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Hotel Sapphire

Property class: 3.5

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Photo gallery for Hotel Sapphire

An indoor swimming pool with a bar area, surrounded by potted plants and outdoor umbrellas.
A dining area with tables set for a meal, featuring a central floral arrangement, umbrellas, and a decorative table runner.
A seating area with a chair, a small table, and a potted plant.
A restaurant with tables set for dining, a bar area in the background, and indoor plants.
A gym with various exercise equipment, including treadmills, stationary bikes, and weight machines.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$69 nightly
The current price is $82 total
Total with taxes and fees
Dec 1 - Dec 2

Explore the area

View in a map
Mwembe Tayari Road, Mombasa
  • Place, Mombasa Island
    ‪2 min walk‬
  • Place, Sikh Temple
    ‪2 min walk‬
  • Place, Shree Cutch Satsang Swaminarayan Temple
    ‪3 min walk‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a television, and a painting on the wall.

Superior Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

A hotel room with a bed, desk, chairs, and a TV.

Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed

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  • Parking included
  • Free WiFi
  • Air conditioning
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4.8 out of 5, Exceptional, 28 reviews
$88 nightly
The price is $103
Nov 2 - Nov 3
Total with taxes and fees
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About the neighborhood

Mombasa

With a stay at Hotel Sapphire in Mombasa, you'll be just steps from Mombasa Island and Sikh Temple. .This hotel is 6 mi (9.6 km) from Nyali Beach and 7.4 mi (11.9 km) from Bamburi Beach.

What's nearby

  • Mombasa Island - 2 min walk - 0.1 miles
  • Sikh Temple - 2 min walk - 0.1 miles
  • Shree Cutch Satsang Swaminarayan Temple - 3 min walk - 0.2 miles
  • Two Tusks - 8 min walk - 0.5 miles
  • Holy Ghost Cathedral - 15 min walk - 0.8 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive

Restaurants

  • ‪Valencia Inn - ‬7 min walk
  • ‪Pizza Inn-Haile Selassie - ‬9 min walk
  • ‪Lamyaz Caffe - ‬5 min walk
  • ‪Soy Restaurant & Cafe - ‬6 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬12 min walk

About this property

Hotel Sapphire

Hotel Sapphire offers 56 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 56 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hotel Sapphire has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Sapphire Mombasa
Sapphire Mombasa
Hotel Sapphire Hotel
Hotel Sapphire Mombasa
Hotel Sapphire Hotel Mombasa

Hotel Sapphire Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 110 reviews
Rating 8 - Good. 28 out of 110 reviews
Rating 6 - Okay. 8 out of 110 reviews
Rating 4 - Poor. 3 out of 110 reviews
Rating 2 - Terrible. 5 out of 110 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Loved it. The room was spacious and clean. Very lively and food was amazing. Very good service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place to stay! We will definitely stay there on our next trip to Mombassa … a big thank you to the staff for the great service!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, elegant and well maintained hotel with the friendliest and most helpful staff. My stay was all about relaxing after a trek and it ticked all the boxes for comfort and convenience. The restaurant food was delicious, the beer cold and the evening entertainment top-notch. Would definitely recommend this place.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean , organized and serious the staff are to making u feel good about your stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel location to get to airport
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give the property a B+...maybe A-. The staff were nice and helpful. The check in was a bit late (2pm).
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff and clean rooms andfriendly atmosfriendly
Stayed 13 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Very good 3* hotel which could pass as a 4*
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff n restaurant
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooperative staff, comfortable room. A good bar and restaurant.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I had an excellent stay at Hotel Sapphire. The room was exceptionally clean and well maintained, with excellent amenities throughout. The bathroom was spotless and looked amazing, with a great shower and very clean facilities. As a traveler from Canada, I was particularly impressed by the level of cleanliness and overall quality. There were no bugs or bed bugs, and the hotel was maintained to a standard that reminded me of a Marriott hotel. Everything felt comfortable, safe, and welcoming. Hotel Sapphire truly felt like a home away from home. I would gladly stay here again and highly recommend it to anyone visiting Mombasa and needing to stay in town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Wonderful service and staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Outstanding value with top-notch service. Food was good and the rooms were very clean
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, the bed was super comfortable, big shower with hot water, every day different activity at the bar and the most important -all the staff is super nice, attentive and friendly, especially Emily from the customer care. Will be glad to come back again in the future.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for visitors. The staff is warm and the service was above average. Everyone is so helpful and kind.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this property
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sapphire was a great place to stay. The experience was rather luxurious considering the affordable price.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to sray in Mombasa. All of the staff were wonderful and very helpful.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
Stayed 1 night in Sep 2025