Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Deluxe Room, 2 Twin Beds, Smoking
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Business Room, 2 Twin Beds, Smoking
Room with view
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Business Room, 1 King Bed, Smoking
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 Bedroom
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 Bedroom, Smoking
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, Smoking
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel with full-service spa and 24-hour fitness center

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

A stay at Four Points by Sheraton Medan places you in the heart of Medan, within a 5-minute drive of Rahmat International Wildlife Museum & Gallery and Plaza Medan Fair. This upscale hotel is 2.5 mi (4 km) from Sri Mariamman Temple and 2.6 mi (4.2 km) from Grand City Hall.

Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and minibars. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at The Eatery, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Four Points by Sheraton Medan features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Medan hotel also offers a children's pool, spa services, and barbecue grills. Onsite self parking is complimentary.

Four Points by Sheraton Medan is a smoke-free property.

  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Conference space
  • Business center
  • Grocery/convenience store
  • Vegan menu options available
  • Meeting rooms
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Water-efficient showers only
  • Safe-deposit box at front desk
  • Spa services on site
  • Free reception
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 1
  • Concierge services
  • Conference center
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Total number of rooms - 220
  • Television in common areas
  • 24-hour fitness facilities
  • Wedding services
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Four Points by Sheraton Medan offers 220 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LED televisions come with cable channels. Housekeeping is offered daily and change of bedsheets can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Soundproofed rooms
  • Free bottled water
  • Access via exterior corridors
  • Shower only
  • Cable TV service
  • Free WiFi
  • TV size: 32
  • Cribs/infant beds (surcharge)
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Recycling
  • Closed captioned TV
  • Raised toilet seat
  • Visual fire alarm
  • Lever door handles
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

A complimentary manager's reception is offered each day.

The Eatery - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

The Onyx - Onsite lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Thai massage
  • Reflexology
  • Sports massage
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 17

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cribs (infant beds) are available for IDR 350000.0 per stay.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Comprehensive food waste policy

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Comprehensive recycling policy

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Debit cards

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Crib (infant bed) fee: IDR 350000.0 per stay
  • Rollaway bed fee: IDR 350000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Serela Hotel Medan
  • Hotel Serela
  • Serela
  • Serela Hotel
  • Four Points Sheraton Medan Hotel
  • Four Points Sheraton Medan
  • Four Points by Sheraton Medan Hotel
  • Four Points by Sheraton Medan Medan
  • Four Points by Sheraton Medan Hotel Medan

We should mention

No pets and no service animals are allowed at this property.

Sorry, we seem to have had an issue loading our review content. Try again?