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Permata Inn

2.0 star property

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Photo gallery for Permata Inn

Interior
Desk, free WiFi
Interior
Interior
Interior

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Jl. Guru Patimpus no.53, Medan, 20114
  • Place, Grand City Hall
    ‪12 min walk‬
  • Place, Sun Plaza
    ‪15 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪4 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

  • 97 sq ft
  • Sleeps 3
  • 1 Twin Bunk Bed

View all photos for Superior Room

Superior Room | Desk, free WiFi

Superior Room

  • 97 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Desk, free WiFi

Premium Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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  • Free WiFi
  • Air conditioning
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About the neighborhood

Medan

With a stay at Permata Inn in Medan, you'll be within a 10-minute walk of DeliPark Mall Medan and Plaza Medan Fair. .This hotel is 0.9 mi (1.4 km) from Grand City Hall and 1.1 mi (1.8 km) from Vihara Borobudur.

What's nearby

  • Plaza Medan Fair - 10 min walk - 0.6 miles
  • Grand City Hall - 12 min walk - 0.7 miles
  • Bukit Barisan Military Museum - 14 min walk - 0.8 miles
  • Sun Plaza - 15 min walk - 0.8 miles
  • Tjong A Fie's Mansion - 4 min drive - 1.0 mile

Getting around

  • Medan Station - 19 min walk
  • Medan (KNO-Kuala Namu Intl.) - 49 min drive

Restaurants

  • ‪Macehat - ‬4 min walk
  • ‪Mie Pangsit Siantar Asin - ‬2 min walk
  • ‪RM Wen Chang - ‬3 min walk
  • ‪Kopi Kenangan - ‬3 min walk
  • ‪Rumah Makan Acek Botak - ‬3 min walk

About this property

Permata Inn

Permata Inn offers 30 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. LED televisions are featured in guestrooms.

Bathrooms include showers. This Medan hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 30 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch LED TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Permata Inn Medan
Permata Medan
Permata Inn Hotel
Permata Inn Medan
Permata Inn Hotel Medan

Permata Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably good stay

The information on the room I booked was insufficient. I had to upgrade to a room with hot water shower and thus had to pay extra (more than stated on hotel.com website). The staff were friendly and helpful (depending on whom you speak to). The location is sufficiently good being near the bus station that provides transport to the airport. However, it's a little west of the main attractions.
Stayed 3 nights in Aug 2017

6/10 Okay

Isaac

8/10 Good

Kristina

Liked: Cleanliness, property conditions & facilities

Convenient and nice budget hostel

It is budget hotel, don't expect much but it is perfect for 1 night stay before heading to Bukit Lawang. Staff is helpful with advices on public transportation to Bukit Lawang. However, not all girls at reception speak English which was a bit difficult to arrange transportation for us. Hostel offers shared taxi servise to Bukit Lawang. They charge per person, the price is reasonable. But we were group of 4 and the price we paid for 4 people was too high compared if we hired a private car.

4/10 Poor

Markus, Switzerland

Disliked: Staff & service

Didn't get what we paid for

The hotel is well situated. The rooms are ok for the price. There was one major problem: We booked and paid a room for 3 people. We only got a room for 2 persons. The reception refused to give us a bigger room or an extra bed. We had to book an extra room with a double bed and we didn't get reimbursed from the hotel or expedia. So we paid for 5 people instead of 3, which is a rip-off... So be careful when booking with expedia or when booking this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel located at middle of the town

comfortable hotel, easy to go to anywhere. Very polite staff at front desk.

4/10 Poor

M

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Incompetent reception practices and administration

Accommodation was superb and the staff helpful and friendly. However, reception staff, system administration and customer service was the worst I have experienced in the world and I just spent a week in the Jungle hence the use of this hotel. I stayed here twice and experienced absolute and fundamental inability to manage bookings. No knowledge of who was booking in, the companies they sell their rooms through and total trust of the customer even having provided printed evidence of booking. Incompetence beyond belief, not willing to contact provider hotels.com, happy for you to be left waiting 45 minutes and potentially walk away through frustration. Took everyone coming to reception an age and grief for them to acknowledge any booking. They told me to ring provider myself at £2 a minute call you can appreciate that this wasn't cost effective when room £12 night. Had to leave for flight 2am in morning but they insisted on keeping me waiting in reception until the room was checked by someone which almost cost me a lost flight why when they have your credit card details through a reputable company why should this be a problem? All other staff from were superb and I don't really blame the reception staff but everyone went through grief whilst I was waiting, and this was on both bookings either side of my trek, grief I can do without.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

Good location

The rooms in the newer shop lot (2 doors away) is more cramped. Even for 1 person it is just sufficient space.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and good for short stay.

Clean room. Close to bus station for quick stay.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Preis-Leistung stimmt, superfreundliches Personal

Sauberkeit und Komfort war entsprechend des Preises. Dusche und Toilette war sehr sauber. Klimaanlage funktioniert auch. Auf Nachfrage gab es auch frische Bettwäsche zum Einzug ins Zimmer. (Es kommt in Indonesien häufig vor, dass die Wäsche nicht nach jedem Gast gewechselt wird.) Etwas störend war die Karaoke Bar nebenan und der Krach, aber Ohrstöpsel helfen ja.ich hatte ein einfaches Zimmer mit Gemeinschafts- Dusche und WC. Das Personal war supernett, hat Ausflugstipps gegeben und auch sonst immer weiter geholfen. Die Sehenswürdigkeiten der Stadt kann man bequem mit der Motorrikscha erreichen und direkt um die Ecke ist ein Straßenlokal mit gutem nasi Goreng und Kaffee.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The staff was sooo friendly and helpful! The hotel is very central. Simple room with a/c. Perfect for a short trip to Medan.
Stayed 1 night in Aug 2017

10/10 Excellent

carlitos rbb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio muy acogedor, perfecto para hacer último o primer día de tu viaje por sumatra

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic

Simple room located close to big mall, and where the airport bus end station. Far from main sites but with local bus it's no issue. Good air con.