Jabal Omar Marriott Hotel, Makkah

Property class: 5 and above

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Exterior
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
$148
$123 nightly
$148 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
3414 Umm Al Qura, Jarwal, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪10 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Executive Room, 1 Bedroom, Smoking (View)

  • City view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 Bedroom, Smoking (View)

  • City view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Multiple Beds, Smoking, City View

7.6 out of 10
Good
(8 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Deluxe Room, 3 Twin Beds, Smoking (View)

  • City view
  • 366 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room, 3 Twin Beds, Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room, Multiple Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Presidential Suite, 1 Bedroom, Non Smoking

  • City view
  • 1035 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Makkah

A stay at Jabal Omar Marriott Hotel, Makkah places you in the heart of Makkah, within a 15-minute walk of Great Mosque of Makkah and The Clock Towers. .This luxury hotel is 3.8 mi (6.2 km) from Kaaba and 0.3 mi (0.4 km) from As-Haabee Exhibition.

What's nearby

  • Great Mosque of Makkah - 5 min walk - 0.3 miles
  • Souk Al-Khalil - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles
  • The Clock Towers - 10 min walk - 0.6 miles
  • Kaaba - 11 min walk - 0.6 miles

Getting around

  • Makkah Station - 13 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪Archi - ‬9 min walk
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬10 min walk
  • ‪Namq Cafe | نمق كافيه - ‬5 min walk
  • ‪الملتقى لاونج - ‬1 min walk
  • ‪Al Baik Jabal Omar - ‬9 min walk

About this property

Jabal Omar Marriott Hotel, Makkah

Jabal Omar Marriott Hotel, Makkah offers 426 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and complimentary toiletries.

This Makkah hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

Make yourself at home in one of the 426 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a hair salon, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 500 meters.
Enjoy international cuisine at Spice Market, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Spice Market - This restaurant specializes in international cuisine and serves lunch only.
Olive Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free area shuttle up to 500 m
  • Self parking on site (SAR 185 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 100 for adults and SAR 50 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Olive Restaurant
  • Spice Market

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 for adults and SAR 50 for children
  • Self parking fee: SAR 185 per night
  • Rollaway bed fee: SAR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007441

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Marriott Hotel Mecca
Makkah Marriott Hotel Jabal Omar Mecca
Makkah Marriott Mecca
Makkah Marriott
Makkah Marriott Jabal Omar Mecca
Makkah Marriott Jabal Omar
Jabal Omar Marriott Hotel Makkah
Jabal Omar Marriott Hotel, Makkah Hotel
Jabal Omar Marriott Hotel, Makkah Makkah
Jabal Omar Marriott Hotel, Makkah Hotel Makkah

Jabal Omar Marriott Hotel, Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 290 out of 469 reviews
Rating 8 - Good. 100 out of 469 reviews
Rating 6 - Okay. 36 out of 469 reviews
Rating 4 - Poor. 16 out of 469 reviews
Rating 2 - Terrible. 27 out of 469 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mao

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic experience at this hotel. The location is unbeatable—just a short, easy walk to the Holy Mosque, which made attending every prayer so convenient. What really set them apart was the free cart service. Even though the walk is short, having the cart available to zip you back and forth is a lifesaver, especially after a long day of Umrah or for elderly family members. Clean rooms, helpful staff, and top-tier service. I will definitely stay here again!
Stayed 5 nights in Jan 2026

10/10 Excellent

Muazzam

Stayed 1 night in Jan 2026

10/10 Excellent

Rana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle was super quick and came super often, staff was super nice, room was nice and roomy
Stayed 3 nights in Jan 2026

10/10 Excellent

khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and amazing location
Stayed 2 nights in Jan 2026

6/10 Okay

Shahrukh

Stayed 7 nights in Jan 2026

2/10 Terrible

Masood, princeton

Traveled with family
Liked: Amenities, property conditions & facilities
Yes. Very poor cleaning service.
Stayed 7 nights in Dec 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Great location and facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 7 nights in Dec 2025

2/10 Terrible

Hussein

Traveled with family
Liked: Cleanliness, staff & service, amenities
They refused to check me in until 7pm because someone was still occupying the room.
Stayed 4 nights in Dec 2025

8/10 Good

Syed Aamir, Ashburn

Liked: Cleanliness, amenities, property conditions & facilities
Service abd courteousy needs improvement
Stayed 4 nights in Nov 2025

6/10 Okay

Bashar

Liked: Cleanliness, property conditions & facilities
Incorrect information about check in and check out, its says check in at 6:00 PM and check out at 2:00 PM which is not true, I was called and asked to leave the room at noon which is fine if I was given headsup, due to the short notice this was really challenging and the staff refused to give extra time which made the entire experience frustrating
Stayed 1 night in Dec 2025

10/10 Excellent

Abdulkarim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff in the restaurant was great
Stayed 1 night in Dec 2025

10/10 Excellent

Moshfiq

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Nov 2025

10/10 Excellent

Zaahid

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2025

6/10 Okay

Abdulla

Liked: Staff & service, property conditions & facilities, room comfort
My booking clearly stated check-out time as 2 pm but hotel insisted check-out is 12 noon despite me sharing the reservation details.
Stayed 3 nights in Nov 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean hotel and close to Haram
Stayed 4 nights in Nov 2025

8/10 Good

Marah

Stayed 5 nights in Nov 2025

10/10 Excellent

SAFINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, helpful and friendly staff. Good variety of breakfast. The shuttle service provided by the hotel to the Haram is 10/10. Will definitely be recommending this hotel to my family and friends.
Stayed 5 nights in Nov 2025

10/10 Excellent

Farida

The room was very
Stayed 3 nights in Nov 2025

10/10 Excellent

Muhammad

Stayed 4 nights in Nov 2025

10/10 Excellent

Muhammad Waqqas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with a view Friendly staff Excellent food
Stayed 3 nights in Nov 2025

10/10 Excellent

Al Amin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Shukri, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025