4/10 Poor
Chaunda, Van Buren Twp
Traveled with family and small children
Feb 20, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs to be renovated. The rooms look like they have black mold. The room didn't have towels and did not look clean. When I went to get some, they only had 2 washcloths available and said I could come back later to get more if I needed them. I went back a couple of hours later and they were folding towels on a table in the lobby. They had just come out of the dryer. Several guests were coming down to grab their towels off the table. The staff didn't have uniforms on so you couldn't tell who worked there.
The splash park was wonderful. My granddaughter loved it. It wasn't too big or small. The kids had a lot to do, and the adults could float on the lazy river or go to the hot tub area that was for 18 and up.
There was a bell to ring for service in the snack bar but the pool area was too loud for anyone to hear it. The attendant was working as a lifeguard and at the snack bar. Depending on what he was doing, you had to wait. My granddaughter asked for a life vest. I asked one of the lifeguards and he said no we don't have any left. I asked the attendant that was working in the snack bar and lifeguard and he went and found me one. He was very nice, I wish I would have gotten his name so I could thank him for his service.
Chaunda
Stayed 1 night in Feb 2026
