Novotel Makkah Thakher City

4.0 star property

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Photo gallery for Novotel Makkah Thakher City

Lobby sitting area
Exterior
Restaurant
Executive Room, 1 King Bed | City view
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$55
$45 nightly
$55 total
Total with taxes and fees
Feb 3 - Feb 4

Explore the area

View in a map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Place, Al Malaa Cemetery
    ‪2 min drive‬
  • Place, Masjid Al-Jinn
    ‪2 min drive‬
  • Place, Kaaba
    ‪4 min drive‬

Room options

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

Executive Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Junior Suite, 1 King Bed

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • 646 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • City view

Family Twin Room, Multiple Beds

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • City view

Superior Room, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • City view

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Superior Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • City view

Similar properties

About the neighborhood

Makkah

With a stay at Novotel Makkah Thakher City in Makkah (Rie Adhakhir), you'll be within a 10-minute drive of Great Mosque of Makkah and Kaaba. .This hotel is 3.9 mi (6.3 km) from The Clock Towers and 4 mi (6.4 km) from King Fahad Gate.

What's nearby

  • Al Malaa Cemetery - 2 min drive - 1.2 miles
  • Masjid Al-Jinn - 2 min drive - 1.2 miles
  • Great Mosque of Makkah - 2 min drive - 1.6 miles
  • Kaaba - 4 min drive - 3.0 miles
  • The Clock Towers - 4 min drive - 3.2 miles

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪مطعم آريانا للرز البخاري - ‬4 min drive
  • ‪موكاتشينو - ‬17 min walk
  • ‪كفتريا حماده - ‬3 min drive
  • ‪كفتيريا حمادة - ‬4 min drive
  • ‪مطبق بن شرف - ‬3 min drive

About this property

Novotel Makkah Thakher City

Hotel with 3 restaurants, near Great Mosque of Makkah
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 1461 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 812 reviews
Rating 8 - Good. 135 out of 812 reviews
Rating 6 - Okay. 56 out of 812 reviews
Rating 4 - Poor. 26 out of 812 reviews
Rating 2 - Terrible. 45 out of 812 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Nazir, Mississauga

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
Stayed 4 nights in Oct 2025

10/10 Excellent

Shumail

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
Stayed 1 night in Oct 2025

10/10 Excellent

Aziz, Rosenberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were great, loved the complimentary shuttle
Stayed 2 nights in Oct 2025

10/10 Excellent

azza abdelsamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel will recommend it to anyone
Stayed 3 nights in Oct 2025

6/10 Okay

Zahra

Liked: Cleanliness
Stayed 5 nights in Oct 2025

8/10 Good

Salma

Stayed 2 nights in Oct 2025

10/10 Excellent

Jaafar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and well looked after. The staff are very polite and helpful at all times. Very nice place to stay coupled with free half hourly shuttle to Masjid Haram
Stayed 2 nights in Oct 2025

6/10 Okay

Waqar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to reach by taxi or Uber
Stayed 8 nights in Oct 2025

10/10 Excellent

Bader

Stayed 1 night in Oct 2025

10/10 Excellent

xhevat

Stayed 1 night in Oct 2025

10/10 Excellent

Babar Hameed Khan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean rooms. Shuttle service to haram every 30mins. All facilities available in the room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Badawy

Stayed 1 night in Oct 2025

10/10 Excellent

Oumar S

Stayed 5 nights in Oct 2025

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

ammar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Novotel Makkah . Its the best hotel and had best experience to stay at Novotel . Staff was so nice and Amazing service .
Stayed 2 nights in Oct 2025

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 6 nights in Oct 2025

10/10 Excellent

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing in every thing thank you so much
Stayed 5 nights in Oct 2025

10/10 Excellent

Ibrahim

Stayed 1 night in Oct 2025

10/10 Excellent

Mahmud

Stayed 5 nights in Sep 2025

10/10 Excellent

Halima Mohamed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
Stayed 1 night in Oct 2025

10/10 Excellent

Abdul Qadeer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and area, friendly staff, excellent breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Fahd

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

faisal

Stayed 3 nights in Oct 2025