Grand City Hall Hotel Serviced Residences Medan

Property class: 2.5

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Photo gallery for Grand City Hall Hotel Serviced Residences Medan

Pool
View from property
View from property
Restaurant
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Jl. Balai Kota No. 1 Medan, Medan, North Sumatra, 20112
  • Place, DeliPark Mall Medan
    ‪9 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪10 min walk‬
  • Place, Sun Plaza
    ‪15 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪45 min drive‬

Room options

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Premier Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Standard Suite, 2 Bedrooms, Kitchenette

  • 2 bedrooms
  • Sleeps 3

Standard Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 2

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Similar properties

About the neighborhood

Medan

With a stay at Grand City Hall Hotel Serviced Residences Medan in Medan (Kesawan), you'll be steps from Grand City Hall and 9 minutes by foot from Murni Teguh Memorial Hospital. .This hotel is 0.5 mi (0.8 km) from DeliPark Mall Medan and 1.1 mi (1.7 km) from Medan Mall.

What's nearby

  • DeliPark Mall Medan - 9 min walk - 0.5 miles
  • Tjong A Fie's Mansion - 10 min walk - 0.6 miles
  • Bukit Barisan Military Museum - 14 min walk - 0.8 miles
  • Sun Plaza - 15 min walk - 0.9 miles
  • Medan Mall - 17 min walk - 0.9 miles

Getting around

  • Medan Station - 5 min walk
  • Medan (KNO-Kuala Namu Intl.) - 47 min drive

Restaurants

  • ‪Taipan Restaurant - ‬5 min walk
  • ‪Kimukatsu - ‬9 min walk
  • ‪Rumah Makan Sederhana - ‬8 min walk
  • ‪Tip Top - ‬9 min walk
  • ‪Pizza Hut - ‬11 min walk

About this property

Grand City Hall Hotel Serviced Residences Medan

Grand City Hall Hotel Serviced Residences Medan offers 205 accommodations.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 205 guestrooms.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a sauna. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.
Grand City Hall Hotel Serviced Residences Medan has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Aston City
Aston City Hall
Aston City Hotel
Grand Aston City Hall
Grand Aston City Hall Hotel
Grand Aston City Hall Hotel Medan
Grand Aston City Hall Medan
Grand Aston City Hall Hotel And Serviced Residences
Grand Aston City Hall Hotel Serviced Residences Medan
Grand Aston City Hall Hotel Serviced Residences
Grand Aston City Hall Serviced Residences Medan
Grand Aston City Hall Serviced Residences
Grand Aston City Hall Hotel Serviced Residences
Grand City Hall Hotel Serviced Residences Medan Hotel
Grand City Hall Hotel Serviced Residences Medan Medan
Grand City Hall Hotel Serviced Residences Medan Hotel Medan

Grand City Hall Hotel Serviced Residences Medan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Staff are lovely. Very central location. However navigating to the outside of the hotel is challenging with many cars. No proper passenger walkway Quite a culture shock when it comes to crossing the roads in Medan city.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service
Facilities: Typical; Value: Over-priced; Service: Amateur, Poor restaurant can't do ; Cleanliness: Just ok shower not workin; The whole place is not run well and air cond cannot be turned off
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, heartfelt service

Good hotel and location for this city. Excellent service, staff, and security. Located in old city hall, still undergoing some renovations but overall excelllent service and amenities. Staff go out of their way for you.
Verified review

10/10 Excellent

dimas putra

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Chikako

Stayed 2 nights in Sep 2025