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Matsumoto Hotel Kagetsu

3.5 star property

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Photo gallery for Matsumoto Hotel Kagetsu

Property entrance
Concierge desk
Rooftop terrace
Lobby
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874
  • Place, Matsumoto Castle
    ‪6 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪8 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬

Room options

View all photos for Japanese Style Room with 12.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 12.5 Tatami Main Building

  • Sleeps 4

View all photos for Japanese Style Room with 14.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 14.5 Tatami Main Building

  • Sleeps 4

View all photos for Japanese Style Room with 10 Tatami Old Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 10 Tatami Old Building

  • Sleeps 4

Single Room Old Building

  • Sleeps 1

View all photos for Single Room (Main building)

Desk, soundproofing, iron/ironing board, cribs/infant beds

Single Room (Main building)

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room [Main Build.]

Desk, soundproofing, iron/ironing board, cribs/infant beds

Twin Room [Main Build.]

9.2 out of 10
Wonderful
(27 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room (Main building)

Superior Twin Room (Main building) | Desk, soundproofing, iron/ironing board, cribs/infant beds

Superior Twin Room (Main building)

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese room 10 tatami mats(Main building)

Desk, soundproofing, iron/ironing board, cribs/infant beds

Japanese room 10 tatami mats(Main building)

  • 258 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building) | Desk, soundproofing, iron/ironing board, cribs/infant beds

Japanese room 12.5 tatami mats（Main building)

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Canal view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building) | Desk, soundproofing, iron/ironing board, cribs/infant beds

Japanese room 14.5 tatami mats（Main building)

9.0 out of 10
Wonderful
(4 reviews)
  • 387 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building | Desk, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Twin Room, Annex Building

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building | Desk, soundproofing, iron/ironing board, cribs/infant beds

Comfort Twin Room, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Annex Building

Suite, Annex Building | Desk, soundproofing, iron/ironing board, cribs/infant beds

Suite, Annex Building

7.4 out of 10
Good
(3 reviews)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

Desk, soundproofing, iron/ironing board, cribs/infant beds

Run of House

8.0 out of 10
Very good
(6 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Semi Double Room, Main Building, Non Smoking

Desk, soundproofing, iron/ironing board, cribs/infant beds

Semi Double Room, Main Building, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Run Of House

Desk, soundproofing, iron/ironing board, cribs/infant beds

Run Of House

  • Sleeps 4

Japanese-Style Superior Room-Non-Smoking

  • Sleeps 4

[Main Building] Semi-Double [Semi-Double Room] [Non-Smoking]

  • Sleeps 2

Economy Double Room

  • Sleeps 2

Annex Japanese-Style Room 16 To 20 Sq M

  • Sleeps 4

Japanese Deluxe

  • Sleeps 3

Japanese-Style Standard Room-Annex-Non-Smoking

  • Sleeps 3

View all photos for Annex Regular Floor Compact, Corner Double With Bath

Desk, soundproofing, iron/ironing board, cribs/infant beds

Annex Regular Floor Compact, Corner Double With Bath

  • Sleeps 2

View all photos for Single Room Main Building

Desk, soundproofing, iron/ironing board, cribs/infant beds

Single Room Main Building

  • Sleeps 1

Superior Twin Room Main Building

  • Sleeps 3

Suite Old Building

  • Sleeps 2

Deluxe Twin Room Old Building

  • Sleeps 2

Cozy Twin Room Old Building

  • Sleeps 2

Twin Room Main Building

  • Sleeps 2

Twin Room Old Building

  • Sleeps 2

View all photos for Japanese Style Room with 8 Tatami Old Building

Dining | Breakfast, lunch and dinner served

Japanese Style Room with 8 Tatami Old Building

  • Sleeps 3

Japanese Style Room with 10 Tatami Main Building

  • Sleeps 4

Comfort Twin Room Old Building

  • Sleeps 2

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About the neighborhood

Matsumoto

With a stay at Matsumoto Hotel Kagetsu, you'll be centrally located in Matsumoto, a 7-minute walk from Matsumoto Castle and 11 minutes by foot from Matsumoto City Museum of Art. .This spa hotel is 0.6 mi (1 km) from Matsumoto Performing Arts Center and 2.5 mi (4 km) from Asama Hot Spring.

What's nearby

  • Matsumoto Scale Museum - 3 min walk - 0.2 miles
  • Matsumoto Timepiece Museum - 6 min walk - 0.4 miles
  • Matsumoto Castle - 6 min walk - 0.4 miles
  • Matsumoto City Museum of Art - 8 min walk - 0.4 miles
  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles

Getting around

  • Matsumoto Station - 18 min walk
  • Shin Shimashima Station - 25 min drive

Restaurants

  • ‪山女や - ‬1 min walk
  • ‪al coffee & bake - ‬2 min walk
  • ‪珈琲茶房 かめのや - ‬2 min walk
  • ‪割烹 松本館 - ‬2 min walk
  • ‪喫茶室 八十六温館 - ‬1 min walk

About this property

Matsumoto Hotel Kagetsu

Hotel with a full-service spa, 7-minute walk to Matsumoto Castle
Matsumoto Hotel Kagetsu offers 86 air-conditioned accommodations with slippers and hair dryers. Televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a hot tub and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, Ikaza, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ikaza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 880 per night)
  • Self parking on site (JPY 880 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,420 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ikaza

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
During the listed exterior renovation dates, guests may hear construction-related noise and vibration. Guests booked in rooms located in the Annex building will have obstructed views.
Due to renovations, this property's terrace will not be available from January 5 to February 28, 2026.

Renovations and closures

The property will be renovating from November 4 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2200 per night
Cribs (infant beds) are available for JPY 3300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 per person
  • Self parking fee: JPY 880 per night
  • Nearby parking fee: JPY 880 per night (295 ft away)
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Matsumoto Hotel Kagetsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 950 reviews
Rating 8 - Good. 297 out of 950 reviews
Rating 6 - Okay. 67 out of 950 reviews
Rating 4 - Poor. 25 out of 950 reviews
Rating 2 - Terrible. 9 out of 950 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
na
Stayed 1 night in Sep 2025

10/10 Excellent

Yu

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric, San Luis Obispo

Stayed 2 nights in Jun 2025

10/10 Excellent

Nitya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities.
Stayed 2 nights in Jun 2025

8/10 Good

Janine, Indio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed in this hotel for 1 night so we could visit Matsumoto Castle and the location was perfect because the hotel was only a 5 mins walk from the castle. The room was clean and the bed and pillows were comfy. I would stay here again for sure.
Stayed 1 night in May 2025

8/10 Good

Mayu

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The building itself was bit old, our room had discomfort smell in the bathroom all the time. Nice to have a public bath for relaxing. Buffet style breakfast was very busy, but lots of good selections of Japanese/western style food. I really enjoyed the locally made egg with bonito on rice!
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, room comfort

A bit disappointed

We stayed in the older section and it is due for renovation. The toilet flush was the loudest I have ever heard. The masks on the walls show the need for paint. The dinner was good the breakfast buffet had a wide selection but none of it was outstanding.
Stayed 1 night in Mar 2025

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service.
Stayed 1 night in Feb 2025

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 7 nights in Feb 2025

8/10 Good

Kazumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティーが充実していた。 温泉は良かったけど露天風呂があったらもっと良い。男風呂までの動線が喫茶店を通り抜けなければ行けず微妙。全体的には満足でした。
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel, San Diego

Stayed 1 night in Feb 2025

10/10 Excellent

piyaporn bunsangjaroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, old but clean
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jan 2025

8/10 Good

Jay Sheng Quan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel lobby. The hotel provide a cozy and safe eny
Stayed 1 night in Dec 2024

10/10 Excellent

dayna

Stayed 1 night in Nov 2024

8/10 Good

Noellie

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Burbank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way.
Stayed 1 night in Sep 2024