With a stay at Al Tawfiq Plaza Hotel in Makkah (Makkah City Center), you'll be within a 15-minute walk of Great Mosque of Makkah and Well of Zamzam. .This hotel is 2.5 mi (4 km) from Safa and Marwah and 2.5 mi (4 km) from Kaaba.
What's nearby
Great Mosque of Makkah - 10 min walk - 0.6 miles
Kaaba - 15 min walk - 0.8 miles
The Clock Towers - 15 min walk - 0.8 miles
Well of Zamzam - 15 min walk - 0.8 miles
King Fahad Gate - 16 min walk - 0.9 miles
Getting around
Makkah Station - 16 min drive
King Abdulaziz Intl. Airport (JED) - 76 min drive
Restaurants
D'Saji Cafe, Makkah - 9 min walk
ركن القهوة - 11 min walk
AL-DIWAN الديوان - 13 min walk
رَوْنه | RAWNAH - 11 min walk
مطعم عالمية (World Restaurant) - 11 min walk
About this property
Al Tawfiq Plaza Hotel
Al Tawfiq Plaza Hotel offers 128 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Make yourself at home in one of the 128 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's 24-hour room service.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.
Late night fare is available from 24-hour room service.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Handrails in stairways
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
24-hour room service
Cleaning supplies
Electric kettle
More
Air conditioning
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 2 PM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 300294661900003
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007757
We should mention
Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Al Tawfiq Plaza Hotel Mecca
Al Tawfiq Plaza Hotel
Al Tawfiq Plaza Mecca
Al Tawfiq Plaza
Al Tawfiq Plaza Hotel Makkah/Mecca
Al Tawfiq Plaza Hotel Hotel
Al Tawfiq Plaza Hotel Makkah
Al Tawfiq Plaza Hotel Hotel Makkah
Al Tawfiq Plaza Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 20 out of 91 reviews
10 - Excellent
20
Rating 8 - Good. 14 out of 91 reviews
8 - Good
14
Rating 6 - Okay. 16 out of 91 reviews
6 - Okay
16
Rating 4 - Poor. 12 out of 91 reviews
4 - Poor
12
Rating 2 - Terrible. 29 out of 91 reviews
2 - Terrible
29
5.4/10
Cleanliness
6.2/10
Staff & service
4.0/10
Amenities
5.2/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
Abdi
Sep 21, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the location but it was still around 15 minutes of walk.
The room was disgusting,the furniture so old and broken. The bathroom is disgusting old and broken. There is cockroaches everywhere the hall place is disgusting
Sofiane
Stayed 5 nights in Nov 2025
Verified
8/10 Good
Iman
Aug 28, 2024
Liked: Cleanliness, staff & service
Friendly Staff and convenient location. The room was a bit tiny and the furniture was very old. There is bad smell that ocationally comes from the bathroom
Overall not too bad
The hotel conditions is terrible. Rooms very tight. Didn’t find my reservation with desired beds and i had to change the room after one day. first room was smelly. Staff tried to help but the hotel has nothing but good location
Fridge not working. Ac remote was not there. Temperature was set at 18 Degree Celcius at all time. No housekeeping at night time. Bathroom Door does not lock properly. My 2 yr old son got hurt with the bathroom door. He almost lost his tip of right hand pinky.
Very comfortable rooms, no hygiene issue, compliments water bottles, friendly staff especially Bangladeshi maintenance guy I can’t remember his name was very cooperative. He managed to check me in early and really looked after me. Property is 10 minutes away, long walk but good thing it’s straight not through hill or slope. Good thing, all 10 minutes walk is full of shops.
Very smelly rooms, dirty, garbage overflows. The tap was broken and there was no water in the shower! Cockroaches around, insects of some kind. Air conditioners are extremely noisy and beds and linens are not the best.
It was about 1KM from haram. Going down there was easy because it’s all down hill but coming back up to the hotel was little hike. I hired taxi every time we came back to the hotel and taxi charge us 20-30 riyals depending on the time. It was dirty dirty. Bathroom stink. No room service for entire 6 days.
As soon as I entered my room, I noticed it hadn’t been cleaned, and there were flies inside. The sink had no proper drainage, so water just spilled onto the floor and into the shower drain. This is the worst hotel I’ve ever stayed in, and I strongly advise against staying here.
I had a worse experience at this hotel. It stinks hotel’s dirty. Check in was awful they couldn’t find my booking and tried to charge me more. It took me half hour to check in. Receptionist can’t speak English. Nobody come to clean your room.