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Aparthotel HSM Lago Park

Property class: 3

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Photo gallery for Aparthotel HSM Lago Park

A rooftop pool area with lounge chairs, umbrellas, and a thatched roof structure.
A modern living room with a sofa, two wooden chairs, a coffee table, and a large potted plant.
A group of people around a round table with various dishes, drinks, and bread.
A pool area with lounge chairs, umbrellas, and potted plants.
A modern interior with a sofa, chairs, a table, and a built-in shelf unit.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪5 min walk‬
  • Place, Platja dels Francesos
    ‪5 min walk‬
  • Place, Alcúdia Beach
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪41 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom, Balcony

A modern kitchen with white cabinets, a microwave, and a coffee maker. There is a dining table with breakfast items and a blue sofa in the living area.

Premium Apartment, 1 Bedroom, Balcony

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Studio, Balcony

A hotel room with a bed, a desk with breakfast, a TV, and a balcony with curtains.

Premium Studio, Balcony

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Sofa Beds

View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED)

A modern kitchen with white cabinets, a microwave, and a coffee maker. There is a dining table with breakfast items and a blue sofa in the living area.

Premium Apartment, Balcony (BRUNCH UNLIMITED)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED)

A hotel room with a bed, a desk with breakfast, a TV, and a balcony with curtains.

Premium Studio, Balcony (BRUNCH UNLIMITED)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Sofa Beds

APARTMENT ONE BED

  • Sleeps 10

APARTMENT TWO BEDS

  • Sleeps 10

View all photos for APARTMENT ONE BEDROOM

Living area | TV, table tennis

APARTMENT ONE BEDROOM

  • Sleeps 10

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About the neighborhood

Muro

When you stay at Aparthotel HSM Lago Park in Muro, you'll be by the sea, a 3-minute drive from Playa de Muro and 6 minutes from Alcúdia Port. .This family-friendly aparthotel is 1.1 mi (1.7 km) from Alcúdia Beach and 9.8 mi (15.8 km) from Pollensa Port.
View more Aparthotels in MuroOpens in a new window

What's nearby

  • Playa de Muro - 5 min walk - 0.3 miles
  • Platja dels Francesos - 5 min walk - 0.3 miles
  • Lake Esperanza - 6 min walk - 0.4 miles
  • Alcúdia Beach - 19 min walk - 1.0 mile
  • Cova de Sant Martí - 2 min drive - 1.3 miles

Getting around

  • Sa Pobla Station - 17 min drive
  • Palma de Mallorca Airport (PMI) - 57 min drive

Restaurants

  • ‪Numa Beach - ‬10 min walk
  • ‪L’Épicerie Alcudia - ‬10 min walk
  • ‪Gelats Artesa Valls - ‬11 min walk
  • ‪Picco - ‬15 min walk
  • ‪Can Pescador - ‬16 min walk

About this property

Aparthotel HSM Lago Park

Aparthotel HSM Lago Park offers 135 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Muro aparthotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and microwaves.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Enjoy a satisfying meal at Restaurante Buffet serving guests of Aparthotel HSM Lago Park. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Restaurante Buffet - This buffet restaurant serves brunch only. Open daily.

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Car rental

Family friendly

  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club

Restaurants on site

  • Restaurante Buffet

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 1:00 PM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a hospital
  • Near the sea

Things to do

  • Bicycle cleaning area
  • Bicycle parking
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Gym
  • Table tennis
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 135 units
  • 2 buildings
  • 4 floors
  • Bicycle parking
  • Bicycle storage
  • Built in 1994

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Apartamentos HSM Lago Park

Apartamentos HSM Lago Park Alcudia

Apartamentos HSM Lago Park Aparthotel

Apartamentos HSM Lago Park Aparthotel Alcudia

Apartamentos Hsm Lago Park Hotel Playa De Muro

Apartamentos HSM Lago Park Aparthotel Muro

Apartamentos HSM Lago Park Muro

Apartamentos HSM go Park

Apartamentos HSM Lago Park

Aparthotel HSM Lago Park Muro

Aparthotel HSM Lago Park Aparthotel

Aparthotel HSM Lago Park Aparthotel Muro

Aparthotel HSM Lago Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 348 reviews
Rating 8 - Good. 154 out of 348 reviews
Rating 6 - Okay. 71 out of 348 reviews
Rating 4 - Poor. 7 out of 348 reviews
Rating 2 - Terrible. 7 out of 348 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Iurii

Liked: Cleanliness, check-in, communication, listing accuracy
We had a great stay and would definitely recommend this hotel, especially for families with children. The rooms and common areas were very clean, and the location was excellent. The beach was within walking distance, and there were plenty of bars, restaurants, and supermarkets nearby, making everything very convenient. We also enjoyed the swimming pool. Overall, it’s a great choice for families looking for a relaxing and comfortable vacation.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, check-in, communication, listing accuracy
Reception staff excellent helpful Pool Areas very good The Hotel is modern clean would recommend Rooms are well equipped in Block 1 Near beach Only negatives Some rooms look onto very busy main road Some cleaners not very good But would recommend
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, check-in, communication, listing accuracy
Very good location, nice pool, friendly staff, well equipped room with kitchenette, cutlery, crockery, kettle etc. No problems parking on road outside hotel. Lovely buffet brunch with loads of choice. Wifi was an bit slow but everything else excellent
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Frantisek

Liked: Cleanliness, check-in, communication, listing accuracy
Nicely renovated reception and dining area. Good value branch. Apartment itself OK well equipped kitchen nice stuff in the restaurant. Let you sit there even half an hour after closing time with no pressure. Good value for money in the eastern peak.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Willow

Liked: Cleanliness, amenities, communication
Enjoyed our 8 day stay . Will come back again
Stayed 8 nights in Sep 2025
Verified review

8/10 Good

Heidi

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the breakfast buffet and the pool area. The hotel is conveniently within walking distance to the beach and restaurants/shops. The staff was very friendly and took the time to answer questions.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Rabia

Liked: Cleanliness, check-in, communication, listing accuracy
The room was spotless, the reception staff were welcoming, the pools were lovely, the lifeguard was funny, I liked the bean bags by the pool with the table tennis on the astroturf. We were close to plenty shops and restaurants. We didnt buy breakfast, we had a kitchenette to cook our own meals. It could do with more utensils, and atleast have basics like salt and pepper in the cupboard than keep coming downstairs to ask. It was nice to chill on the balcony after a day out. We wouldnt work the tv very well, it was very outdated, so didnt use it. We had a sink pipe leak, but the staff sorted it asap which was great. Overall, a nice place to relax!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Zygimantas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

alex

Liked: Cleanliness, communication
Very clean and staff were friendly we’re coming back next year
Stayed 10 nights in Oct 2023
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, room comfort, communication
Very nice! Lovely staff! Antonio deserves an extra star :) very tasty breakfast. I would stay there again
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
Rooms are clean and staff were generally pleasant. This was our second visit as we enjoyed the central location of the hotel. Lovely renovation to pool area at main hotel. The annexe pool isnt so nice. Sadly no longer any evening entertainment and bar closed at a very early 7pm.
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Fayçal

Liked: Communication
Disliked: Cleanliness, amenities
It was noisy and the bed not too confy but overall it was ok
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Tanzeel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, room comfort, communication

Great vibe, friendly and relaxing!

I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Amber

Liked: Property conditions & facilities, communication
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Ruslan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Stayed 8 nights in May 2023
Verified review

8/10 Good

Gustavo

Liked: Cleanliness, room comfort, communication

Good times

Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, communication

Booked last minute

All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Mai-Britt

Liked: Cleanliness, room comfort, communication

Perfect for a week with friends

A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Stayed 13 nights in Sep 2022
Verified review

10/10 Excellent

HALYNA

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good
Stayed 13 nights in Aug 2023
Verified review

6/10 Okay

Irina

Liked: Communication
Disliked: Amenities
The pictures of the hotel in the Internet are heavily photoshopped and do not correspond to the reality, especially the pool area. Additionally, the hotel consists of two buildings, newer and older. The older building is not shown in the pictures, and it looks far less attractive than the main. For the price the hotel charges per night, there are far better options.
Stayed 11 nights in Jul 2025
Verified review

8/10 Good

Nguyen

Liked: Property conditions & facilities
Good
Stayed 3 nights in May 2023
Verified review

6/10 Okay

Hannah

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Upon check in, reception didn't have my name down on the list nor did they give us any information at all about facilities. We booked this hotel as we believed there to be a gym - we never found it.
Stayed 4 nights in Sep 2025