The only positive thing about this place was its location. Everything else was terrible. Unfortunately, my family and I happened to stay here during the hottest days Milan has experienced. We were forced to leave the hotel at 2:00 a.m. because the conditions were simply unbearable.
The room was dirty, the bathrooms were filthy, and overall hygiene was completely neglected. There are three air conditioning units mounted on the walls. They turn on with the remote control, but they do not cool the room at all. When I contacted the management, they actually said, "We never told you the air conditioners worked." Unbelievable!
I suggested that they simply have the units serviced, but they showed no interest. When I told them I would file a formal complaint, their response was, "Do whatever you want." That attitude was just as shocking as the condition of the property.
Stay away from this place. It is dirty, poorly maintained, and outrageously overpriced. You would honestly be better off sleeping on the street—it would probably be cleaner and safer from a hygiene standpoint.