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Residence Inn by Marriott Palo Alto Mountain View

3.0 star property

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Photo gallery for Residence Inn by Marriott Palo Alto Mountain View

Property amenity
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$128
$116 nightly
$128 total
Total with taxes and fees
Mar 27 - Mar 28

Explore the area

View in a map
1854 W El Camino Real, Mountain View, CA, 94040
  • Place, Rengstorff Park
    ‪10 min walk‬
  • Place, Mariposa Park
    ‪11 min walk‬
  • Place, Mountain View Center for the Performing Arts
    ‪19 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 755 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 505 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 504 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 505 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 504 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 505 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 505 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • 505 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Restaurant
Hampton Inn & Suites Mountain View
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
$106 nightly
The price is $117
Mar 27 - Mar 28
Total with taxes and fees
Hampton Inn & Suites Mountain View

About the neighborhood

Mountain View

Located in Mountain View (Shoreline West), Residence Inn by Marriott Palo Alto Mountain View is within a 10-minute drive of Stanford University and Shoreline Amphitheatre. .This hotel is 8.1 mi (13 km) from Levi's Stadium and 10.1 mi (16.3 km) from San Francisco Bay.

What's nearby

  • Rengstorff Park - 10 min walk - 0.6 miles
  • Mariposa Park - 11 min walk - 0.6 miles
  • Stevens Creek Trail - 16 min walk - 0.9 miles
  • Mountain View Center for the Performing Arts - 19 min walk - 1.0 mile
  • San Antonio Shopping Center - 3 min drive - 1.1 miles

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Kunjip Tofu - ‬5 min walk
  • ‪Chicken G's - ‬9 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪1 Oz Coffee - ‬2 min drive

About this property

Residence Inn by Marriott Palo Alto Mountain View

Residence Inn by Marriott Palo Alto Mountain View offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Beds feature pillowtop mattresses. Plasma televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Mountain View hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 144 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Plasma televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features barbecue grills and complimentary use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Palo Alto Mountain View. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 15 buildings
  • 2 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to March 4 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per night (rates may vary)
  • Self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Palo Alto Mountain View
Marriott Residence Inn Mountain View
Palo Alto Mountain View
Residence Inn Marriott Mountain View
Residence Inn Marriott Palo Alto Hotel
Residence Inn Marriott Palo Alto Hotel Mountain View
Residence Inn Marriott Palo Alto Mountain View
Residence Inn Mountain View Palo Alto
Residence Inn Palo Alto Mountain View
Residence Inn Marriott Palo Alto Mountain View Hotel
Residence Inn Marriott Palo Alto
By Marriott Palo Alto Mountain
Residence Inn by Marriott Palo Alto Mountain View Hotel
Residence Inn by Marriott Palo Alto Mountain View Mountain View

Residence Inn by Marriott Palo Alto Mountain View Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 719 reviews
Rating 8 - Good. 210 out of 719 reviews
Rating 6 - Okay. 55 out of 719 reviews
Rating 4 - Poor. 25 out of 719 reviews
Rating 2 - Terrible. 19 out of 719 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Sherryl

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great at check in...neighbors had air conditioner running all night next to my door...got no sleep..front desk couldnt help and didnt want to...it was the worst..said cintact Expedia for a refund...thought this would be new family gathering hotel.. definitely not...just awful! Front desk checkout was evwen worse...never stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Wenging

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

8/10 Good

Anne Leslie

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location easy good parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, front desk staff was very courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leonel

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent over all
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2025

10/10 Excellent

Jim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, friendly and great location
Stayed 5 nights in Oct 2025

10/10 Excellent

Meiping, Chalfont

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location!
Stayed 1 night in Oct 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room. Not s fan of the light switches -- turning on and off sometimes automatically or sometimes not at all
Stayed 3 nights in Oct 2025

10/10 Excellent

Zhifeng

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property, good breakfast options, easy walk to Castro Street and mountain view train station.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comfy rooms that have everything you need for a couple of days. Shopping center with places to and shop right across the street. Staff was very friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Clean, good service. Door stuck but maintenance was sent quickly to try and fix.
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient for visiting friends in area.
Stayed 1 night in Oct 2025

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, but bed was rough to sleep on. I had requested a wake-up call but never received it. Additionally, I had woken up early one morning and went to the gym in the main building and startled the one worker awake, sleeping at the front desk. My hunch is that this is why I never received a wake up call.
Stayed 4 nights in Sep 2025

2/10 Terrible

Kushtrim

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the second night I came back and the door was cracked open by 2 inches, albeit the house cleaning left it open from whenever they cleaned the room until I came back from work around 11 pm. Had to wait for another hour for the maintenance guy to come and fix the lock so that I could go to sleep with a door what could shut and lock. So for hours my valuables were exposed. The maintenance guy said he will look into who opened the door and will get back to me the next day, it never happened. Last night I came back to find that the toilet was clogged and the bathroom sink. The maintenance was called to unclogged it, but they were not successful to fix the bathroom sink. This was the worst hotel experience for my business travel. I will make sure that none of my corporate coworkers ever step foot at your hotel, honestly for whoemever is reading this the manager should be fired in a heart beat.
Stayed 5 nights in Sep 2025

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL!! I was helped with my bags and the gentleman at check-in was amazing.
Stayed 4 nights in Sep 2025

8/10 Good

Yuhua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 16 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service

Best ever

When I arrived, it took about one minute to be checked in and sent on my way to my room when I arrived in my room, clean, perfect and cool was told there was a breakfast in the morning went down for that excellent breakfast everything I could ever imagine
Stayed 1 night in Sep 2025

8/10 Good

THOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

JOSE JOAQUIN GONZALEZ

Very noisy room, no cleaning every day, a lot smokers in the outside
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2025

6/10 Okay

Colin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioners in building 15 are very loud. Fitness room is dismal. Pool was drained/unavailable. And stairwells in building 15 had lights turned off! Both of them. This was reported to front desk twice and not fixed after several days. it’s a generally ‘ok’ facility- nothing special.
Stayed 6 nights in Aug 2025