Best Western The Inn & Suites Pacific Grove

Property class: 2.5

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Photo gallery for Best Western The Inn & Suites Pacific Grove

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Gym
Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | Room amenity
Property amenity

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 358 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

9.2 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony

Standard Room, Multiple Beds, Non Smoking, Balcony | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Exterior
Best Western Plus Monterey Inn
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4.5 out of 5, Wonderful, 1,002 reviews
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Total with taxes and fees
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About the neighborhood

Pacific Grove

With a stay at Best Western The Inn & Suites Pacific Grove in Pacific Grove (Grove Acres), you'll be within a 5-minute drive of 17-Mile Drive and Lovers Point. .This hotel is 2.3 mi (3.6 km) from Monterey Bay Aquarium and 2.8 mi (4.5 km) from Monterey Bay.

What's nearby

  • 17-Mile Drive - 2 min walk - 0.1 miles
  • Asilomar Dunes Nature Preserve - 8 min walk - 0.5 miles
  • Asilomar State Beach - 11 min walk - 0.6 miles
  • Monarch Grove Butterfly Sanctuary - 11 min walk - 0.6 miles
  • Lovers Point - 20 min walk - 1.1 miles

Getting around

  • Monterey Station - 9 min drive
  • Monterey Peninsula Airport (MRY) - 17 min drive

Restaurants

  • ‪Jersey Mike'S Subs - ‬2 min drive
  • ‪Spotted Duck - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Roy's at Pebble Beach - ‬3 min drive
  • ‪Pèppoli Restaurant - ‬3 min drive

About this property

Best Western The Inn & Suites Pacific Grove

Best Western The Inn & Suites Pacific Grove offers 30 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 30 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

More

  • 3 floors
  • 9 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Express Inn Pacific Grove
Howard Johnson Express Pacific Grove
Best Western Inn Pacific Grove
Best Western Pacific Grove
Howard Johnson Pacific Grove
Pacific Grove Howard Johnson
The & Suites Pacific Grove
Best Western The Inn & Suites Pacific Grove Hotel
Best Western The Inn & Suites Pacific Grove Pacific Grove
Best Western The Inn & Suites Pacific Grove Hotel Pacific Grove

Best Western The Inn & Suites Pacific Grove Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2025

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, amenities
Replaced the refrigerator that was freezing everything even though turned off - adjusted the heater that wouldn't adjust for us. Love the ambience from the fireplace.
Stayed 4 nights in Jan 2026

8/10 Good

Yvonne

Stayed 1 night in Jan 2026

10/10 Excellent

joan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room. Wonderful location. Nice staff. This is our 4th visit here and will return again.
Stayed 2 nights in Jan 2026

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jan 2026

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
Room was okay--slightly run down, but very clean and comfortable. Breakfast could definitely be improved. One of the staff talked down to me at check-in, but the other was very nice at check-out (though she'd clearly been having a loud and contentious argument with another staff member in the back room as I walked into the office). We've stayed at this hotel probably a dozen times over the years, but I'm not sure we'll be returning.
Stayed 3 nights in Jan 2026

10/10 Excellent

Julio

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

6/10 Okay

Layla

Stayed 1 night in Jan 2026

10/10 Excellent

Blane

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and not break the bank. My wife loved the fireplace and the balcony. Would definitely stay again
Stayed 3 nights in Jan 2026

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & the bed was comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Chi Hee, Cuyahoga Falls

Stayed 4 nights in Dec 2025

10/10 Excellent

Taylor

Stayed 3 nights in Jan 2026

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfortable
Stayed 3 nights in Dec 2025

8/10 Good

Steven, Folsom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, room was a bit dated but large and comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudiaangelica

Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was amazing stay, out for vacation.
Stayed 4 nights in Dec 2025

10/10 Excellent

SANDRA, Reseda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The room was comfortable and we liked having breakfast included. The staff was friendly. The property had a peaceful vibe.
Best Western The Inn & Suites Pacific Grove
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Traveled with partner
Liked: Property conditions & facilities
Nice safe compact area.. clean a bit older however Tv and in-house to office phone non functioning.. but decent value for price oaid
Stayed 3 nights in Dec 2025

10/10 Excellent

Wynette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! The suite with fireplace, living room, and kitchenette is really spacious and reasonably priced. Very comfortable!
Stayed 1 night in Dec 2025

2/10 Terrible

Elsa, Seaside

Traveled with family and small children
Disliked: Amenities
We arrived to the property at 3:15 for check-in and walked into the office to see a sign saying they will be right back. Waited a few minutes before flagging down housekeeping to come to find out that office staff left the premises during check-in hours. We waited for them to return, and that took 45 min. When the man arrived he offered no explanation so myself and the other guests waiting questioned why we had to wait. The male staff gaslighted his guests saying that we where late and he had to leave. He was very condescending, not apologetic or had any customers service etiquette. The male staff treated the next guest checking in even worse questioning him and not holding himself accountable for the bad service. When we finally received our room, we walked into an unlocked open room, dirty and not ready. This added to the frustration and we had to go back to the front desk. The male staff still remained unbothered and without wanting to make things right. This added another 30 minutes to our check-in. The male staff’s attitude and bad demeanor made us not feel safe staying with our children. We asked for an early checkout the next day and a refund to which a different staff member verbally agreed to, but then the property declined the refund through Expedia. We will never book thru Best Western Inn and never recommend the Inn & Suites in Pacific Grove.
Stayed 3 nights in Dec 2025

8/10 Good

Francisco J

Stayed 2 nights in Dec 2025

10/10 Excellent

GAURAV

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was just perfect. Calm and beautifully maintained. Rooms were good as well, quite spacious.
Stayed 1 night in Nov 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So cozy and beautiful! I’m happy!!
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Junchao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and convenient parking.
Stayed 1 night in Nov 2025