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 Mombasa •1 Room
 Mombasa • 1 Room
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Papillon Lagoon Reef

3.5 out of 5.0
Diani Beach Road, Diani Beach, Kwale County 1-844-700-1007
CheapTickets Verified Reviews
2.0 of 5 guest rating
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Parking
Wifi
24/7 Desk
Multilingual
Concierge
More

Get an overview of this hotel
Family fun at the shore

Popular property highlights

Free self parking
Free WiFi
24-hour front desk
Multilingual staff
Concierge services

With a stay at Papillon Lagoon Reef in Diani Beach, you'll be on the beach, within a 5-minute drive of Diani Beach and Diani - Chale Marine National Park and Reserve. This beach hotel is 31.9 mi (51.3 km) from Nyali Beach and 0.4 mi (0.6 km) from Kaya Kinondo Sacred Forest.

Make yourself at home in one of the 149 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy local and international cuisine at Baobab Restaurant Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Papillon Lagoon Reef

Diani Beach Road, Diani Beach, Kwale County

Renovations & Closures

The property is closed between May 6 and June 15.

Hotel Amenities

All-Inclusive Details

  • All meals included
  • Surcharge for premium or imported alcoholic beverages
  • Onsite live performances included
  • Childcare not included
  • Scuba diving excursions not included
  • Spa/beauty facilities and services not included
  • Buffet-style meals included
  • Surcharge for premium or imported non-alcoholic beverages
  • Snorkeling not included
  • Tennis lessons not included
  • Onsite entertainment and activities included

Hotel Amenities

In addition to a children's pool, Papillon Lagoon Reef provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This beach hotel also offers spa services, an arcade/game room, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Papillon Lagoon Reef has designated areas for smoking.

  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Spa treatment room(s)
  • Billiards or pool table
  • Porter/bellhop
  • Tours/ticket assistance
  • Mosquito nets
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Table tennis
  • Children's pool
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Pool umbrellas
  • Reception hall
  • Total number of rooms - 149
  • Television in common areas
  • 24-hour fitness facilities
  • Arcade/game room
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Italian
  • Swahili

Parking

Free self parking

Room Amenities

Papillon Lagoon Reef offers 149 air-conditioned accommodations with complimentary bottled water and hair dryers. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Ceiling fan
  • Desk
  • Separate sitting area
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Baobab Restaurant Terrace - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Poolside Bistro - This bistro specializes in local and international cuisine and serves breakfast, lunch, and light fare. Open daily.

Pool Bar - Onsite bar. Open daily.

Lagoon Lounge - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Scuba diving on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 9:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.

Property is cleaned with disinfectant

Service animals are allowed

Staff wears personal protective equipment

Service animals are exempt from fees/restrictions

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Airport shuttle fee: KES 6426.16 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: KES 6426 (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Papillon Lagoon Reef Hotel
  • Papillon Lagoon Reef Diani Beach
  • Papillon Lagoon Reef All Inclusive
  • Papillon Lagoon Reef Hotel Diani Beach

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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