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Dream Palace Hotel Mbale

3.0 star property

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Photo gallery for Dream Palace Hotel Mbale

Property grounds
Property grounds
Standard Twin Room | In-room safe, desk, free WiFi
Interior entrance
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
7 Bwayo Crescent, off Wanale Road, Mbale
  • Place, LivingStone International University
    ‪5 min drive‬
  • Place, Sipi Falls
    ‪17 min drive‬
  • Place, Wanale Cliff
    ‪23 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, free WiFi

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi

Deluxe Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, free WiFi

Executive Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi

Standard Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Mbale

Located in Mbale, Dream Palace Hotel Mbale is within a 15-minute drive of LivingStone International University and Mt Elgon Waterfall. .This hotel is 8.9 mi (14.3 km) from Sipi Falls and 9.4 mi (15.2 km) from Wanale Cliff.

What's nearby

  • LivingStone International University - 5 min drive - 1.9 miles
  • Sipi Falls - 17 min drive - 10.6 miles
  • Wanale Cliff - 23 min drive - 8.0 miles
  • Sipi Falls - 59 min drive - 38.3 miles

Restaurants

  • ‪Chicken Papa - ‬3 min drive
  • ‪Endiro Coffee - Mbale - ‬19 min walk
  • ‪Cafe Arabica - ‬3 min drive
  • ‪Sport Club Mbale - ‬11 min walk
  • ‪Case Del Turista - ‬3 min drive

About this property

Dream Palace Hotel Mbale

Hotel in Mbale with a 24-hour front desk and a restaurant
Dream Palace Hotel Mbale offers 15 accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Mbale hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include a picnic area and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Dream Palace Hotel Mbale has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Dream Palace Mbale
Dream Palace Hotel Mbale Hotel
Dream Palace Hotel Mbale Mbale
Dream Palace Hotel Mbale Hotel Mbale

Reviews

Dream Palace Hotel Mbale Reviews

8.0

Very Good

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 2 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel; Bad Hotels.com Reservation System

The hotel and the staff are very good. They do a good job of taking care of you and making you comfortable. The problem is that we made a paid & guaranteed reservation and when we arrived they had no record of the reservation. We had to find a different hotel because they were fully booked. That place did not work out and we had to find yet another hotel, which again did not work out because it was located next to a very loud lounge at night. We ended up back at the Dream Palace a few days later and they did a good job of making up for our problems. The problem is there appears to be a Hotels.com office or representative or agent in Uganda, and the reservation problems occurred at this office. There was a miscommunication between the hotel and this office or agent. Nathan the manager at Dream Palace did a good job of making sure we were taken care of, but this should never have happened. As a result of this problem (and we had the same problem at the hotel we booked for the week before in Kisumu Kenya), we will not be using hotels.com any more.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a good price it was a nice, clean and comfortable place to stay. The staff were very kind and helpful. It would have been nice to have a shower instead of a bathtub and the bathroom door didnt close. However, we were both very happy with our stay. The breakfast wasnt very continental - but it was very tasty and filling. I would definitely come back.
Stayed 1 night in Feb 2019