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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Desk, laptop workspace, iron/ironing board, free WiFi
Interior
Meeting facility
Interior
Banquet hall

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Place, Children's Hospital of Wisconsin
    ‪13 min walk‬
  • Place, Milwaukee County Zoo
    ‪14 min walk‬
  • Place, Mayfair Mall
    ‪2 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪19 min drive‬

Room options

Similar properties

Exterior
Holiday Inn Express Milwaukee-West Medical Center by IHG
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,000 reviews
$97 nightly
The price is $112
Feb 1 - Feb 2
Total with taxes and fees
Holiday Inn Express Milwaukee-West Medical Center by IHG

About the neighborhood

Milwaukee

With a stay at Sonesta Milwaukee West Wauwatosa in Milwaukee (Wauwatosa), you'll be a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center. .This hotel is 5 mi (8 km) from American Family Field and 8.9 mi (14.3 km) from Discovery World.

What's nearby

  • Children's Hospital of Wisconsin - 13 min walk - 0.7 miles
  • Milwaukee County Zoo - 14 min walk - 0.8 miles
  • Ascension SE Wisconsin - Wauwatosa Campus - 19 min walk - 1.0 mile
  • Froedtert Hospital - 2 min drive - 1.2 miles
  • Mayfair Mall - 2 min drive - 1.4 miles

Getting around

  • Milwaukee Intermodal Station - 11 min drive
  • General Mitchell Intl. Airport (MKE) - 20 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Cafe West - ‬3 min drive
  • ‪Denny's - ‬4 min drive
  • ‪Mo's Irish Pub - ‬16 min walk
  • ‪Skywalk Deli - ‬4 min drive

About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with a 24-hour health club, near Milwaukee County Zoo
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Make yourself at home in one of the 198 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a satisfying meal at Innovation serving guests of Sonesta Milwaukee West Wauwatosa. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Milwaukee? This hotel has 5908 square feet (549 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 721 out of 1840 reviews
Rating 8 - Good. 426 out of 1840 reviews
Rating 6 - Okay. 320 out of 1840 reviews
Rating 4 - Poor. 193 out of 1840 reviews
Rating 2 - Terrible. 180 out of 1840 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Candy

Liked: Cleanliness
Disliked: Property conditions & facilities
Pretty clean. Really outdated. Front desk was very friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Jerome

Stayed 1 night in Oct 2025

10/10 Excellent

rahtice

Stayed 1 night in Oct 2025

4/10 Poor

BonnieJean

Traveled with family
Liked: Staff & service
Hallways, Elevator and lobby smelled of marijuana. Room was sub-par. Felt neglected. Oddly, the bathroom had 2 showers.
Stayed 2 nights in Oct 2025

6/10 Okay

Camille

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Update rooms furniture is stained, sheets are ripped the covers are dirty. There are no refrigerators
Stayed 1 night in Oct 2025

6/10 Okay

Mustafa

Stayed 2 nights in Oct 2025

4/10 Poor

Tasheika

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The parking lot is a headache a bunch of loops just to get in and out. The front lobby is beautiful but the rest of the hotel is lacking on the upkeep. The room was clean but smelled weird, the bed was super soft. The tv was extremely small, desk chair was stained and dirty. Furniture in the room look like it has never been cleaned. There was no microwave or mini fridge in the room. Walls were peeling and turning yellow.
Stayed 2 nights in Oct 2025

8/10 Good

Xiomara

Stayed 1 night in Oct 2025

6/10 Okay

Shentreda

Liked: Staff & service
Staff friendly cleaning could have been better no liners in the garbage not enough towels room had a stuffy odor. Was looking forward to the hot tub that wasn’t available but nothing posted in lobby or online.
Stayed 2 nights in Oct 2025

4/10 Poor

Lara

Traveled with family
Disliked: Cleanliness, staff & service
1st room was so dirty, grease marks and smudges all over window, floor not vacuumed, blood stain on sheets, chairs stained and crusty. So hot and humid and smelled bad. Went to desk, they said they had no other rooms available. Until someone, I assume is a manager, didn't introduce herself, found us a different room on another floor that was more clean, however vents in here are coated with dust, shampoo, conditioner, and body wash bottles in shower have mold on them and they're empty. Furniture is beat up pretty bad, I can find better furniture at goodwill. In the evening, the halls stunk of weed. Not worth the money. The lobby is misleading, once you make it through there, the rest is dirty and unkept.
Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Amenities
The room was not very clean, furniture was stained, the coffee maker in the room was broken. The staff were friendly but that is not enough to make up for the poor condition of the building.
Stayed 1 night in Oct 2025

8/10 Good

SHICONDA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alfred

Stayed 3 nights in Oct 2025

10/10 Excellent

Abiodun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job 👍
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. It was clean and the staff was very friendly. The room was spacious and the bed was comfy!
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall experience was a pleasant one.
Stayed 1 night in Oct 2025

10/10 Excellent

Lasainya

Stayed 1 night in Oct 2025

8/10 Good

Theodore

Liked: Cleanliness, staff & service
Nice room, friendly and efficient staff, did not find a business center or a guest laundry (both useful to me)
Stayed 4 nights in Oct 2025

10/10 Excellent

Perry

Stayed 1 night in Oct 2025

8/10 Good

Henry

Liked: Amenities, property conditions & facilities
Iu
Stayed 1 night in Oct 2025

10/10 Excellent

Amilleon

Stayed 1 night in Oct 2025

6/10 Okay

ELIZABETH

Traveled with partner
Liked: Staff & service
ADA mobiliy rooms need to have a hand held shower. Our room had one at one point, but it looks like maintenance didn't want to replace it and just insyalled a wall mount shower head. This is fixing on the cheap, like alot of things at this property.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vicki

Stayed 1 night in Oct 2025

2/10 Terrible

ANNIKA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RUN!!!

My toilet wouldn’t flush and my sink did not drain even after 2 maintenance requests and even asked requested to be moved to a different room which was never honored. Sketchy ppl hanging in the lobby and sitting outside at ALL hours. It was as if the lobby had a “marijuana”scented plug-in. I visited this hotel once in 2022 and it was nice. It has gone WAAAAAAY downhill. All the furniture needs to be cleaned or even burned. The bed skirt on my bed was FILTHY. The curtains in my room looked like a cat ripped them to shreds! The insides of the drawers were disgusting. The wardrobe had 2 hangers and one was broken.WILL NOT return nor would I recommend this to even my worst enemy.
Stayed 3 nights in Oct 2025