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3.5 of 5 guest rating
Room type Options Nightly price Book
Classic Room, 3 Twin Beds (City)
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Classic Room (Quad bed, Kaaba)
2 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Premier Room, 1 King Bed (Kaaba)
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Classic Room, 3 Twin Beds (Haram)
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room (Quad bed, City)
1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Suite (City)
1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Classic King Room Kaaba partial view
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Classic Room (Quad bed, Haram)
2 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Suite (Kaaba)
1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Suite (Haram)
1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Twin Beds (City)
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Classic Room, 3 Twin Beds (Kaaba)
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Twin Beds (Kaaba)
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Classic King Room Haram Partial view
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Twin Beds (Haram)
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Makkah hotel in Al Hajlah with business center

Popular property highlights

Free WiFi
Business center
Laundry facilities
Smoke-free property
24-hour front desk

A stay at Swissôtel Makkah places you in the heart of Makkah, within a 10-minute walk of Great Mosque of Makkah and Kaaba. This luxury hotel is 0.4 mi (0.6 km) from Abraj Al-Bait Towers and 1.1 mi (1.8 km) from Well of Zamzam.

Make yourself at home in one of the 1487 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include gift shops/newsstands, a hair salon, and a television in a common area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Swissôtel Makkah is a smoke-free property.

  • Express check-in
  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Number of meeting rooms - 1
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 1487
  • No accessible shuttle
  • Number of floors - 43
  • No accessible airport shuttle
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Shopping mall on site
  • Number of bars/lounges - 1
  • Tours/ticket assistance
  • Year Built - 2011
  • Free WiFi
  • Vegetable garden
  • Smoke-free property
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Television in common areas
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Arabic
  • Hindi

Parking

Self parking (surcharge)

Room Amenities

Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Refrigerator
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Slippers
  • HDTV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Swissôtel Makkah has a restaurant on site.

Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.

Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 16

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 280.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Grey water recycling system

Noise-free rooms not guaranteed

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 280.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Makkah Swissotel
  • Swissotel Makkah
  • Swissotel Makkah Hotel
  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Mecca
  • Swissotel Makkah
  • Swissôtel Makkah Hotel
  • Swissôtel Makkah Makkah
  • Swissôtel Makkah Hotel Makkah

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Couples wishing to share a room must provide proof of marriage.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Alcohol is not served or permitted at this property.

Contactless check-out is available.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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