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Tilal Jabal Alkabah

Property class: 5 and above

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Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
7569 Jabal Al Kaabah, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪10 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

Deluxe Room (King)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, City View (King)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Panoramic Suite, City View (Tiara King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, City View (Quad)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Panoramic Suite, 1 Bedroom, City View (King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room (Grand)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

Deluxe Twin Room, 1 Twin Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Family Room, City View

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

Lobby
Hilton Hotel & Convention Jabal Omar Makkah
Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
$113 nightly
The price is $137
May 3 - May 4
Total with taxes and fees
Hilton Hotel & Convention Jabal Omar Makkah

About the neighborhood

Makkah

With a stay at Tilal Jabal Alkabah in Makkah (Makkah City Center), you'll be within a 15-minute walk of Great Mosque of Makkah and Well of Zamzam. .This luxury hotel is 2 mi (3.1 km) from The Clock Towers and 4.1 mi (6.5 km) from Kaaba.

What's nearby

  • Great Mosque of Makkah - 5 min walk - 0.3 miles
  • King Fahad Gate - 8 min walk - 0.5 miles
  • The Clock Towers - 10 min walk - 0.6 miles
  • Kaaba - 11 min walk - 0.6 miles
  • Well of Zamzam - 13 min walk - 0.7 miles

Getting around

  • Makkah Station - 10 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Archi - ‬10 min walk
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬9 min walk
  • ‪Namq Cafe | نمق كافيه - ‬5 min drive
  • ‪الملتقى لاونج - ‬18 min walk
  • ‪Al Baik Jabal Omar - ‬10 min walk

About this property

Tilal Jabal Alkabah

Tilal Jabal Alkabah offers 251 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 251 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Midan or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Midan - Onsite fine-dining restaurant.
Shalimar - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 250 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 75 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Midan
  • Shalimar

Things to do

  • Free children's club
  • Playground

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000423

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah
Tilal Jabal Alkabah Hotel
Tilal Jabal Alkabah Makkah
Tilal Jabal Alkabah Hotel Makkah
Tilal Jabal AlKabah Former Shaza Makkah

Tilal Jabal Alkabah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 263 reviews
Rating 8 - Good. 58 out of 263 reviews
Rating 6 - Okay. 23 out of 263 reviews
Rating 4 - Poor. 9 out of 263 reviews
Rating 2 - Terrible. 8 out of 263 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Farouq

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean fast services the check-in process is a lil strange
Stayed 1 night in Jan 2026

10/10 Excellent

Zainab

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a great stay and perfect for families. Located within a 5-minute walk from King Fahd gate. The hotel is modern, clean and the staff provided a great service. The service at breakfast was fantastic - the chef who made pancakes and omelettes was engaging and friendly. The cleaners, Aashiq and Ismail, were exceptional, friendly and very helpful. I agree with other guests that the rooms were a little tight, but they had all the amenities and were very clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Syed A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hospitality, Very pleasant and persevering team members in every sphere. Every staff was exceptional. From welcome Front Office to Food & Beverages. House Keeping only set up an example of great show of cleanliness. But also displayed a high level of honesty. Inadvertently, I had left $300 and SAR 500 in the room. On return I found it exactly untouched. Houseboy Tapan we called and left a gift for him. Congratulations Hotel Tilal Jabal Alkabah you are the best. We will come back 💐
Stayed 4 nights in Dec 2025

10/10 Excellent

Sulaiman, Fountain Valley

Stayed 2 nights in Jan 2026

10/10 Excellent

Amira

Stayed 6 nights in Dec 2025

10/10 Excellent

Motya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent this property is amazing. Short walk to the Haram the staff are really polite Service is excellent Parking was Eazy I recommended it
Stayed 1 night in Dec 2025

10/10 Excellent

shahbaz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service and response was a high standard. Highly rated.
Stayed 3 nights in Dec 2025

4/10 Poor

Nadeem

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff kept me waiting for long despite getting confirmation email from platform. I realised thst he did nt have the delux room and kept me waiting for 30 plus minute and at the end gave me upgrade.
Stayed 1 night in Dec 2025

10/10 Excellent

Ahsa Nabil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

T

Liked: Cleanliness, amenities, property conditions & facilities
The staff were really nice and our room was clean. Good location as well. Only thing is we didn’t get room service throughout our stay and had to call for toilet tissue and bin change, however they sent someone within 5 minutes. Overall, we were happy!
Stayed 6 nights in Nov 2025

4/10 Poor

Imran

Traveled with family
Disliked: Amenities, property conditions & facilities
It started with the check in when the front desk staff did not accommodate our request to have our family on one floor even though we were all on the same booking. We asked multiple times and they didn’t care. Secondly the rooms and bathrooms were very very small and not as clean as expected from a 5 star hotel. Furthermore, the WiFi was very poor. Barely worked when neeeed. Lastly, even though the haram was 7 min walk. It’s important to let the guest know that there is a steep decline and incline while walking to it. Made it very difficult to walk there. Not ideal as this is marketed as a close to haram hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

Fadumo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very professional. Little mixed up with my laggege..the phone at the room was not working even the they fixed ..but the food was the worst..it was very over priced the quality of the food wasn't match
Stayed 3 nights in Nov 2025

10/10 Excellent

Fatoumata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

10/10 Excellent

Ahmad Abdul

Stayed 5 nights in Aug 2025

10/10 Excellent

Abdumalik, Washington

All perfect!
Stayed 2 nights in Nov 2025

6/10 Okay

Fatema

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Stayed 2 nights in Oct 2025

2/10 Terrible

Abid

Disliked: Staff & service, property conditions & facilities, room comfort
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and good breakfast and good service
Stayed 4 nights in Oct 2025

10/10 Excellent

Obaid, Birmingham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Aws

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel, Good location
Stayed 3 nights in Apr 2025

10/10 Excellent

SAQIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

akbar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good value for money hotel

What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
Stayed 3 nights in Apr 2025

8/10 Good

Md Saiful

Stayed 1 night in Apr 2025

10/10 Excellent

Faiza

Traveled with family

Exeptional

Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it 👍
Stayed 2 nights in Feb 2025