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Hotel Matsumoto Hills

Property class: 3

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Photo gallery for Hotel Matsumoto Hills

A wooden sauna room with a hot tub, a small window, and a metal basket.
A hotel entrance with a sign reading "Hotel Matsumoto Hills" and a bicycle parked outside.
A hotel reception desk with a computer monitor, a telephone, a lamp, and a small basket of flowers.
A wooden-finished bathroom with a bathtub, a mirror, and toiletries on the counter.
A bookshelf filled with manga volumes.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
2-3-16 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Place, Matsumoto Castle
    ‪14 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, Smoking

A neatly made bed with a patterned bedspread, two pillows, and folded towels on the side.

Standard Double Room, Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

A hotel room with a wooden desk, a computer, a chair, a trash bin, and a small refrigerator.

Standard Double Room, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room, Smoking

A hotel room with a wooden desk, a computer, a chair, a trash bin, and a small refrigerator.

Standard Single Room, Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a desk, a computer, and a trash can.

Standard Single Room, Non Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, each with floral-patterned bedding, a small bedside table with a phone, and a window with curtains.

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, and a telephone.

Standard Twin Room, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double room, Smoking ([EXT-B1 Table for 3 People] Includes Mini Breakfast Buffet)

Desk, WiFi (free), bed sheets

Double room, Smoking ([EXT-B1 Table for 3 People] Includes Mini Breakfast Buffet)

  • Sleeps 3
  • Free WiFi

View all photos for Double room, Smoking ([Includes Mini Breakfast Buffet])

Desk, WiFi (free), bed sheets

Double room, Smoking ([Includes Mini Breakfast Buffet])

  • Sleeps 3
  • Free WiFi

View all photos for Double room, Non-smoking ([Includes Mini Breakfast Buffet])

Desk, WiFi (free), bed sheets

Double room, Non-smoking ([Includes Mini Breakfast Buffet])

  • Sleeps 2
  • Free WiFi

Similar properties

Reception
THE CELECTON Matsumoto
Matsumoto
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.2 out of 5, Very Good, 1,076 reviews
$47 nightly
The price is $52
Aug 31 - Sep 1
THE CELECTON Matsumoto

About the neighborhood

Matsumoto

With a stay at Hotel Matsumoto Hills in Matsumoto, you'll be within a 15-minute walk of Matsumoto Castle and Zenkyuin Temple. .This hotel is 0.3 mi (0.5 km) from Fukashi Shrine and 0.4 mi (0.6 km) from Matsumoto Timepiece Museum.

What's nearby

  • Matsumoto Timepiece Museum - 6 min walk - 0.4 miles
  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto Scale Museum - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 12 min walk - 0.7 miles
  • Matsumoto Castle - 14 min walk - 0.8 miles

Getting around

  • Matsumoto Station - 12 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 26 min drive

Restaurants

  • ‪PIZZA & PASTA BEANS - ‬2 min walk
  • ‪エグゼクティブラウンジ - ‬3 min walk
  • ‪あぜ道 - ‬3 min walk
  • ‪信州徳家 - ‬2 min walk
  • ‪メーヤウ(Maeyao) - ‬2 min walk

About this property

Hotel Matsumoto Hills

Hotel Matsumoto Hills offers 36 accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. This Matsumoto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 36 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Hotel Matsumoto Hills, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is included.
Featured amenities include luggage storage, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast.
Hotel Matsumoto Hills has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 850 per day)

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 850 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Property is also known as

Matsumoto Hills
Hotel Matsumoto Hills Hotel
Hotel Matsumoto Hills Matsumoto
Hotel Matsumoto Hills Hotel Matsumoto

Hotel Matsumoto Hills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 111 reviews
Rating 8 - Good. 42 out of 111 reviews
Rating 6 - Okay. 33 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate that yhey still cleaned the room even of we had a short stay. quiet enviroment. delicious breakfast.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

MASATO

Disliked: Cleanliness, staff & service, property conditions & facilities
最悪な旅館より酷い。
Stayed 1 night in May 2025
Verified review

8/10 Good

Shigeharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパが良かった
Stayed 1 night in Jan 2025
Verified review

8/10 Good

カズミ

Liked: Staff & service
お値段にしては、朝食付きでお風呂もヒノキ湯があり、ゆったりとできました。
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段相応です。安いホテルにしては、よかったです。
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Koichi

Liked: Staff & service, room comfort

満足

当日に急遽予約して宿泊 施設は古いが手入れはされている 期待していなかった朝食がおいしかった
Stayed 1 night in May 2024
Verified review

6/10 Okay

アキヒコ

Disliked: Cleanliness
朝ご飯のサービスは良かったのですが　檜風呂に入ったら身体中が痒くなったのが残念でした。
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

tomohiro

Liked: Cleanliness, staff & service, amenities
細かいところまで気配りしていただけた、ホテルの方の対応が素晴らしかったです。
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service
受付の対応はやや不親切でした。
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お安く泊まれる

古さを少し感じますが、全く問題ありません。 提携パーキングも歩いてすぐでした。
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

とても良かったです。

滞在2日目にフロントへ清掃不要のご連絡はせずにドアノブに起こさないでくださいの札だけかけて部屋にいたのですが、タオルや寝巻きなどの替えをノブに掛けておいてくださったので大変ありがたかったです。 それから直接お伝えできたらよかったかもしれませんが、トイレの床から水漏れしていたのでそこだけが不満でした。部屋は5階です。 朝食も種類が豊富とまではいきませんが、ひとつひとつが美味しかったので良かったです。 お世話になりました。また利用させていただきます。
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

むらちゃん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街から徒歩圏内だが周りは静かで良い
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

For the price it was excellent! Breakfast was included and there was a nice bath to relax in every night, with very helpful and kind staff members! I had no issues during my stay at all.
Stayed 5 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員態度很好，因隔日退房時間較早，櫃檯沒有服務人員，但設置了一個小盒子可將鑰匙直接放進去，省去很多時間。
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service

接客が最悪でした

眼鏡をかけた男性の方の接客が最悪でした。 ホテルズドットコムからの予約後、自分が早めにチェックインしたため、予約データがまだホテルに反映されていなかったみたいで、それに腹が立ったのかわかりませんが、高圧的な態度で接客をされ、不快そのものでした。 フロントマンの方は、ホテルの顔なので、ホテル自体の品質を大きく下げていると思います。 安さ重視でこちらのホテルを選びましたが、後悔しました。
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Wonho

Liked: Cleanliness, property conditions & facilities, room comfort

Near centre and good breakfast.

역에서 멀지 않고 , 근교 상점 및 성에서 걸어다닐 수 있는 호텔. 아침식사 훌륭함 10min walking distance from station and within 20min , you can walk anywhere in center. Breakfast is unexpectedly good! I will stay again !
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
宿泊した日も悪く突風があり、施設が古く窓ガラスがバタンバタンと睡眠不足で帰ってきた。朝食が付いてこの値段なら我慢？
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Cleanliness
朝食付きの値段で安かったです シャワーの温度調整や水圧が弱かったのが残念でした
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Noting I liked, no one there that speaks English and all posting and instructions in Japanese if I knew I wouldn’t have book with this hotel.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities
無料朝食が予想以上に良かったです
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Verified traveler

特にありませんでした。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

ベッドが広く快適
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

良心的

古くせまかったので、、やや快適度がさがりました。 しかし、この時期にあいてて、助かりました。有り難うございます。
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

kouichi

Liked: Staff & service

ネット情報に偽り有ります！

若いフロントマンの対応がやる気なく高圧的!　ネット情報では駐車無料の表示なのにホテルでは有料と言われ料金徴収されました!　ホテルは責任を認めず、宿泊客が直接ネット会社に請求してくれと言われました。
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Verified traveler

まずまず

まずまずのホテルっという感じです。他のホテルが空いていなければ、また宿泊させてもらいます。
Stayed 2 nights in Aug 2019