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Richmond Hotel Matsumoto

Property class: 3

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Photo gallery for Richmond Hotel Matsumoto

A hotel room with a bed, a small round table, a TV, and a door leading to a bathroom.
A modern hotel room with a kitchenette, a round dining table, and a large window.
A buffet area with various food stations and a drink bar in the background.
A spacious lobby with a fireplace, seating area, and a staircase.
A multi-story hotel with a prominent 'Richmond Hotel' sign.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $66
$60 nightly
$66 total
Nov 23 - Nov 24

Explore the area

View in a map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Place, Matsumoto Castle
    ‪9 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

8.8 out of 10
Excellent
(22 reviews)
  • 189 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

A hotel room with two beds, a desk, a chair, and a TV.

Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

9.6 out of 10
Exceptional
(19 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

9.0 out of 10
Wonderful
(27 reviews)
  • 189 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a wardrobe.

Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

9.0 out of 10
Wonderful
(20 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

A hotel room with a bed, a small round table, a TV, and a door leading to a bathroom.

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

A hotel room with two beds, a patterned wall, and a ceiling light.

Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

Similar properties

A hotel room with two beds, a flat-screen TV, a wooden desk, and a window with curtains.
THE CELECTON Matsumoto
Matsumoto
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 1,062 reviews
$48 nightly
The price is $53
Nov 23 - Nov 24
THE CELECTON Matsumoto

About the neighborhood

Matsumoto

With a stay at Richmond Hotel Matsumoto in Matsumoto, you'll be within a 15-minute walk of Matsumoto Castle and Matsumoto Timepiece Museum. .This hotel is 0.2 mi (0.3 km) from Jorinji Temple and 0.2 mi (0.4 km) from Nawate-Dori.

What's nearby

  • Yohashira Shrine - 4 min walk - 0.3 miles
  • Matsumoto Scale Museum - 7 min walk - 0.4 miles
  • Matsumoto Castle - 9 min walk - 0.5 miles
  • Matsumoto Performing Arts Center - 10 min walk - 0.6 miles
  • Matsumoto City Museum of Art - 12 min walk - 0.6 miles

Getting around

  • Matsumoto Station - 9 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 27 min drive

Restaurants

  • ‪麺匠 佐蔵 - ‬1 min walk
  • ‪炉ばた庄屋 - ‬1 min walk
  • ‪新時代 松本駅前店 - ‬2 min walk
  • ‪三代目鳥メロ - ‬2 min walk
  • ‪邦心 松本駅前店 - ‬2 min walk

About this property

Richmond Hotel Matsumoto

Richmond Hotel Matsumoto offers 202 accommodations with slippers and hair dryers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 202 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Richmond Hotel Matsumoto, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Richmond Hotel Matsumoto has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 534 out of 923 reviews
Rating 8 - Good. 314 out of 923 reviews
Rating 6 - Okay. 63 out of 923 reviews
Rating 4 - Poor. 5 out of 923 reviews
Rating 2 - Terrible. 7 out of 923 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a great location, and staff are all very friendly and helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very much recommended
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent ammenities available, very helpful staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location close to main sights and bus/train stations. Good choice of food for breakfast. Wife and kids enjoyed the complimentary face masks, moisturisers etc
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located and within walking distance from places of interest, such as the Matsumoto Castle, Nawate Street.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Great staff and wonderful breakfast!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We liked the location of the hotel, near the train station and walkable through the town. The breakfast was healthy and tasty.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and friendly. The property was clean and has most amenities needed during travel. The breakfast had a wide selection mostly toward Asian style.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, good breakfast, and central location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A comfortable room at a reasonable price.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, clean and modern rooms with good facilities. Excellent location in heart of town with everything in walking distance. Breakfast was quite good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful and english speaking staff. A short walk from the bus/train station. A dodonki nearby. 6 washing machines.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We managed to get an upgrade for a small cost and the staff and hotel were very accommodating. The hotel was very easy to find and well located, the amenities were great and checkout was very easy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location, easy to walk most places. Very clean and staff helpful. Buffet breakfast was also great.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel near to the castle.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in Matsumoto
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value forbmoney. Very helpfil staff and great location. Easy access to most amenities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Located a short walk from the JR station. Hotel is quiet and staff was excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lovely spacious twin room with a seating area, very clean hotel and a free nightdress to wear too . Good central location only 8 mins walk from main Matsumoto station or Nawate st
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
I would stay here again. Beautiful city and great access.
Stayed 3 nights in Feb 2025