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Club Serena Resort

Property class: 3

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Photo gallery for Club Serena Resort

A wooden deck with a bench and table, overlooking a beach.
A beach with clear water, a boat, and distant mountains.
A pool area with a sunset view, lounge chairs, and a covered seating area.
A room with a wooden bench with cushions, a small table with a plant, and a kitchen area with a refrigerator and sink.
A four-poster bed with a canopy, a wooden desk with a telephone, and a staircase leading to an upper level.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Brgy Saavedra Basdaku, Moalboal, 6032
  • Place, White Beach Moalboal
    ‪8 min drive‬
  • Place, Asian Belgian Dive Resort
    ‪8 min drive‬
  • Place, Panagsama Beach
    ‪33 min drive‬

Room options

View all photos for Deluxe Pool Side

A large bed with a wooden headboard, two bedside tables, and a decorative wall panel.

Deluxe Pool Side

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Pool View

A hotel room with two beds, wooden headboard, decorative wall art, and a wooden ceiling.

Deluxe Pool View

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Garden Villa Twin

A hotel room with a wooden floor, two beds, a nightstand, and a window with curtains.

Garden Villa Twin

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Garden Villa King

A neatly made bed with a white comforter and decorative pillows, a wooden headboard, and a large window with curtains.

Garden Villa King

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite

Room

Family Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 2 Double Beds and 1 Twin Bed
  • Free wired internet

View all photos for Ocean Suite

A hotel room with a large bed, a wooden floor, a sitting area with a chair and a small table, and a wardrobe with a mirror.

Ocean Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Treehouse

A hotel room with a large bed, a television, and a balcony with chairs and a table.

Treehouse

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Casita King

A kitchen with a wooden countertop, a chair, a potted plant, and a window with blinds.

Casita King

  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Casita Twin

An outdoor patio area with a wooden bench and a sink.

Casita Twin

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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  • Pool
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  • Pet friendly
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Total with taxes and fees
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About the neighborhood

Moalboal

With a stay at Club Serena Resort in Moalboal (Saavedra), you'll be within a 5-minute drive of Asian Belgian Dive Resort and White Beach Moalboal. .This beach hotel is 4.1 mi (6.6 km) from Panagsama Beach and 3.2 mi (5.1 km) from Tuble Marine Sanctuary.

What's nearby

  • White Beach Moalboal - 8 min drive - 1.2 miles
  • Asian Belgian Dive Resort - 8 min drive - 1.2 miles
  • Moalboal Market - 28 min drive - 5.2 miles
  • Panagsama Beach - 33 min drive - 5.5 miles
  • Moalboal Sardine Run - 33 min drive - 5.5 miles

Restaurants

  • ‪Smooth Cafe - ‬8 min drive
  • ‪Lola’s Bar - ‬9 min drive
  • ‪Besty's Grill And Restobar - ‬8 min drive
  • ‪Blue Mango Bar/Restaurant - ‬8 min drive
  • ‪Chili Bar - ‬9 min drive

About this property

Club Serena Resort

Club Serena Resort offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and bidets.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance, a picnic area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Club Serena Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: PHP 850 to 850 for adults and PHP 425 to 425 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of PHP 1500 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately PHP 850 to 850 for adults, and PHP 425 to 425 for children
  • Airport shuttle fee: PHP 4500 per vehicle (one-way, maximum occupancy 9)
  • Pet fee: PHP 1500 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PHP 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Club Serena Resort Moalboal
Club Serena Moalboal
Club Serena
Club Serena Resort Hotel
Club Serena Resort Moalboal
Club Serena Resort Hotel Moalboal

Club Serena Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 68 reviews
Rating 8 - Good. 26 out of 68 reviews
Rating 6 - Okay. 11 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 5 out of 68 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stafff is very courteous. The food is excellent they have a very good chef
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Moalboal. Love that the beach is easily accessible and great for snorkeling. Saw some beautiful fishes and sea turtles.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The property is located on the ocean but the beach isn’t very nice. The rooms are old and outdated. The road on the way to the resort is horrible. All in all it’s NOT worth the price. One positive note, the staff is friendly and helpful.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay at the resort. I wish there was a safety deposit box and a hair blower. Also the treehouse 2 that we stayed in doesn’t have warm water, it’s not working and the aircon is old and bit noisy. Other than that, everything is wonderful.
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Hesitant if the room was really cleaned prior to us occupying it because there were termite droppings from the wood in the ceiling that fell on the floor pillow/rag below.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't go - maybe after the new owner takes over

This resort is in utterly poor condition which is sad as it has great potential. But its very dirty in the rooms, even after conplaining three times our closet was still full of durty, moldy pillows. I found a cockroach underneath my pillow and in the bathroom. It is supposed to be sold - lets hope the new owner gets it back into shape.
Stayed 6 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and tranquil little resort but expensive

At the end of a gravel path full of potholes, this remote little resort can be found. It has a lovely staff and a friendly atmosphere, but everything takes far too long. The restaurant offers a limited menu, and with items often in short supply, there is much room for improvement. Lunch service takes an hour, and scheduled activities like massages and island hopping are consistently delayed (likely due to third-party vendors). The pictures online provide a very selective and flattering view of the resort. The New Year’s party was greatly arranged by the hotel!!! Rating: 3 out of 5 The cottages/houses are lovely and match the pictures online, the overall experience does not fully align with an international standard, despite the high pricing.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little inconvenience but still we really like it

we booked rajah room and its almost perfect except for not having a locks on all its windows which makes me awake all night worried that someone might enter our rooms and get our stuff, no security box inside. we parked in front of our cottage which is very convenient for unloading and loading our stuff. Beach have a nice view but the water is full of sharp stones and hurt our feet . But we really enjoy the sand and the small boat in the pool. Services are nice, food are average, expect an additional 12% Vat on your food bill. They let us stay in their cabanas for lunch even after we check out. All in all we enjoy our visit
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness
My main concern was the breakfast. They served beef mushroom and chicken wings, which honestly didn’t feel appropriate for a morning meal. It would have been better if they offered the usual breakfast choices like bacon and sausage. On top of that, we couldn’t relax while eating because the staff were talking loudly nearby, and we could clearly hear their conversations. It didn’t feel like a peaceful or pleasant start to the day. We also ordered food and requested for it to be delivered to our room the Governor’s Suite which isn’t even far from the restaurant. To our surprise, we were charged a ₱300 delivery fee, which made no sense considering the distance and the fact that we were already paying almost ₱11, 000 per night for the room.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The place along the beach is OK. Staff is OK. The rooms are old smells bad. The mattress is covered by plastic. There is no place to relax in the room. Even no complimentary water. The car park is in the middle of the place just in front of the bungalow. The wooden floor is broken and noisy. The door for the bathroom is also noisy. We think that the place was nice 15 years ago but now it is in very bad condition. The food is good but expensive due to the taxes. You pay more than 100 pesos for two slices of bread. Definitely go other place
Stayed 6 nights in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

A hotel with a very poor condition. Garden is not well maintained, restaurant is terrible, no charm at all. Photos are not reflecting the reality at all. Absolute non-sense for the price the hotel is charging. I would definitely not recommend this hotel to anyone. See my photos which reflect the reality. Restaurant is really bad and really expensive. Breakfast is as per in a 1-star hotel, definitely not the standard for the price paid. The tree-house room was supposed to be 94m2 - not sure where they found those square meters - the bedroom was less than 20m2 for sure. They probably count all the hidden spaces. The only positive point is the staff, which is very nice
Right next to the reception
The 'terrace' for a romantique diner. Not really as per the photos shown on their website.
The tree-house 'terrace' - not sure who would want to stay in here.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachfront hotel but inconvenient

The road to the hotel was a disaster. Should pave the holes on the ground. Stayed at the treehouse hoping for a honeymoon vacay but regretted this decision immediately once we are inside. - The cupboard was old, when we tried to open the door, it feel out and almost cut my bf's toes. -Only provided 2 complimentary water bottles, so if need more water you'll have to go to the restaurant to get a pitcher of water How inconvenient.Why cant you just put a water dispenser in the room and replace it once empty. The hotel I stayed in Moalboal did this and didn't expected a hotel that I paid more to be worse than it. - Phone in the room was out of order. If we needed anything we had to walk to the reception or restaurant. How inconvenient. I told the reception about this and she replied. I know. Why don't you fix it?? - The shower room door lock is out of order. They left a bucket in the shower room and we were wondering what it was for and realized it was to use to block the door when you are showering. Fix the damn door lock!! It's a hotel, not your house. - We found a dead lizard in the toilet. - There was this party going on next door, loud music and a guy talking all day all night. Came here to relax but felt disturbed all day. - Provided only 2 instant coffee Some people don't drink coffee. Where's the tea - Food in restaurant was pretty decent. On the pricier side but we came to enjoy the hotel and service. Staff in the restaurant were the only ones who gave good service
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
良かった
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

휴식하기 좋습니다. 깨끗하고 친절해요

숙소 시설과 수영장등 시설은 조금 낡은 부분이 있으나, 깨끗하게 관리되어서 사용하는데 문제는 없습니다. 주변 풍경이 굉장히 좋고 내부의 조경도 훌륭합니다. 직원분들은 모두 친절하고 굉장히 프로페셔널 합니다. 다만 레스토랑이 저희 입맛에 안맞아서 일수도 있겠지만, 맛에 대하여 개선할 필요가 있을 것 같아요.
Stayed 3 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice place. Quiet.
Stayed 6 nights in Feb 2020
Verified review

8/10 Good

Liked: Staff & service, room comfort

good

Staff is super friendly and it has a nice location for the ones who want to visit the falls. However, the room had a strong smell of mold, as it wals closed for many days. But i still recomend it!
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
규모가 작은 리조트지만 수영장이 2개나 있고 바로 앞에 비치가 있어 물놀이 하기에 그만입니다. 위치상 워낙 외딴 곳이라 교통편을 걱정했는데 호텔측에 요청하면 바로 트라이시클을 불러주어 편하게 이용하였습니다. 단 트라이시클 요금은 운전사와 네고하여 지불해야 합니다. 리조트 측에서는 가격 협상에 관여하지 않더군요. 3가족이 함께 사용하여 여러 룸을 들어가볼수 있었는데 룸마다 특색이 있어 재미있었습니다. 전반적으로 모든 룸이 널찍한 편입니다. 로비에는 직원이 항상 상주해있지 않아서 벨을 누르고 기다리거나, 다른 직원에게 불러달라고 하거나, 직접 찾으러 다니는 일도 있을 수 있습니다. 워낙 여유로운 곳이므로 도심호텔의 신속정확함은 기대하지 않는것이 좋습니다.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi connection in public areas are weak

Staff are helpful all full of hospitality. Toiletries provide convenience. Beach side is beautiful and quite. The road connects to the resort is unpaved and bumpy. It gets worse in raining day.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
wifi should be available in the room
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage mit super freundlichem Personal. Vor allem Richard und Ronald verbreiten gute Laune. Das hauseigene Restaurant ist sehr zu empfehlen!
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice but Old

Club serena is in a very secluded place, nice for some privacy and peaceful stay. Rooms very spacious, clean but are a little outdated, toilet is old but full of toiletries, it was kind of hard to flush. No wifi in the room but it is ok. The facility is huge and clean. You could tell the place is really pretty at its time. Swimming pool is huge and beach in front, staff are really nice. Food at the restaurant is nice and reasonably priced. Staff at restaurant are superb.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The scenery
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amzing place with a great staff. They treated us so well and the food is amazing!! Very private and nice.
Stayed 1 night in Oct 2019