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DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property

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Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Penthouse, 4 Bedrooms (Condo) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Penthouse, 4 Bedrooms (Condo) | View from room
Exterior
Exterior
Penthouse, 4 Bedrooms (Condo) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available
$211
$187 nightly
$211 total
Total with taxes and fees
Dec 23 - Dec 24

Explore the area

View in a map
1717 N Bayshore Dr, Miami, FL, 33132
  • Place, Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    ‪6 min walk‬
  • Place, Perez Art Museum Miami
    ‪8 min walk‬
  • Place, Kaseya Center
    ‪15 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Bay View

7.4 out of 10
Good
(21 reviews)
  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Double Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Park View and Balcony

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Junior Suite, 1 King Bed, Balcony, Bay View (Partial) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

8.6 out of 10
Excellent
(19 reviews)
  • 800 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Junior Suite, 1 King Bed, Balcony, Bay View (Full) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

  • 797 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Bay View

Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand Suite, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • 1000 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen | Living area | Plasma TV

Condo, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 1195 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(6 reviews)
  • 1604 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

  • 1604 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Mobility)

  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Hearing)

  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Mobility)

  • 700 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 3 Bedrooms

  • 2099 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse, 4 Bedrooms (Condo)

Penthouse, 4 Bedrooms (Condo) | View from room

Penthouse, 4 Bedrooms (Condo)

  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Room, 2 Double Beds, Balcony, Park View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Park View

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Room with Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Garden View

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and Roll in Shower

  • Sleeps 2

View all photos for Junior King Suite with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Park View and Balcony

  • Sleeps 3

View all photos for Hearing Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Junior King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for Grand King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for One Bedroom King Condo with Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

One Bedroom King Condo with Kitchen and Balcony

  • Sleeps 2

View all photos for Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

  • Sleeps 4

View all photos for Mobility Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and 3X3 Shower

  • Sleeps 2

View all photos for King Room with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Bay View and Balcony

  • Sleeps 2

Two Double Room with Bay View and Balcony

  • Sleeps 5

View all photos for Room, 1 King Bed, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

7.8 out of 10
Good
(17 reviews)
  • 650 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Park View

Room, 1 King Bed, Balcony, Park View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Park View

9.4 out of 10
Exceptional
(16 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

7.2 out of 10
Good
(19 reviews)
  • 603 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for King Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Park View and Balcony

  • Sleeps 2

View all photos for Four Bedroom Penthouse Condo

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Four Bedroom Penthouse Condo

  • Sleeps 6

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About the neighborhood

Miami

A stay at DoubleTree by Hilton Grand Hotel Biscayne Bay places you in the heart of Miami, within a 5-minute drive of Kaseya Center and James L. Knight Center. .This spa hotel is 1.9 mi (3 km) from Port of Miami and 3.2 mi (5.1 km) from Lincoln Road Mall.

What's nearby

  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 6 min walk - 0.4 miles
  • Perez Art Museum Miami - 8 min walk - 0.4 miles
  • Phillip and Patricia Frost Museum of Science - 9 min walk - 0.5 miles
  • Kaseya Center - 15 min walk - 0.8 miles
  • Bayside Marketplace - 20 min walk - 1.1 miles

Getting around

  • Adrienne Arsht Center Metromover Station - 4 min walk
  • Hialeah Market Station - 9 min drive
  • Miami Intl. Airport (MIA) - 21 min drive

Restaurants

  • ‪Opera Cafe - ‬2 min walk
  • ‪Primos Restaurant/Lounge - ‬2 min walk
  • ‪Pura Vida - ‬2 min walk
  • ‪Casadonna - ‬2 min walk
  • ‪Sky Coffee Buenos Aires - ‬5 min walk

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotel with 7 restaurants, near Kaseya Center
DoubleTree by Hilton Grand Hotel Biscayne Bay offers 219 accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 219 guestrooms featuring refrigerators and plasma televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in Miami? This hotel has 8500 square feet (790 square meters) of space consisting of conference space and meeting rooms. A cruise ship terminal shuttle is available for a surcharge.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
DoubleTree by Hilton Grand Hotel Biscayne Bay has 7 restaurants on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 47.99 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 22 2025 to November 25 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
  • Swimming pool
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered valet parking fee: USD 47.99 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 105 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Rhonnie

Business traveler, Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Gino

Stayed 1 night in Sep 2025

8/10 Good

Melissa

Traveled with family
Liked: Staff & service
I know it was under construction but parking is a pain
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly clean room
Stayed 1 night in Sep 2025

6/10 Okay

Patti

Traveled with family
Disliked: Amenities
The hotel is undergoing renovation and everything is hard to find. The hallways are filthy. The room is okay . But doesn’t appear to be anywhere for breakfast! Very disappointed !
Stayed 1 night in Sep 2025

10/10 Excellent

Hilliard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room, and easy walk to Kaseya center
Stayed 2 nights in Aug 2025

10/10 Excellent

Shannon, Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Aug 2025

2/10 Terrible

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was neat , a very convenient spot to be in, I would definitely recommend it and be back.
Stayed 3 nights in Aug 2025

8/10 Good

David

Traveled with family
Liked: Amenities
Parking fee, construction/remolding going on
Stayed 1 night in Aug 2025

10/10 Excellent

MEGAN REBECCA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
This property is currently under renovation. Extremely difficult to navigate. If you stay stay on the condo side do not stay on the Hotel side. Huge difference.
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Please take note if travelling soon!

We chose this hotel due to the location on the waterfront and the swimming pool for a 24 hour stay before we returned home to the uk. Whilst we were happy with the harbour view, on arrival we discovered that the pool was closed for renovation as were communal spaces such as the lobby (a temporary one was in place) There was also only one elevator available for the entire building causing everyone having to wait for several lift button pushes before making it into the elevator. As with all American hotels it did not seem that stairs were available other than for emergency exits. We were offered the use of the pool in the adjoining hotel but this was disorganised with staff in both hotels not being sure of procedures. Neither hotels.com or Hilton contacted us in advance of our stay to let us know about the works. Had this been the case we would not have stayed here and would have chosen another local hotel with a working pool.
Stayed 1 night in Aug 2025

6/10 Okay

Cesar

Liked: Cleanliness
I did not like that there is a lot of construction going on. It is vey inconvenient to be walking all the way up the escalators with your luggage. It would of been nice to have a bell boy.
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
TWe had a wonderful stay, despite the ongoing construction and out-of-order elevators and pool. The property is very convenient with a variety of food options and stores downstairs, including a UPS and salon. I would definitely choose to stay here again with my family.
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

2/10 Terrible

Kenyatta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bath room dirty
Stayed 1 night in Aug 2025

6/10 Okay

Virginie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tekvah, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced

Terrible experience. The hotel is under construction and nothing was disclosed ahead of time. Valet service is painfully slow and unorganized. I was hit with unauthorized charges on my bill that I had to dispute. Elevators are slow and overcrowded, making it a hassle just to get to your room. The room itself was not clean and clearly not properly maintained. Overall, poor service and not worth the stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2025

2/10 Terrible

Maibe

Stayed 2 nights in Aug 2025

10/10 Excellent

Yneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Nicole

Stayed 1 night in Aug 2025

2/10 Terrible

Georgina

Disliked: Cleanliness
The room is not clean There’s a very bad smell from the bathroom And the parking is so expensive The bed sheet and the sofas are not clean too
Stayed 3 nights in Aug 2025