Shirafune Grand Hotel

Choose dates to view prices

A traditional wooden bathhouse with a stone pathway leading to a hot spring.

A wooden bathhouse with a stone pool, surrounded by lush greenery and mountains.

A traditional Japanese-style room with tatami mats, wooden furniture, and large windows offering a view of greenery.

A traditional Japanese-style room with tatami flooring, a low table with tea utensils, and a view of a lush garden.

A traditional Japanese room with tatami flooring, a low table, and a television on a stand.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free WiFi
Air conditioning
Breakfast available
Bar
Laundry

$259 nightly

Nov 15 - Nov 16

Explore the area

4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515

Place, Chubu-Sangaku National Park
‪1 min walk‬
Place, Kappa Bridge
‪35 min drive‬
Place, Kamikochi Visitor Center
‪35 min drive‬
Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
‪63 min drive‬

Room options

A room with a large window, a wooden table, and two chairs.

Japanese-Style Room

Very good

Mountain view
1 bedroom
Sleeps 4
4 Twin Futons

A hotel room with two beds, a wooden wardrobe, a nightstand with a lamp, and a framed picture on the wall.

Basic Twin Room

Mountain view
194 sq ft
1 bedroom
Sleeps 2
2 Twin Beds

Japanese-Style Room

Mountain view
1 bedroom
Sleeps 4
4 Twin Futons

Similar properties

A modern indoor pool area with a large glass-tub, tiled walls, and a wooden ceiling.

Hot tub
Spa
Free WiFi
Restaurant

$103 nightly

Dec 6 - Dec 7

About the neighborhood

Matsumoto

With a stay at Shirafune Grand Hotel in Matsumoto, you'll be within a 15-minute drive of Chubu-Sangaku National Park and Nagawado Dam. .This hotel is 21.6 mi (34.8 km) from Shinhotaka Ropeway and 5.6 mi (8.9 km) from Mt. Norikura Snow Resort.

What's nearby

Chubu-Sangaku National Park - 1 min walk - 0.0 miles
Mt. Norikura Snow Resort - 20 min drive - 6.3 miles
Kamikochi Trail - 33 min drive - 12.9 miles
Kappa Bridge - 35 min drive - 13.3 miles
Kamikochi Visitor Center - 35 min drive - 13.3 miles

Getting around

Shin Shimashima Station - 45 min drive
Shinshu - Matsumoto Airport (MMJ) - 71 min drive

Restaurants

‪グレンパークさわんど - ‬5 min drive
‪もみの木 - ‬15 min drive
‪禄次 - ‬16 min drive
‪あんき屋 - ‬14 min drive
‪三本滝レストハウス - ‬21 min drive

About this property

Shirafune Grand Hotel

Shirafune Grand Hotel offers 50 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.

Don't miss out on recreational opportunities including hot springs and karaoke. Additional features at this hotel include complimentary wireless internet access and a vending machine.

Quench your thirst with your favorite drink at the bar/lounge. Japanese breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Japanese breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 to 2,200 for adults and JPY 1,500 to 1,500 for children
A bar/lounge

Things to do

Hot springs
Karaoke

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

No housekeeping service
Turndown service

Outdoors

Garden

Spa

Hot springs
Public bath open from 3:00 PM - 10:00 AM
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Yukata (Japanese robes)

Accessibility

No elevator

Mosquito nets

Room amenities

Bedroom

Bed sheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV

Food and drink

Refrigerator

Air conditioning
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for Japanese breakfast: approximately JPY 2200 to 2200 for adults, and JPY 1500 to 1500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shirafune Grand Hotel Matsumoto

Shirafune Grand Matsumoto

Shirafune Grand

Shirafune Grand Hotel Hotel

Shirafune Grand Hotel Matsumoto

Shirafune Grand Hotel Hotel Matsumoto

Shirafune Grand Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Verified review

10/10 Excellent

john

Jul 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.

Stayed 3 nights in Jul 2023

Verified review

10/10 Excellent

Bruce

Aug 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

excellent

Stayed 1 night in Aug 2023

Verified review

8/10 Good

たかふみ

Jul 24, 2026

Liked: Cleanliness, staff & service

温泉と料理、スタッフの対応全てとても良かったです。設備が古いままなのと部屋のWIFIが切れやすいのはいまいちでした。

Stayed 1 night in Jul 2026

Verified review

10/10 Excellent

Yoji

Jul 6, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

夫婦で泊まりましたが、山あいにある静かな環境にある、旅館風のホテルでした。温泉は内湯と露天風呂があって、眺め賀よく、休憩室もあって快適でした。そして料理がおいしい。沢山の料理が供せられ、料亭にいるみたいでした。給仕の女性も気さくで、白骨温泉や乗鞍高原のことをいろいろ教えてくれました。クルマもホテルのスタッフが駐車してくれました。おすすめです。

Stayed 2 nights in Jul 2026

Verified review

10/10 Excellent

Masataka

Jun 29, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

お風呂も食事、部屋いずれもとても良かったです。満足しました。

Stayed 2 nights in Jun 2026

Verified review

4/10 Poor

カツヨシ

Jun 5, 2026

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

部屋のテレビの電源が入らない。部屋のシャワートイレの使い方注意がドアに貼ってありその通りに操作しても作動しない。食事は内容、量共に良かった

Stayed 1 night in Jun 2026

Verified review

8/10 Good

KAZUTAKA

May 4, 2026

Liked: Staff & service

エアコン調整難しい

Stayed 1 night in May 2026

Verified review

8/10 Good

KIN KEUNG

Nov 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

酒店位處山中，十分寧靜風景良好，推介駕車到附近展望台觀景。SPA環境理想室外池日間遠觀山景，晚上望月色，絕對享受。膳食滿意職員態度良好，駕車到酒店有一大段山路，路窄彎多要小心，宜太陽下山前到酒店，否則晚上在山中駕車有點危險。房間是傳統日式十分滴意。

Stayed 1 night in Oct 2025

Verified review

8/10 Good

Hidekazu

Oct 24, 2025

Liked: Cleanliness, staff & service, amenities

宿は清潔で、スタッフも皆さん親切丁寧です。ちょっとしたことでも笑顔で対応して下さいます。露天風呂は温度低め、サウナは故障中(男湯)。時期的にもう少し湯温が高いと嬉しい。脱衣所の扇風機は埃が凄い。部屋も脱衣所もゴミ箱にゴミ袋は設置されておらず、ゴミ箱に直接入れる形。衛生面を考えるならビニール袋が欲しい所。浴衣はサイズの割に長さは短め。食事は朝夕共にバイキングではなく、指定席で落ち着いて頂ける。野菜中心ですが、量も多く、朝夕どちらも大満足です。お酒の種類はあまり多くない。近くに泊まる際は候補にしたい１宿でした。

Stayed 1 night in Oct 2025

Verified review

10/10 Excellent

S

Oct 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ご飯も美味しく温泉も素晴らしいです。交通の便はよくありませんが、それを加味しても素晴らしい経験ができます。

Stayed 2 nights in Oct 2025

Verified review

8/10 Good

Tokuhito

Aug 14, 2025

Liked: Cleanliness, staff & service

館内WiFiが少し不安定以外、とても良かった

Stayed 2 nights in Aug 2025

Verified review

6/10 Okay

Atsushi

May 12, 2025

白濁の湯かと思っていたのですが、そうでは無かったです。

Stayed 1 night in May 2025

Verified review

8/10 Good

Wing Fung

Oct 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

職員很有禮，房間偏小，提供的早、晚餐很豐富。溫泉很好，唯一的缺點是房間沒有冷氣，只有暖氣，我們在日間有點熱，需要開窗。

Verified review

6/10 Okay

SATOMI

Oct 15, 2024

Liked: Cleanliness, staff & service, amenities

静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。

Stayed 1 night in Oct 2024

Verified review

6/10 Okay

おさむ

Sep 6, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。

Stayed 1 night in Sep 2024

Verified review

4/10 Poor

のぶゆき

Sep 5, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

宿泊料金の割に部屋の狭さにびっくりしました。悲しすぎる…

Stayed 1 night in Sep 2024

Verified review

6/10 Okay

ゆうぞう

Aug 20, 2024

Liked: Cleanliness, amenities, property conditions & facilities

マスクをしてて聞きにくい。

Stayed 2 nights in Aug 2024

Verified review

8/10 Good

正仁

Jul 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

食事がとても良かったです。

Stayed 1 night in Jul 2024

Verified review

8/10 Good

????

Jul 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

静かで良かった

Stayed 1 night in Jul 2024

Verified review

8/10 Good

noriaki

Mar 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。お料理も品数も多く味付けもあっさりして美味しかったです。

Stayed 1 night in Mar 2024

Verified review

10/10 Excellent

YoungJun

Oct 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.

Stayed 1 night in Oct 2023

Verified review

10/10 Excellent

Po Ying

May 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

美味的一泊兩食，舒服既溫泉

Stayed 1 night in May 2023

Verified review

8/10 Good

Keiko

Jan 8, 2023

Liked: Staff & service, amenities

温泉が素晴らしい。

Verified review

10/10 Excellent

KATSUYUKI

Sep 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。

Stayed 1 night in Sep 2022

Verified review

8/10 Good

YAEKO

Sep 26, 2022

Liked: Cleanliness, staff & service, amenities

当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。

Stayed 1 night in Sep 2022

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Shirafune Grand Hotel

Choose dates to view prices

Photo gallery for Shirafune Grand Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Japanese-Style Room

Japanese-Style Room

View all photos for Basic Twin Room

Basic Twin Room

Japanese-Style Room

Similar properties

Matsumoto Hotel Kagetsu

About the neighborhood

Matsumoto

What's nearby

Getting around

Restaurants

About this property

Shirafune Grand Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Shirafune Grand Hotel Reviews

Reviews

Very Good

8.6/10

8.8/10

7.6/10

7.6/10

Reviews

10/10 Excellent

john

john

10/10 Excellent

Bruce

Bruce

8/10 Good

たかふみ

たかふみ

10/10 Excellent

Yoji

Yoji

10/10 Excellent

Masataka

Masataka

4/10 Poor

カツヨシ

カツヨシ

8/10 Good