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Neptune Palm Beach Boutique Resort & Spa All Inclusive

4.5 out of 5.0
Diani Beach, Diani Beach, 1-844-700-1007
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Room type Options Nightly price Book
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Deluxe Room Sea Side
Room with view
366 square feet
1 Double Bed 1 Twin Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Deluxe Room Ocean Front
Room with view
366 square feet
1 Double Bed and 1 Twin Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room, Garden View
366 square feet
1 Double Bed and 1 Twin Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Beachfront, with full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Laundry facilities

With a stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive in Diani Beach (Galu Beach), you'll be within a 5-minute walk of Diani Beach and Diani - Chale Marine National Park and Reserve. This luxury hotel is 30 mi (48.3 km) from Nyali Beach and 31.4 mi (50.5 km) from Bamburi Beach.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Stop by the hotel's restaurant, Mnazi Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

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Neptune Palm Beach Boutique Resort & Spa All Inclusive

Diani Beach, Diani Beach, 80400

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All buffet meals, snacks, and select beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Snorkeling
  • Windsurfing

Land activities
  • Miniature golf
  • Tennis
  • Volleyball

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Activities and services offered by independent operators

  • Windsurfing included
  • Buffet-style meals included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • All meals included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Miniature golf included
  • All non-motorized water sports included
  • Snorkeling included

Hotel Amenities

Neptune Palm Beach Boutique Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Neptune Palm Beach Boutique Resort & Spa All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

A complimentary breakfast is offered each morning. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a complimentary children's club, an outdoor pool, and a children's pool. Onsite self parking is complimentary.

Neptune Palm Beach Boutique Resort & Spa All Inclusive is a smoke-free property.

  • Library
  • Daily
  • Free shopping center shuttle
  • Number of outdoor pools - 1
  • Children's club
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Free self parking
  • Dry cleaning/laundry service
  • Table tennis
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 60
  • Airport transportation (surcharge)
  • Tennis on site
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Beach umbrellas
  • Free breakfast
  • Billiards or pool table
  • Tours/ticket assistance
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Swahili

Parking

Free self parking

Room Amenities

Neptune Palm Beach Boutique Resort & Spa All Inclusive offers 60 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Ceiling fan
  • Desk
  • In-room climate control (air conditioning)
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • In-room safe (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.

Mnazi Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Deck - This restaurant specializes in seafood and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golfing nearby
  • Boat tours nearby
  • Scuba diving on site
  • Archery on site
  • Windsurfing nearby
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 2:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • In-room safe fee: KES 195 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Neptune Palm Beach Boutique All Inclusive Ukunda
  • Neptune Palm Beach Boutique All Inclusive
  • Neptune Palm Beach Boutique Resort All Inclusive Ukunda
  • Neptune Palm Beach Boutique Ukunda
  • Neptune Palm & Inclusive Diani
  • Neptune Palm Beach Boutique Resort Spa All Inclusive
  • Neptune Palm Beach Boutique Resort & Spa All Inclusive Hotel

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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