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Hotel Heliconia - Monteverde

3.5 star property

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Photo gallery for Hotel Heliconia - Monteverde

Family Suite | Premium bedding, in-room safe, individually decorated
Gulf view King | Premium bedding, in-room safe, individually decorated
Hair dryer, towels, soap, shampoo
Ecotours
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
The current price is $258
$229 nightly
$258 total
Total with taxes and fees
Jun 5 - Jun 6

Explore the area

View in a map
Cerro plano, Monteverde, PUntarenas, 60109
  • Place, The Bat Jungle
    â€Ș14 min walk‬
  • Place, Monteverde Orchid Garden
    â€Ș16 min walk‬
  • Place, Curi-Cancha Reserve
    â€Ș7 min drive‬

Room options

View all photos for Family Rooms

Premium bedding, in-room safe, individually decorated

Family Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Heliconias Superior

Heliconias Superior | Premium bedding, in-room safe, individually decorated

Heliconias Superior

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Gulf View Queen

Gulf View Queen | Premium bedding, in-room safe, individually decorated

Gulf View Queen

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | View from room

Family Suite

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds
  • Free WiFi

View all photos for Gulf view King

Gulf view King | Living area | 29-inch LCD TV with cable channels, books

Gulf view King

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family King

Family King | View from room

Family King

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Monteverde

With a stay at Hotel Heliconia - Monteverde, you'll be centrally located in Monteverde, a short 9-minute walk from Monteverde Butterfly Gardens and 12 minutes by foot from Monteverde Orchid Garden. .This hotel is 0.7 mi (1.2 km) from Reserva BiolĂłgica Bosque Nuboso Monteverde and 1.2 mi (1.9 km) from Curi-Cancha Reserve.

What's nearby

  • Ficus La Raiz - 13 min walk - 0.7 miles
  • The Bat Jungle - 14 min walk - 0.8 miles
  • Monteverde Orchid Garden - 16 min walk - 0.9 miles
  • Children's Eternal Rain Forest Bajo del Tigre - 17 min walk - 0.9 miles
  • Curi-Cancha Reserve - 7 min drive - 1.6 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 155 min drive

Restaurants

  • â€ȘTree House Restaurante & Cafe - ‬14 min walk
  • â€ȘLas Riendas Restaurant - ‬2 min walk
  • â€ȘRestaurante Sabor Tico - ‬10 min walk
  • â€ȘLaggus - ‬13 min walk
  • â€ȘRestaurante Don Luis - ‬1 min walk

About this property

Hotel Heliconia - Monteverde

Hotel Heliconia - Monteverde offers 40 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 29-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring espresso makers and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy a meal at Rana Roja or snacks in the coffee shop/cafe. The hotel also offers room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a bus station shuttle.
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Rana Roja - This restaurant specializes in Italian cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee

Restaurants on site

  • Rana Roja

Things to do

  • Books
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Bathroom emergency pull cord
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 29-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Late check-in fee charged for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee charged for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Heliconia Hotel
Hotel Heliconia
Hotel Heliconia Monteverde
Heliconia Monteverde
Hotel Heliconia
Heliconia Monteverde
Hotel Heliconia Monteverde
Hotel Heliconia - Monteverde Hotel
Hotel Heliconia - Monteverde Monteverde
Hotel Heliconia - Monteverde Hotel Monteverde

Hotel Heliconia - Monteverde Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 71 reviews
Rating 8 - Good. 17 out of 71 reviews
Rating 6 - Okay. 15 out of 71 reviews
Rating 4 - Poor. 5 out of 71 reviews
Rating 2 - Terrible. 5 out of 71 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pretty good place to stay
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to downtown, friendly staff and clean room.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and the view was amazing! Short drive to Sante Elena where there are shops and restaurants.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Beautiful and peaceful location.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous view of Monte Verde area
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and grounds. Great location and very spacious. Our kids loved the loft space in the rooms and beds were comfortable. Staff was very friendly and helpful. On site restaurant was very good and breakfast included made an easy start to our days.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

isidoro

Liked: Cleanliness, staff & service, property conditions & facilities
very well cared. beautiful place. nice rooms.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderfully situated. Very nice wooden work. Very good beds.
Verified

10/10 Excellent

Keary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Monteverde

We arrived late and were received with the same enthusiasm as the first customer of the day. Our rooms were clean and comfortable and the property was immaculate. Our breakfast was absolutely amazing! We loved the charm of the hotel and the staff was very accommodating. Close to everything as well.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heliconia

Very nice, clean and all the staff were friendly and helpful, especially Louiz. He was wonderful. Grounds were beautiful with a lot of birds and flowers. Restaurant food wasn’t great but the staff was very good.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Allyson

Liked: Cleanliness, staff & service
It was run down compared to other places we stayed. There was no heat/air conditioning and no way to open windows. It was just average.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Mariano

Disliked: Cleanliness, staff & service, amenities
Be careful, they tried to ask for more money from us AT CHECKOUT. Terrible service and a really bad experience.
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No volverĂ­a! No lo recomiendo, por las sgts razones: Las instalaciones son sĂșper antiguas. Cero sentido de hospitalidad. El desayuno es sĂșper limitado y poco agradable. La cama estaba como “hundida” No hay aire acondicionado y tampoco se pueden abrir las ventanas por los insectos. Los alrededores de algunas habitaciones son oscuras y solitarias. El precio, no lo vale! Hay otros hoteles en la zona que por la mitad del precio, hay un desayuno espectacular, atenciĂłn al cliente excepcional, instalaciones modernas, huelen rico, se siente ese sentido de hospitalidad que le hace falta a este hotel Heliconias.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

jean claude

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Mauvais

La baignoire de fonctionnait pas, le petit dejeuner n est pas bon. Pas de riders dans la chambre L hotel est bruyant et vieillot Le prix est bien trop élevé pour le service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kassy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vue magnifique
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente ! La habitaciĂłn muy espaciosa !
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

JOAQUIN

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, habitaciĂłn amplia para una familia de 4. Tranquilo. Linda vista. Bien ubicado. Buena atenciĂłn. Gracias
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen estado.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Yan

Liked: Cleanliness, staff & service, amenities
L’insonorisation Ă©tait dĂ©ficient. On entend les voisins, le vent.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy ordenada. Muy buenas vistas
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Room comfort

It was a different experience

When we checked on, the person working the desk spoke to me as if he had an attitude. I did not feel welcomed. The needs were not comfortable and the pillows were flat. At night, it got really cold because there is no heat in the rooms. We tried to reserve the jacuzzi, but was later told that the heater was broken. I was going to plan a proposal while in the jacuzzi, but that fell through. thought about checking out a day earlier.
Stayed 3 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Vi bokade detta ***hotell Redan vid incheckning började problemen, ingen nyckel pĂ„ plats, efter en stund fick vi en reservnyckel. VĂ€l uppe pĂ„ rummet blev vi stĂ„ende med vĂ€skorna i handen. Var detta ett rum pĂ„ ett ***hotel Suite Gulf Wiev? Åter i receptionen och sa att vi inte var nöjda med rummet, blev vi erbjudna ett nytt rum till nĂ€sta dag. Bara tanken att sova en natt pĂ„ rummet sĂ„ bestĂ€mde vi oss för att leta annat boende. Hittade ett nytt ***hotel till ett betydligt lĂ€gre pris och betydligt högre standard . Dom erbjöd utan vi frĂ„ga att hĂ€mta oss och vĂ„rat bagage. Åter i receptionen informerade jag personalen att vi checkar ut. Utan att frĂ„ga varför eller erbjuda oss nĂ„gon kompensation checkade vi ut. Detta hotel var av standarden ett *-**hotell möjligen i nivĂ„ av ett motell vi motorvĂ€gen Rekommenderar absolut ingen att boka detta hotell som utger sig och tar befallt för ett *** hotell.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Victor

Disliked: Cleanliness, staff & service
En general bien, pero la habitacion tenia un olor no muy agradable, el jacuzzi no funcionaba. No tenian mi reserva lista. Ademas la foto de la habitacion que reservé no coincide con la que me dieron.
Stayed 1 night in Jan 2020