

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Sofa Beds
  • Free WiFi

View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED)

View from room

Premium Apartment, Balcony (BRUNCH UNLIMITED)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED)

In-room safe, free WiFi, bed sheets

Premium Studio, Balcony (BRUNCH UNLIMITED)

  • Sleeps 2
  • 2 Twin Sofa Beds
  • Free WiFi

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About the neighborhood

Muro

When you stay at Aparthotel HSM Lago Park in Muro, you'll be by the sea, a 3-minute drive from Playa de Muro and 7 minutes from Alcúdia Beach. .This family-friendly aparthotel is 2.7 mi (4.3 km) from Alcúdia Port and 3.8 mi (6 km) from Playa de Can Picafort.
View more Aparthotels in MuroOpens in a new window

What's nearby

  • Playa de Muro - 5 min walk - 0.3 miles
  • Platja dels Francesos - 5 min walk - 0.3 miles
  • Alcúdia Beach - 19 min walk - 1.0 mile
  • Cova de Sant Martí - 2 min drive - 1.3 miles
  • Alcúdia Port - 8 min drive - 2.9 miles

Getting around

  • Sa Pobla Station - 17 min drive
  • Palma de Mallorca Airport (PMI) - 57 min drive

Restaurants

  • ‪L’Épicerie Alcudia - ‬10 min walk
  • ‪Picco - ‬15 min walk
  • ‪Romanov Sky Bar - ‬7 min walk
  • ‪S'Albufera - ‬4 min walk
  • ‪Bike Point Cafe - ‬10 min walk

About this property

Aparthotel HSM Lago Park

Aparthotel HSM Lago Park offers 135 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Muro aparthotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and microwaves.
Be sure to enjoy recreational amenities, including a nightclub, a fitness center, and a seasonal outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a satisfying meal at Restaurante Buffet serving guests of Aparthotel HSM Lago Park. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Restaurante Buffet - This buffet restaurant serves breakfast and dinner.

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Car rental

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Restaurante Buffet

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 1:00 PM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Nightclub
  • TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the sea

Things to do

  • Arcade/game room
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Gym
  • Table tennis
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 135 units
  • 2 buildings
  • 4 floors
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Built in 1994

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Apartamentos HSM Lago Park
Apartamentos HSM Lago Park Alcudia
Apartamentos HSM Lago Park Aparthotel
Apartamentos HSM Lago Park Aparthotel Alcudia
Apartamentos Hsm Lago Park Hotel Playa De Muro
Apartamentos HSM Lago Park Aparthotel Muro
Apartamentos HSM Lago Park Muro
Apartamentos HSM go Park
Apartamentos HSM Lago Park
Aparthotel HSM Lago Park Muro
Aparthotel HSM Lago Park Aparthotel
Aparthotel HSM Lago Park Aparthotel Muro

Aparthotel HSM Lago Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 100 out of 334 reviews
Rating 8 - Good. 153 out of 334 reviews
Rating 6 - Okay. 69 out of 334 reviews
Rating 4 - Poor. 6 out of 334 reviews
Rating 2 - Terrible. 6 out of 334 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Willow

Liked: Cleanliness, amenities, communication
Enjoyed our 8 day stay . Will come back again
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Heidi

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Zygimantas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, room comfort, communication
Very nice! Lovely staff! Antonio deserves an extra star :) very tasty breakfast. I would stay there again
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

alex

Liked: Cleanliness, communication
Very clean and staff were friendly we’re coming back next year
Stayed 10 nights in Oct 2023
Verified

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Fayçal

Liked: Communication
Disliked: Cleanliness, amenities
It was noisy and the bed not too confy but overall it was ok
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, room comfort, communication

Great vibe, friendly and relaxing!

I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Tanzeel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience.
Stayed 4 nights in May 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, room comfort, communication

Good times

Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Amber

Liked: Property conditions & facilities, communication
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Ruslan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Stayed 8 nights in May 2023
Verified

6/10 Okay

Irina

Liked: Communication
Disliked: Amenities
The pictures of the hotel in the Internet are heavily photoshopped and do not correspond to the reality, especially the pool area. Additionally, the hotel consists of two buildings, newer and older. The older building is not shown in the pictures, and it looks far less attractive than the main. For the price the hotel charges per night, there are far better options.
Stayed 11 nights in Jul 2025
Verified

6/10 Okay

Hannah

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Upon check in, reception didn't have my name down on the list nor did they give us any information at all about facilities. We booked this hotel as we believed there to be a gym - we never found it.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, communication

Booked last minute

All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Toni

Liked: Communication

High season family vecation

The apartmant/hotel has two buildings with their own pools. The main building is great, nevly renovated inside and out. Staff is very friendly and helpful. Only problem is only one bathroom with a sliding door that can't lock and the door get's stuck when closed so children get trapped. Helped several kids out of the bathroom. Easy fix if prioritized by staff. Otherwise great. The second building which we were stationed, was old and not that great.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Mai-Britt

Liked: Cleanliness, room comfort, communication

Perfect for a week with friends

A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Marianne S.

Liked: Cleanliness, room comfort, communication
Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Stayed 13 nights in Sep 2022
Verified

10/10 Excellent

HALYNA

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good
Stayed 13 nights in Aug 2023
Verified

8/10 Good

Nguyen

Liked: Property conditions & facilities
Good
Stayed 3 nights in May 2023
Verified

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
Stayed 5 nights in Aug 2024
Verified

6/10 Okay

Rahul

Liked: Cleanliness, communication

Not the right Value for the Money Spent

Staff at the Hotel was veru good. I had book am accomodation for my familty of 3.. I was given a room in the extended part of hotel , which didnt give a good feel .. it is cut off from Main Building .. It is an average accomodation.
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Kenneth

Disliked: Cleanliness, room comfort, communication

Dont get scammed - like me!!

Beautiful pictures, But absolutely nothing like reality. I'll keep it simple: 1. Extreme noise from the "cocktail bar" just outside the windows. 2. COCKROACHES in the room. Several cockroaches where in our room, despite us complaining, not much was done about it. 3. The state of the building and sourroundings are just sad. I feel cheated by the pictures, and hope you dont make the same mistake as we did.
Stayed 4 nights in Jun 2025