See all properties

Shirafune Grand Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Shirafune Grand Hotel

A traditional wooden bathhouse with a stone pathway leading to a hot spring.
A traditional Japanese-style room with tatami mats, wooden furniture, and large windows offering a view of greenery.
Courtyard
A wooden bathhouse with a stone pool, surrounded by lush greenery and mountains.
A traditional Japanese room with tatami flooring, a low table, and a television on a stand.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
The current price is $323
$292 nightly
$323 total
Aug 24 - Aug 25

Explore the area

View in a map
4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515
  • Place, Chubu-Sangaku National Park
    ‪1 min walk‬
  • Place, Kappa Bridge
    ‪34 min drive‬
  • Place, Kamikochi Visitor Center
    ‪34 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪68 min drive‬

Room options

View all photos for Japanese-Style Room

A room with a large window, a wooden table, and two chairs.

Japanese-Style Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Basic Twin Room

A hotel room with two beds, a wooden wardrobe, a nightstand with a lamp, and a framed picture on the wall.

Basic Twin Room

  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Japanese-Style Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

Similar properties

Property entrance
Matsumoto Hotel Kagetsu
Matsumoto
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 999 reviews
$162 nightly
The price is $179
Sep 1 - Sep 2
Matsumoto Hotel Kagetsu

About the neighborhood

Matsumoto

With a stay at Shirafune Grand Hotel in Matsumoto, you'll be within a 15-minute drive of Chubu-Sangaku National Park and Nagawado Dam. .This hotel is 10.5 mi (16.9 km) from Kappa Bridge and 21.6 mi (34.8 km) from Shinhotaka Ropeway.

What's nearby

  • Chubu-Sangaku National Park - 1 min walk - 0.0 miles
  • Hirayu Onsen - 24 min drive - 10.6 miles
  • Taisho Pond - 26 min drive - 10.4 miles
  • Kappa Bridge - 34 min drive - 13.3 miles
  • Kamikochi Visitor Center - 34 min drive - 13.3 miles

Getting around

  • Shin Shimashima Station - 45 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 71 min drive

Restaurants

  • ‪もみの木 - ‬15 min drive
  • ‪レストラン やまぼうし - ‬17 min drive
  • ‪アルプスホルン - ‬15 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪レストラン乗鞍 - ‬16 min drive

About this property

Shirafune Grand Hotel

Shirafune Grand Hotel offers 50 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service.
Don't miss out on recreational opportunities including hot springs and karaoke.
Quench your thirst with your favorite drink at the bar/lounge. Japanese breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Japanese breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 to 2,200 for adults and JPY 1,500 to 1,500 for children
  • A bar/lounge

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Outdoors

  • Garden

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 to 2200 for adults, and JPY 1500 to 1500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shirafune Grand Hotel Matsumoto
Shirafune Grand Matsumoto
Shirafune Grand
Shirafune Grand Hotel Hotel
Shirafune Grand Hotel Matsumoto
Shirafune Grand Hotel Hotel Matsumoto

Shirafune Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 10 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2023
Verified review

8/10 Good

KIN KEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店位處山中，十分寧靜風景良好，推介駕車到附近展望台觀景。SPA環境理想室外池日間遠觀山景，晚上望月色，絕對享受。膳食滿意職員態度良好，駕車到酒店有一大段山路，路窄彎多要小心，宜太陽下山前到酒店，否則晚上在山中駕車有點危險。房間是傳統日式十分滴意。
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Hidekazu

Liked: Cleanliness, staff & service, amenities
宿は清潔で、スタッフも皆さん親切丁寧です。ちょっとしたことでも笑顔で対応して下さいます。 露天風呂は温度低め、サウナは故障中(男湯)。時期的にもう少し湯温が高いと嬉しい。脱衣所の扇風機は埃が凄い。 部屋も脱衣所もゴミ箱にゴミ袋は設置されておらず、ゴミ箱に直接入れる形。衛生面を考えるならビニール袋が欲しい所。 浴衣はサイズの割に長さは短め。 食事は朝夕共にバイキングではなく、指定席で落ち着いて頂ける。野菜中心ですが、量も多く、朝夕どちらも大満足です。 お酒の種類はあまり多くない。 近くに泊まる際は候補にしたい１宿でした。
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯も美味しく温泉も素晴らしいです。交通の便はよくありませんが、それを加味しても素晴らしい経験ができます。
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Tokuhito

Liked: Cleanliness, staff & service
館内WiFiが少し不安定以外、とても良かった
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Atsushi

白濁の湯かと思っていたのですが、そうでは無かったです。
Stayed 1 night in May 2025
Verified review

8/10 Good

Wing Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員很有禮， 房間偏小， 提供的早、晚餐很豐富。 溫泉很好， 唯一的缺點是房間沒有冷氣， 只有暖氣， 我們在日間有點熱， 需要開窗。
Verified review

6/10 Okay

SATOMI

Liked: Cleanliness, staff & service, amenities
静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

おさむ

Liked: Staff & service
Disliked: Property conditions & facilities
温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

のぶゆき

Disliked: Cleanliness, amenities, property conditions & facilities
宿泊料金の割に部屋の狭さにびっくりしました。 悲しすぎる…
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

ゆうぞう

Liked: Cleanliness, amenities, property conditions & facilities
マスクをしてて聞きにくい。
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

正仁

Liked: Cleanliness, staff & service, property conditions & facilities
食事がとても良かったです。
Stayed 1 night in Jul 2024
Verified review

8/10 Good

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで良かった
Stayed 1 night in Jul 2024
Verified review

8/10 Good

noriaki

Liked: Cleanliness, staff & service, property conditions & facilities
従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。 お料理も品数も多く味付けもあっさりして美味しかったです。
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

YoungJun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Po Ying

Liked: Cleanliness, staff & service, property conditions & facilities
美味的一泊兩食， 舒服既溫泉
Stayed 1 night in May 2023
Verified review

8/10 Good

Keiko

Liked: Staff & service, amenities
温泉が素晴らしい。
Verified review

10/10 Excellent

KATSUYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。
Stayed 1 night in Sep 2022
Verified review

8/10 Good

YAEKO

Liked: Cleanliness, staff & service, amenities
当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホッコリ癒され宿

白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。 高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。 それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

masayuki

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
女性スタッフたちの対応は大変よかったが、出迎えの男性スタッフたちはこちらは車椅子なのに荷物を持ってはくれなかった。
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

YOSHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また行きたい。

親切な対応で気持ちよかったです。
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Marnelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very mysterious
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族４人で宿泊させていただきました。 館内及び部屋は非常に清潔で、従業員の方々対応も丁寧で、心地よく過ごさせて頂きました。 温泉は内湯、露天風呂とも大きくはありませんが、とても気持ちよく快適でした。
Stayed 1 night in Jul 2021