Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Triple Room
Room with view
86 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Double Room
Room with view
65 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Twin Room
Room with view
65 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Quadruple Room, Multiple Beds, Non Smoking, Terrace
Room with view
484 square feet
1 King Bed and 3 Twin Beds
Room sleeps 5 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
3-star Colonial hotel near Fort Jesus

Popular property highlights

Breakfast included
Free self parking
Business center
Laundry facilities
Smoke-free property

A stay at New Palm Tree Hotel places you in the heart of Mombasa, a 2-minute drive from Fort Jesus and 8 minutes from Shree Cutch Satsang Swaminarayan Temple. This hotel is 6.3 mi (10.2 km) from Haller Park and 7.8 mi (12.5 km) from Nguuni Nature Sanctuary.

Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.

Take in the views from a rooftop terrace and make use of amenities such as a television in a common area and tour/ticket assistance.

Enjoy African cuisine at Kitobero Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 9:00 AM.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A complimentary breakfast is offered each morning. Business-related amenities at this 3-star property consist of a business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hotel also offers a rooftop terrace, tour/ticket assistance, and a picnic area. Onsite self parking is complimentary. A total renovation of this property was completed in November 2018.

New Palm Tree Hotel is a smoke-free property.

  • Picnic area
  • Express check-in
  • Daily
  • Coffee/tea in common areas
  • Rooftop terrace
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1954
  • Free self parking
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Luggage storage
  • Free cooked-to-order breakfast
  • ATM/banking
  • Number of restaurants - 2
  • Laundry facilities
  • Total number of rooms - 30
  • Television in common areas
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English
  • German

Parking

Free self parking

Room Amenities

New Palm Tree Hotel offers 30 air-conditioned accommodations with safes and ceiling fans. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Daily housekeeping
  • Private bathroom
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Shower only
  • Free WiFi
  • Connecting/adjoining rooms available
  • Number of bathrooms - 1

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:00 AM.

Kitobero Cafe - This restaurant specializes in African cuisine and serves lunch only.

24-hour room service is available.

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at 4 AM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: KES 1500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • New Palm Hotel
  • New Palm Tree
  • New Palm Tree Hotel
  • New Palm Tree Hotel Mombasa
  • New Palm Tree Mombasa
  • New Palm Tree Hotel Hotel
  • New Palm Tree Hotel Mombasa
  • New Palm Tree Hotel Hotel Mombasa

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Sorry, we seem to have had an issue loading our review content. Try again?