Grand Plaza Al Madina

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Front of property
Lobby
Restaurant
Hair dryer, slippers
Standard Quadruple Room | Free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
5 zayd bin thabit St,, Madinah, 42311
  • Place, Prophet's Mosque
    ‪8 min walk‬
  • Place, The Green Dome
    ‪8 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪14 min drive‬

Room options

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Similar properties

About the neighborhood

Madinah

Grand Plaza Al Madina is in the heart of Madinah, within a 10-minute walk of Masjid Abu Dharr al Ghifari and Prophet's Mosque. .This hotel is 2 mi (3.2 km) from Uhud Martyrs Square and 2 mi (3.3 km) from Uhud Battle Field.

What's nearby

  • Prophet's Mosque - 8 min walk - 0.5 miles
  • The Green Dome - 8 min walk - 0.5 miles
  • Al-Baqi Cemetery - 8 min walk - 0.5 miles
  • Masjid Al Ghamamah - 13 min walk - 0.7 miles
  • Bilal Ibn Rabah Mosque - 17 min walk - 0.9 miles

Getting around

  • Madinah Station - 20 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 19 min drive

Restaurants

  • ‪Al-Marwa restaurant | مطعم المروة - ‬2 min walk
  • ‪Cafe Najd - ‬3 min walk
  • ‪Najd Cafe | مقهى نجد - ‬3 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪رسلانية - ‬3 min walk

About this property

Grand Plaza Al Madina

Grand Plaza Al Madina offers 451 air-conditioned accommodations with slippers and hair dryers. This Madinah hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 451 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers.
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
During the month of Ramadan, from February 18-March 19, 2026, guests booked in breakfast included rate plans will receive sohor (pre-dawn meal) instead of standard breakfast, according to local custom.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007910

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage

Property is also known as

Grand Plaza Al Madina Hotel
Grand Plaza Al Madina Madinah
Grand Plaza Al Madina Hotel Madinah

Grand Plaza Al Madina Reviews

Reviews

6.2
Rating 10 - Excellent. 14 out of 61 reviews
Rating 8 - Good. 12 out of 61 reviews
Rating 6 - Okay. 12 out of 61 reviews
Rating 4 - Poor. 12 out of 61 reviews
Rating 2 - Terrible. 11 out of 61 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Muhammad Mashood

Traveled with family
Disliked: Cleanliness, property conditions & facilities
the only good thing about the hotel was the closeness to the mosque, otherwise the Quality was very poor. The food was very average, the lift system was horrible, so we mostly had to use the stairs. The stairways where extremely smelly. The staff however was very nice, the check out time was adjustable and esp brother Riaz from Service on floor 2 was very helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Eldar, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff good
Stayed 1 night in Jan 2026

6/10 Okay

Muhammad

Not enough elevators
Stayed 3 nights in Jan 2026

6/10 Okay

Tahir

Traveled with family
Very good location but lifts were a nightmare You had to wait for ages and most of the time there was no room, so we decided to take the stairs on many occasions
Stayed 7 nights in Dec 2025

10/10 Excellent

Dalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Dec 2025

6/10 Okay

Faizan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yes breakfast was fresh. Staff was helpful.
Stayed 4 nights in Dec 2025

2/10 Terrible

Md Safiul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty much everything except staff
Stayed 2 nights in Nov 2025

4/10 Poor

Muhammad

Disliked: Amenities, property conditions & facilities
Staff is ok but there services are very slow. There equipment doesn't works properly
Stayed 1 night in Dec 2025

8/10 Good

Fouad Hassan, Dhahran

Stayed 3 nights in Nov 2025

8/10 Good

Giash

Traveled with family
Everything was above board.
Stayed 3 nights in Oct 2025

6/10 Okay

Bilal

Stayed 2 nights in Oct 2025

2/10 Terrible

Yousra

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs
Stayed 2 nights in Oct 2025

10/10 Excellent

Syed

Stayed 6 nights in Oct 2025

8/10 Good

Imran

Stayed 5 nights in Oct 2025

10/10 Excellent

luqman

Stayed 4 nights in Jul 2025

10/10 Excellent

Ansar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Mohammed, Ellisville

Disliked: Cleanliness, amenities, property conditions & facilities
Poor facility and services
Stayed 1 night in Jun 2025

10/10 Excellent

Abdullah

V good
Stayed 2 nights in Apr 2025

10/10 Excellent

Rehanuddin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and kids loved the buffet breakfast !!
Stayed 1 night in Apr 2025

2/10 Terrible

Muhammad

Stayed 5 nights in Apr 2025

6/10 Okay

Muhammad

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
On the reception Miss Samira and Abdullah highly recommended, the provide really great service so 5 star to them but zero star to the workers on work over there specially a room service guy Tasneem. He didn't even bother to knock at the door or clean the room not even once, no one comes at the room for cleaning, so zero star there, also the cleaning staff looks like they are always after the tips. I noticed people were paying tips, they cleaned there their rooms otherwise they didn't even come to you. The biggest bad thing about the hotel is the lift, there are 13 or 14 floors, don't think about using the lift, there is always a lot of people waiting for the lift and they have only 3 lifts, and from those 2 were for their own staff. The lifts were so conjusted, its hard to stand with the crowd.
Stayed 4 nights in Apr 2025

8/10 Good

Rehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Apr 2025

8/10 Good

Elan

Disliked: Cleanliness
Cigarette filled
Stayed 5 nights in Apr 2025

2/10 Terrible

Hani

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in. Went in elevator to go to the room, then pressed the floor number then it takes you to a different level. left right out .
Stayed 2 nights in Apr 2025

2/10 Terrible

Faisal, New York

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They cancelled without warning. Expedia needs to intervene this 4:00pm business
Stayed 1 night in Feb 2025