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Makkah Clock Royal Tower, A Fairmont Hotel

5.0 star property

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Photo gallery for Makkah Clock Royal Tower, A Fairmont Hotel

Grand Suite, 1 King Bed with Sofa bed (Kaaba) | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Property video
Interior detail
Fitness facility
Grand Suite, 1 King Bed with Sofa bed (Kaaba) | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Free WiFi
  • Housekeeping
$347
$288 nightly
$347 total
Total with taxes and fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 2 Bedrooms (Kaaba)

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Haram)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds (Haram)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Fairmont Gold, Twin Room, 2 Twin Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Twin Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Fairmont, Room, 1 King Bed, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Room, 1 King Bed, City View

8.4 out of 10
Very good
(24 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Triple Room, 3 Twin Beds, City View

Triple Room, 3 Twin Beds, City View | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Triple Room, 3 Twin Beds, City View

8.4 out of 10
Very good
(34 reviews)
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Fairmont, Twin Room, 2 Twin Beds, City View

Fairmont, Twin Room, 2 Twin Beds, City View | Reception

Fairmont, Twin Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Fairmont, Twin Room, Accessible, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Twin Room, Accessible, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Fairmont Gold, Junior Suite, City View

Fairmont Gold, Junior Suite, City View | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, 1 King Bed (Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential suite Kaaba View

Presidential suite Kaaba View | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Presidential suite Kaaba View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Residential Suite Quad Haram Multiple Beds

Residential Suite Quad Haram Multiple Beds | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Quad Haram Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 1 King Bed (Residential - Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 King Bed (Residential - Kaaba)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, City View (Residential)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Twin Beds, City View (Residential)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds (Residential - Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Twin Beds (Residential - Haram)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds (Residential - Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Twin Beds (Residential - Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Signature Twin Room, 2 Twin Beds (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Twin Room, 2 Twin Beds (Kaaba)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds (Haram)

Studio, 2 Twin Beds (Haram) | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Twin Beds (Haram)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Twin Beds (Kaaba)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Twin Beds, City View

7.2 out of 10
Good
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 2 Bedrooms Haram View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Fairmont Gold, Junior Suite, Kaaba View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Kaaba View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Signature Suite, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Fairmont Gold, Signature Suite, Kaaba View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Fairmont Gold, Twin Room, 2 Twin Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Fairmont Gold, Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Residential Suite Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Haram

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite, Multiple Beds

Royal Suite, Multiple Beds | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Royal Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duplex, 2 Bedrooms (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Duplex, 2 Bedrooms (Haram)

  • Sleeps 6
  • 1 Double Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Grand Suite, 1 King Bed with Sofa bed (Kaaba)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Duplex (Suite Twin Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Duplex (Suite Twin Kaaba)

  • Sleeps 4
  • 2 King Beds

Similar properties

Junior Suite (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Swissôtel Makkah
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,002 reviews
$266 nightly
The price is $321
Jan 12 - Jan 13, 2026
Total with taxes and fees
Swissôtel Makkah

About the neighborhood

Makkah

With a stay at Makkah Clock Royal Tower, A Fairmont Hotel, you'll be centrally located in Makkah, within a 10-minute walk of Great Mosque of Makkah and The Clock Towers. .This family-friendly hotel is 1.8 mi (2.9 km) from King Fahad Gate and 5.5 mi (8.8 km) from Faqih Mosque.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • The Clock Towers - 3 min walk - 0.2 miles
  • King Fahad Gate - 5 min walk - 0.3 miles
  • Kaaba - 6 min walk - 0.4 miles
  • Well of Zamzam - 8 min walk - 0.4 miles

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 79 min drive

Restaurants

  • ‪Brew92 - ‬3 min walk
  • ‪Swiss Express - ‬8 min walk
  • ‪Almsharf Lounge - ‬8 min walk
  • ‪Mado مادو - ‬3 min walk
  • ‪Al Khaırat Restaurant - ‬1 min drive

About this property

Makkah Clock Royal Tower, A Fairmont Hotel

Luxury hotel with 10 restaurants connected to a shopping center in Makkah
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 1650 individually decorated guestrooms, featuring minibars and LCD televisions. Your room comes with a Select Comfort bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Atyaf, one of the hotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Makkah? This hotel has 23379 square feet (2172 square meters) of space consisting of a conference center and 10 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Atyaf - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Aja - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open select days.
The Grill - This steakhouse serves breakfast, lunch, and dinner. Open select days.
Mazaq - This café serves breakfast, lunch, dinner, and light fare. Open daily.
Al Dar - This bistro specializes in Middle Eastern cuisine. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aja
  • Al Dar
  • Atyaf
  • Mazaq
  • The Grill

Things to do

  • Art gallery
  • Designer stores
  • Free children's club
  • Health club
  • Library
  • Shopping mall

Family friendly

  • Children's games
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (23,379 square feet of space)

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 60 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 140 for adults and SAR 70 for children
  • Fee for in-room wireless internet: SAR 0 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007336

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 680 out of 1002 reviews
Rating 8 - Good. 144 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ahmed

Stayed 1 night in Aug 2025

6/10 Okay

Hibba

Traveled with family
Disliked: Staff & service
I looked at the name and thought everything would be great and when we got there had a shower the water leaked in to the toilet area so called the reception up and explained what had happened they came looked at the situation and couldn’t fix it so changed the rooms for us (we had connecting rooms) Anyways moved us to another room and we had same problem , told the staff but nothing was done so which really made my family really upset since every time someone went to shower water came through to the toilet area which really unhygienic but nothing was done for us to fully fixed the problem. The location was great and so was dining and shopping
Stayed 8 nights in Aug 2025

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كل شي كان رائع وراقي ماعدا هناك رائحة مجاري في دورة المياة
Stayed 2 nights in Sep 2025

10/10 Excellent

jaweria

Stayed 5 nights in Aug 2025

10/10 Excellent

Basem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Amazing Hotel. The Fairmont in the Clock Tower is hands down the best 5-star hotel around the Haram. It’s incredibly clean, modern, and luxurious. From the moment we arrived, the service was exceptional. The Breakfast is one of the I have ever had in a hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Bilal

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They didn’t give me the room I booked
Stayed 1 night in Aug 2025

8/10 Good

Ahmedul Kabir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was good and we appreciate the hospitality. However, we would like to suggest a few improvements specifically related to the dining experience: 1. Private Dining Arrangements: It would be beneficial to have separate dining spaces for families who prefer privacy, especially for women who observe modesty and choose not to reveal their faces in front of non-mahram individuals. 2. Sunnah-Inspired Dining Options: Incorporating options for floor seating, in line with the Sunnah of our beloved Prophet (peace be upon him), would not only be spiritually fulfilling for many guests but could also enhance your appeal to a wider audience seeking a more traditional experience. 3. Hand-Slaughtered Meat Options: Offering hand-slaughtered (zabiha) meat would be highly appreciated by guests who follow this dietary requirement. This addition could increase trust and attract more guests who prioritize this aspect in their meals. Thank you again for the overall positive experience. We hope these suggestions are taken into consideration to further improve your services.
Stayed 1 night in Aug 2025

10/10 Excellent

Yacoub

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel best staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Ahmed Amer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

shifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was amazing really accommodates to every need
Stayed 3 nights in Aug 2025

6/10 Okay

Eman

Liked: Amenities
The room was not ready, the services are very slow
Stayed 1 night in Aug 2025

4/10 Poor

Muhammad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Entire hotel has dampness. Everything get feel like moist. You name it. Even currency and clothes with in backpack get moist. We got sick.
Stayed 3 nights in Aug 2025

6/10 Okay

Sarmad

Traveled with family
Liked: Room comfort

Not that stay we had imagined

Stayed for a couple days with my wife and three kids. We stayed in a triple room. Overall the hotel looks very fancy. They serve dates and coffee several times a day. Breakfast was very average, not upto standards of a fairmont. Room service was subpar, not sure why 2 out of the 4 nights our rooms were not cleaned. Also the amenities were not always replenished such as toothbrushes, slippers, and obviously the water when they didn't show up. The business center was poor, no space if you had your own laptop. I had a conference call and requested a better space (there is a two tier system, the fairmont gold has a better one I suppose) but that was denied to me.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chaudry

Liked: Cleanliness, property conditions & facilities
Make
Stayed 3 nights in Aug 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel , quiet Room , great service Fast checkin process..great staff Thanks all…
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherif, rIYADH

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Altamash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge hotel but to much walking
Stayed 2 nights in Aug 2025

10/10 Excellent

Bilaal

Stayed 4 nights in Aug 2025

10/10 Excellent

Malak, Arlington

Stayed 1 night in Aug 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mulikat

Stayed 5 nights in Aug 2025

10/10 Excellent

Saleem

Traveled with family
Liked: Cleanliness, amenities
It’s pretty clean and so help full stuff
Stayed 1 night in Aug 2025

10/10 Excellent

Saud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Makkah Royal Clock Tower Fairmont was wonderful. The location was perfect, safe, convenient, and just steps away from the Haram. The view from our room was breathtaking, and we truly enjoyed it every day. The hotel sits above a quiet shopping center, which made it easy to find anything we needed without the crowds. The room was comfortable, the bed was clean and cozy, and everything felt well-maintained. The staff made us feel welcome, and the overall atmosphere was peaceful. We all enjoyed our time here and would gladly stay again. Highly recommended for anyone visiting Makkah!
Stayed 2 nights in Aug 2025

10/10 Excellent

Amira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service also got a upgrade happy with everything
Stayed 4 nights in Apr 2025

10/10 Excellent

ADAM

Traveled with family and small children, Business traveler
Liked: Amenities
❤️
Stayed 1 night in Jul 2025