I booked this Corso Como apartment 19-28 June 2026. Before booking I contacted host CleanBnB to confirm air conditioning was included and received their reply that two AC units were in the apartment (apt). However we had no air conditioning for our entire stay. CleanBnB and the local woman who took us into the apartment almost never replied to our requests for help. CleanBnB offered a fan, someone brought it and entered the apartment without knocking, while we were in different rooms, then quickly exited and left the door open. The next day we received a request for the owner to enter and take papers pertaining to the boiler system. The owner should have been able to notice the AC was not working. Still no help with the AC and the hosts stopped communicating. At one time the interior temperature reached 30 C (87 F)! Opening windows gave no relief and only let in mosquitoes. I reached out to VRBO Care and they too had similar communication problems with the hosts. I have rented several places throughout Europe over many years and this was the worst experience. I strongly urge everyone who considers renting from CleanBnB or Guest Host to seek other accommodations.