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Sofitel Shahd Al Madinah

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Photo gallery for Sofitel Shahd Al Madinah

A corridor with intricate wall carvings and a patterned carpet.
Property video
A room with intricate white wall carvings, a patterned carpet, and a view of a tall tower through a window.
A dining table with breakfast items, a view of a mosque, and a modern room with purple furniture.
A high-rise hotel with a modern facade, multiple floors, and a prominent entrance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $213
$177 nightly
$213 total
Total with taxes and fees
Aug 1 - Aug 2

Explore the area

View in a map
King Fahad Road, Building 2943, Madinah, 42311
  • Place, Prophet's Mosque
    ‪10 min walk‬
  • Place, The Green Dome
    ‪10 min walk‬
  • Place, Al-Baqi Cemetery
    ‪10 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk with a piano, and a chair.

Classic Room, 1 King Bed

8.0 out of 10
Very good
(24 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Triple Room, 3 Twin Beds

A hotel room with three beds, a desk, a chair, and a large window with a view.

Classic Triple Room, 3 Twin Beds

7.6 out of 10
Good
(13 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(21 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Club)

A hotel room with a large bed, a desk with a piano, and a chair.

Deluxe Room, 1 King Bed (Club)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

A hotel room with a large bed, a bedside table, a wall-mounted lamp, and a window with curtains.

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

A hotel room with a large bed, a bedside table, a wall-mounted lamp, and a window with curtains.

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Prestige)

A hotel room with a large bed, two bedside lamps, a decorative wall piece, a wardrobe, and a mirror.

Suite, 1 King Bed (Prestige)

7.2 out of 10
Good
(11 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Twin Bed (Prestige)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

A hotel room with a large bed, a view of a cityscape, a framed quote on the wall, and a nightstand with a lamp.

Presidential Suite, 3 Bedrooms (Haram Plaza View)

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds
  • Free WiFi

View all photos for Presidential Suite, 3 Bedrooms

A hotel room with a large bed, a bedside table, a wall-mounted lamp, and a window with curtains.

Presidential Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1292 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

A hotel room with a large bed, a desk with a piano, and a chair.

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Two Bedrooms

A hotel room with a large bed, a desk with a piano, and a chair.

Family Suite, Two Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

A hotel bedroom with a large bed, two bedside tables, a decorative wall piece, and a view through an open door.

Suite, 1 King Bed (Imperial - Harram Partial View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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  • Spa
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  • Free WiFi
  • Restaurant
3.6 out of 5, Good, 1,002 reviews
$160 nightly
The price is $193
Aug 1 - Aug 2
Total with taxes and fees
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About the neighborhood

Madinah

With a stay at Sofitel Shahd Al Madinah, you'll be centrally located in Madinah, within a 10-minute walk of The Green Dome and Prophet's Mosque. .This luxury hotel is 1.7 mi (2.8 km) from Al-Baqi Cemetery and 3.8 mi (6.1 km) from Quba Mosque.

What's nearby

  • Prophet's Mosque - 10 min walk - 0.6 miles
  • The Green Dome - 10 min walk - 0.6 miles
  • Al-Baqi Cemetery - 10 min walk - 0.6 miles
  • Masjid Al Ghamamah - 12 min walk - 0.7 miles
  • Bilal Ibn Rabah Mosque - 18 min walk - 1.0 mile

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪kiffa - ‬2 min walk
  • ‪Kiffa | كفة - ‬2 min walk
  • ‪Al Baik - ‬3 min walk
  • ‪Al-Marwa restaurant | مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk

About this property

Sofitel Shahd Al Madinah

Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 469 guestrooms featuring refrigerators and free minibar items. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a banquet hall.
Grab a bite at Arabesque, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Arabesque - This restaurant serves breakfast, lunch, and dinner. Open select days.
Shahd Lounge - Onsite coffee shop. Open select days.
Ward Al Madinah - This restaurant serves breakfast, lunch, and dinner. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 150 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: SAR 150 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Sofitel Shahd Al Madinah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 668 reviews
Rating 8 - Good. 112 out of 668 reviews
Rating 6 - Okay. 49 out of 668 reviews
Rating 4 - Poor. 31 out of 668 reviews
Rating 2 - Terrible. 46 out of 668 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Waheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, staff is really friendly, location is superb, and breakfast is amazing.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

FARID

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast, lunch and dinner were more than excellent quantity and quality top notch best i have had in all my 48 years of travel
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Suleman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very close and convenient to the Haram. Friendly staff lovely food. As a single traveller I really enjoyed my stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

ghazanfar

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel stayed there 4 nights with family
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

rasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Medina
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , new , spacious rooms and high end amenities. Helpful staff . Excellent choice of food for breakfast and dinner . Highly recommended if you can find a decent rate .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Noureddine

Liked: Cleanliness, amenities, property conditions & facilities
It’s was very good stay. I really recommend it
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

FAHAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great staff, good food, shops nearby
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Abdulrazag

Liked: Cleanliness, staff & service, amenities
Staff were very professional and helpful. Food above expectations. Housekeeping is superb.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Amer

Liked: Cleanliness, amenities, property conditions & facilities
I will always stay at the Sofitel. We had a real good time. Perfect location and food is great.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Jawhara

Liked: Cleanliness, staff & service, amenities
Small rooms, odd hotel design
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Noman

Liked: Cleanliness, amenities, property conditions & facilities
All of the above were excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Shadmani

Liked: Cleanliness, staff & service, amenities
Room was clean, room service brought us free fruit, a dessert plate and frequently came to top up the free mini bar. The staff were attentive and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

HAROON

Liked: Cleanliness, staff & service, amenities
Reception staff were very friendly.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Fatemah

Liked: Cleanliness, staff & service, amenities
The location was convenient, the staff was very friendly and the breakfast was delicious
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Imtyaz M

Liked: Cleanliness, staff & service, amenities
All great from reception, to room, friendly staff and check out. Elevators are abit tight and can be a bit of a challenge at prayer times but that’s everywhere.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nour

Liked: Cleanliness, staff & service, amenities
Great service & great food in their buffet
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

aisanuddin

Liked: Amenities
Disliked: Property conditions & facilities
Proximity to the mosque is great, rooms are not great for the price. Breakfast was good.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

ziauddin

Liked: Cleanliness, property conditions & facilities
Excellent location great food and friendly environment
Stayed 7 nights in Jun 2025