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Serena Beach Resort and Spa

4.0 star property

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Photo gallery for Serena Beach Resort and Spa

Outdoor pool, sun loungers
Family Room, Non Smoking, Garden View | Premium bedding, down comforters, free minibar items, in-room safe
Lobby
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
The current price is $250
$212 nightly
$250 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
Shanzu Beach, Mombasa, Mombasa County, 90352
  • Place, Bamburi Beach
    ‪4 min drive‬
  • Place, Mombasa Go-Kart
    ‪5 min drive‬
  • Place, Mtwapa Mall
    ‪8 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪30 min drive‬

Room options

Standard Room

  • Sleeps 2
  • Free WiFi

Sea View Room

  • Sleeps 2
  • Free WiFi

Lamu Suite

  • Sleeps 2
  • Free WiFi

View all photos for Family Room, Non Smoking, Garden View

Family Room, Non Smoking, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Family Room, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Twin Room, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, free minibar items, in-room safe

Superior Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | Premium bedding, down comforters, free minibar items, in-room safe

Superior Double or Twin Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Terrace, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Executive Studio Suite, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $178
Jun 27 - Jun 28
Total with taxes and fees
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About the neighborhood

Mombasa

With a stay at Serena Beach Resort and Spa in Mombasa (Shanzu), you'll be within a 10-minute drive of Bamburi Beach and Mombasa Go-Kart. .This beach hotel is 5.8 mi (9.4 km) from Nyali Beach and 28.5 mi (45.9 km) from Diani Beach.

What's nearby

  • Bamburi Beach - 4 min drive - 1.2 miles
  • Mombasa Go-Kart - 5 min drive - 1.6 miles
  • Mtwapa Mall - 8 min drive - 3.5 miles
  • Haller Park - 9 min drive - 3.7 miles
  • City Mall - 11 min drive - 4.6 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 51 min drive

Restaurants

  • ‪Screenshot Lounge - ‬6 min drive
  • ‪The Moorings Floating Restaurant - ‬6 min drive
  • ‪Severin Sea Lodge - ‬5 min drive
  • ‪Yul's - ‬5 min drive
  • ‪Istanbul Cave Restaurant - ‬10 min walk

About this property

Serena Beach Resort and Spa

Serena Beach Resort and Spa offers 164 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 21-inch LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach, 4 outdoor tennis courts, and a health club are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serena Maisha has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.
Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Serena Beach Resort and Spa has 3 restaurants serving breakfast, lunch, and dinner.
Jahazi Seafood Grill - Onsite seafood restaurant.
Makuti Bar - Onsite bar.
Nyota Terrace - Onsite cocktail bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fountain
  • Jahazi Seafood Grill
  • Makuti Bar
  • Nyota Terrace

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (20,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 7997

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Serena Beach
Serena Beach Mombasa
Serena Beach Resort
Serena Beach Resort Mombasa
Serena Resort
Hotel Serena Beach
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu
Serena Beach And Spa Mombasa
Serena Beach Resort and Spa Hotel
Serena Beach Resort and Spa Mombasa
Serena Beach Resort and Spa Hotel Mombasa

Serena Beach Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 154 out of 231 reviews
Rating 8 - Good. 59 out of 231 reviews
Rating 6 - Okay. 9 out of 231 reviews
Rating 4 - Poor. 4 out of 231 reviews
Rating 2 - Terrible. 5 out of 231 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a place worth visiting. Nice hotel and the staff are polite, smiling, funny and always ready for a talk. Hotel, pool and beach are first class and we will for sure book it again if we come back to Mombasa.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere, friendly, efficient service. Great food and drinks.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, amenities, property conditions & facilities
Extremely well trained, welcoming staff, lovely location, nice beach, great food. Nothing not to like!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

nahla

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great as usual
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Osa

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly and excellent people skills by staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Collins

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Courteous staff. Serene environment. Safe beach.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only problem the music was very loud
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a coastal Kenya vacay. Loved everything about it
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and attentive staff
Stayed 4 nights in Nov 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Anders Mark

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Fathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good hotel overall, keep it up!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Delia

The staff was friendly and very attentive.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

ADANMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Overlooks the ocean. Nice rooms
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property. I think you need more food options on site, such as a nice coffee shop, and 2 other cuisine
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Salimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school style, beach restaurant is very good, although next doors hotel had a disco that was anoying
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ndegwa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service as always. Will be back!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are very beautiful and serene. The beach is wonderful and the food is absolutely fantastic. Finally, the staff are helpful, professional and friendly.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and grounds are very beautiful as is the beach area. The food was outstanding, a real highlight of our stay and we were hugely impressed by its standard. Finally, the staff couldn't have been nicer or more helpful on top of their overall professionalism
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Samie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The property is well kept. Most of the staff are very friendly
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serena was lovely. A serene and beautiful hotel with friendly staff. I will definitely be back.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
Stayed 3 nights in May 2025