Al Tawfiq Plaza Hotel

1.0 star property

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Photo gallery for Al Tawfiq Plaza Hotel

Reception
Meeting facility
Reception
Hallway
Reception

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
King Abdul Aziz road, Ajyad Al Sud, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪10 min walk‬
  • Place, Kaaba
    ‪15 min walk‬
  • Place, The Clock Towers
    ‪15 min walk‬

Room options

Triple Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Quadruple Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room, 1 Bedroom

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds
  • Free WiFi

Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

About the neighborhood

Makkah

With a stay at Al Tawfiq Plaza Hotel in Makkah (Makkah City Center), you'll be within a 15-minute walk of Great Mosque of Makkah and Well of Zamzam. .This hotel is 2.5 mi (4 km) from Safa and Marwah and 2.5 mi (4 km) from Kaaba.

What's nearby

  • Great Mosque of Makkah - 10 min walk - 0.6 miles
  • Kaaba - 15 min walk - 0.8 miles
  • The Clock Towers - 15 min walk - 0.8 miles
  • Well of Zamzam - 15 min walk - 0.8 miles
  • King Fahad Gate - 16 min walk - 0.9 miles

Getting around

  • Makkah Station - 16 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪D'Saji Cafe, Makkah - ‬9 min walk
  • ‪ركن القهوة - ‬11 min walk
  • ‪AL-DIWAN الديوان - ‬13 min walk
  • ‪رَوْنه | RAWNAH - ‬11 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬11 min walk

About this property

Al Tawfiq Plaza Hotel

Al Tawfiq Plaza Hotel offers 128 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 128 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's 24-hour room service.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Electric kettle

More

  • Air conditioning
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 300294661900003
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007757

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Tawfiq Plaza Hotel Mecca
Al Tawfiq Plaza Hotel
Al Tawfiq Plaza Mecca
Al Tawfiq Plaza
Al Tawfiq Plaza Hotel Makkah/Mecca
Al Tawfiq Plaza Hotel Hotel
Al Tawfiq Plaza Hotel Makkah
Al Tawfiq Plaza Hotel Hotel Makkah

Al Tawfiq Plaza Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 20 out of 91 reviews
Rating 8 - Good. 14 out of 91 reviews
Rating 6 - Okay. 16 out of 91 reviews
Rating 4 - Poor. 12 out of 91 reviews
Rating 2 - Terrible. 29 out of 91 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Abdi

Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the location but it was still around 15 minutes of walk.
Stayed 6 nights in Sep 2025
Verified

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities
Nothing is right about this hotel
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable stay

comfortable stay. helpful hotel staff
Verified

8/10 Good

Syed Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy parking
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Aziza

Liked: Cleanliness
It’s was good thank you very much
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Room comfort
Nice hotel close to al Haram. Only 10 mins walking distance. Rooms were ok. Bed was hard rock and it was perfect for my back.
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

SHAZZA

Liked: Staff & service
Disliked: Property conditions & facilities
A simple and affordable It will be inviting if they improve cleanliness
Stayed 3 nights in Feb 2023
Verified

4/10 Poor

Mohammed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staffs are super friendly, but the property is super dirty, making business because of its location. Surprised Expedia recommended such hotels.
Stayed 2 nights in May 2023
Verified

2/10 Terrible

Sofiane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was disgusting,the furniture so old and broken. The bathroom is disgusting old and broken. There is cockroaches everywhere the hall place is disgusting
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Iman

Liked: Cleanliness, staff & service
Friendly Staff and convenient location. The room was a bit tiny and the furniture was very old. There is bad smell that ocationally comes from the bathroom Overall not too bad
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Isse

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Shereef

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t stay there for 5 min It was ugly bad smiling and so old bad condition It’s not even 1 star hotel
Stayed 6 nights in Feb 2023
Verified

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel conditions is terrible. Rooms very tight. Didn’t find my reservation with desired beds and i had to change the room after one day. first room was smelly. Staff tried to help but the hotel has nothing but good location
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and rude staff
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Raisul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge not working. Ac remote was not there. Temperature was set at 18 Degree Celcius at all time. No housekeeping at night time. Bathroom Door does not lock properly. My 2 yr old son got hurt with the bathroom door. He almost lost his tip of right hand pinky.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experienced

Very comfortable rooms, no hygiene issue, compliments water bottles, friendly staff especially Bangladeshi maintenance guy I can’t remember his name was very cooperative. He managed to check me in early and really looked after me. Property is 10 minutes away, long walk but good thing it’s straight not through hill or slope. Good thing, all 10 minutes walk is full of shops.
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Alaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really not clean and the staff obviously do not care about what’s going on in the hotel. Expected for the low price it is tbh.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Hasan

Disliked: Staff & service, amenities
Nothin unique
Stayed 5 nights in Feb 2023
Verified

2/10 Terrible

Muniru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not

Disappointed
Stayed 1 night in Dec 2023
Verified

4/10 Poor

JAFFER KAMAL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smelly rooms, dirty, garbage overflows. The tap was broken and there was no water in the shower! Cockroaches around, insects of some kind. Air conditioners are extremely noisy and beds and linens are not the best.
Verified

2/10 Terrible

Muniru

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

No so good
Stayed 6 nights in Dec 2023
Verified

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
It was about 1KM from haram. Going down there was easy because it’s all down hill but coming back up to the hotel was little hike. I hired taxi every time we came back to the hotel and taxi charge us 20-30 riyals depending on the time. It was dirty dirty. Bathroom stink. No room service for entire 6 days.
Verified

2/10 Terrible

cabane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I entered my room, I noticed it hadn’t been cleaned, and there were flies inside. The sink had no proper drainage, so water just spilled onto the floor and into the shower drain. This is the worst hotel I’ve ever stayed in, and I strongly advise against staying here.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Said

Disliked: Cleanliness, staff & service, property conditions & facilities
No internet in room
Stayed 4 nights in Aug 2023
Verified

2/10 Terrible

Sohail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a worse experience at this hotel. It stinks hotel’s dirty. Check in was awful they couldn’t find my booking and tried to charge me more. It took me half hour to check in. Receptionist can’t speak English. Nobody come to clean your room.
Stayed 4 nights in Feb 2023