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Sheratton Regency Hotel

3.5 star property

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Photo gallery for Sheratton Regency Hotel

Shared kitchen facilities
Spa treatment
Spa treatment
Outdoor pool, sun loungers
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $42
$36 nightly
$42 total
Total with taxes and fees
Jun 16 - Jun 17

Explore the area

View in a map
Moi Ave, Mombasa
  • Place, Two Tusks
    ‪2 min walk‬
  • Place, Shree Cutch Satsang Swaminarayan Temple
    ‪5 min walk‬
  • Place, Sikh Temple
    ‪8 min walk‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪12 min drive‬

Room options

View all photos for Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Extra beds

Standard Double Room

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Extra beds

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, soundproofing, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Triple Room

  • City view
  • 1 bedroom
  • Sleeps 10
  • 4 King Beds
  • Free WiFi

Apartment

  • 3 bedrooms
  • Sleeps 10
  • 1 Queen Bed, 1 Double Bed and 1 King Bed
  • Free WiFi

Business Room, 1 Bedroom, City View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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4.0 out of 5, Very Good, 195 reviews
$57 nightly
The price is $67
Jun 26 - Jun 27
Total with taxes and fees
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About the neighborhood

Mombasa

With a stay at Sheratton Regency Hotel in Mombasa (Tangana), you'll be steps from Two Tusks and 7 minutes by foot from Holy Ghost Cathedral. .This hotel is 19.5 mi (31.4 km) from Diani Beach and 6.7 mi (10.8 km) from Nyali Beach.

What's nearby

  • Two Tusks - 2 min walk - 0.1 miles
  • Shree Cutch Satsang Swaminarayan Temple - 5 min walk - 0.3 miles
  • Sikh Temple - 7 min walk - 0.4 miles
  • Mombasa Island - 10 min walk - 0.6 miles
  • Fort Jesus - 3 min drive - 1.2 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 22 min drive

Restaurants

  • ‪Qaffee Point - ‬9 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬7 min walk
  • ‪Pizza Inn-Haile Selassie - ‬6 min walk
  • ‪The Coffee Hut - ‬7 min walk
  • ‪Kenlees Mega Cafe - ‬8 min walk

About this property

Sheratton Regency Hotel

Sheratton Regency Hotel offers 57 air-conditioned accommodations with slippers and complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 57 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Sheratton Regency Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: KES 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sheratton Regency Hotel Mombasa
Sheratton Regency Mombasa
Sheratton Regency
Sheratton Regency Hotel Hotel
Sheratton Regency Hotel Mombasa
Sheratton Regency Hotel Hotel Mombasa

Sheratton Regency Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 95 reviews
Rating 8 - Good. 38 out of 95 reviews
Rating 6 - Okay. 18 out of 95 reviews
Rating 4 - Poor. 8 out of 95 reviews
Rating 2 - Terrible. 9 out of 95 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ADEGBOYEGA ADESUPO

Liked: Cleanliness, staff & service, amenities
Th rooms where lovely, the staff where just amazing, polite and very helpful. Breakfast was just awesome and I recommend this hotel to anyone who wants to enjoy a warm hospitality.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water, comfortable beds, and great breakfast. Friendly smiles.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pride

Liked: Cleanliness, staff & service, room comfort
It was very clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kiefer

Liked: Cleanliness, property conditions & facilities
Hotel is great! Room is nice and clean. Staff is great and always there to help. Great stay overall. The location is also great!
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

soren

Liked: Staff & service
Disliked: Cleanliness
small workspace
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Terence

Liked: Cleanliness, amenities, property conditions & facilities
The room, the staff and the beeakfast were all very good. My only criticism is rhe loudness of rhe adjoining Zero Club and the loudness of PA system for early morning prayers from the nearby mosque.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mick

Liked: Cleanliness, staff & service, amenities
All was well.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Nice room/ hotel and friendly staff
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Thilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All friendly nice and clean - safe place - good breakfast, pool on top, fast and good service, appreciated and recommended
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

JUSTINE ODION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's actually calm nice and quiet .
Right at the reception
Stayed 4 nights in Jul 2025
Verified

8/10 Good

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It a nice hotel with warm and friendly staff, Brian always makes you feel like you are the most important guest of the hotel with his warm and friendly demeanor.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, good bed. good food
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Feven

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants and shops
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and professional in accommodating me with any requests I had or needed
Stayed 9 nights in Feb 2024
Verified

8/10 Good

conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

this place felt like a quiet oasis with a nice terrace and pool area, with high security with a guard at the gate who opens when you arrive,
Stayed 1 night in May 2024
Verified

8/10 Good

Svein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mombasa

Nice hotel, beautiful view from the roof pool
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
I like being in the middle of town. Can go anywhere easily.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Maija

Good air condioning

We stayed one night. Rooms were big and they were appropriate for a family. Good air conditioning. Location was handy.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Masud

Good central location on the island but loud music late into the night from nearby clubs disturbs sleep.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Abdulghani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel despite bad neighborhood

I used the hotel for one night. Its overall very good and central however, the problem is the nightclub below of it which produce lots of sounds. So if you dont have deep sleep, then you risk, to have troubles of sleeping. The road also is not for below 18 years old
Stayed 1 night in Aug 2025
Verified

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility only provides breakfast and the other meals on order
Verified

6/10 Okay

lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
Cockroaches. Moldy smelling. Night club connected to building. Heard loud fire works all night could have been firearms. Staff was friendly. Breakfast was tasty.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The name Sheratton (with double t) confused me with well known quality hotel owned by Marriott. There is no quality in this hotel. I didn't feel like even taking a shower. The only bright spot was the breakfast. I ordered Spanish omelette, my wife had sunny side up egg, but instant coffee because their coffee machine was broken. I got the expression from the description that it is 3-star hotel. It shouldn't have more than 1 star.
Stayed 1 night in Aug 2025