Matsue Universalhotel

3.0 star property

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Photo gallery for Matsue Universalhotel

Lobby
Free daily buffet breakfast
Single Room, 1 Bedroom, Smoking | Free WiFi
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
$45
$41 nightly
$45 total
Dec 14 - Dec 15

Explore the area

View in a map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    โ€ช11 min walkโ€ฌ
  • Place, Shimane Prefectural Art Museum
    โ€ช11 min walkโ€ฌ
  • Place, Matsue Castle
    โ€ช3 min driveโ€ฌ
  • Airport, Izumo (IZO)
    โ€ช28 min driveโ€ฌ

Room options

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Double Room -Smoking

  • Sleeps 2

Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1

Similar properties

About the neighborhood

Matsue

With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. .This hotel is 0.4 mi (0.7 km) from Ryusyouji Temple and 0.7 mi (1.1 km) from Lake Shinji.

What's nearby

  • Lake Shinji - 11 min walk - 0.6 miles
  • Shimane Prefectural Art Museum - 11 min walk - 0.6 miles
  • Shimane Art Museum - 12 min walk - 0.7 miles
  • Shinjiko Ohashi Bridge - 15 min walk - 0.8 miles
  • Matsue Castle - 3 min drive - 1.6 miles

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • โ€ชStarbucks - โ€ฌ7 min walk
  • โ€ชๅ‡บ้›ฒใใฐ ใŸใŸใ‚‰ใ‚„ - โ€ฌ7 min walk
  • โ€ชใƒ‰ใƒˆใƒผใƒซใ‚ณใƒผใƒ’ใƒผใ‚ทใƒงใƒƒใƒ— - โ€ฌ7 min walk
  • โ€ชๅบ„ใ‚„ - โ€ฌ8 min walk
  • โ€ชๆ นใฃใ“ - โ€ฌ2 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a 24-hour front desk
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1โ€“2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.
A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.
Matsue Universalhotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1โ€“2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100โ€“10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

Reviews

6.8
Rating 10 - Excellent. 54 out of 339 reviews
Rating 8 - Good. 100 out of 339 reviews
Rating 6 - Okay. 114 out of 339 reviews
Rating 4 - Poor. 45 out of 339 reviews
Rating 2 - Terrible. 26 out of 339 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Tosinori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

SHOUTA

Stayed 3 nights in Aug 2025

8/10 Good

TOSHIKI

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Takeshi

Disliked: Cleanliness
ใ“ใฎไพกๆ ผใงๅค•้ฃŸๆœ้ฃŸไป˜ใใชใฎใฏใ‚ใ‚ŠใŒใŸใ„ใ€‚ๅŒใ˜ใ้ฃŸไบ‹็›ฎๅฝ“ใฆใฎๅฎขใŒๅคšใ„ใฎใ‹้ฃŸๅ ‚ใฏๆททใ‚“ใงใ„ใพใ—ใŸใ€‚ ๅฎขๅฎคใฏๅบƒใใฆ่‰ฏใ‹ใฃใŸใŒใ€ใ‚ฝใƒ•ใ‚กใƒผใŒใปใคใ‚Œใฆใ„ใŸใ‚ŠUBใŒๅฐ‘ใ—้…ธใฃใฑใ„ๅŒ‚ใ„ใŒใ—ใŸใฎใฏใƒžใ‚คใƒŠใ‚นใงใ—ใŸใ€‚ใงใ‚‚ๆณŠใพใ‚‹ไธŠใงใฏๅ…จใๅ•้กŒใ‚ใ‚Šใพใ›ใ‚“ใงใ—ใŸใ€‚ใพใŸๆณŠใพใ‚‹ใจๆ€ใ„ใพใ™ใ€‚
Stayed 1 night in Sep 2025

10/10 Excellent

Hemanth

Stayed 6 nights in Aug 2025

2/10 Terrible

KAORI

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Shino

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

masamitsu

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
ใ„ใคใ‚‚ๅˆฉ็”จใ—ใฆใ„ใฆใ€้Žใ”ใ—ใ‚„ใ™ใ„ใƒ›ใƒ†ใƒซใงใ™ใŒใ€้ƒจๅฑ‹ใฎๆธ…ๆŽƒใ€็‚นๆคœใ‚’ใ‚‚ใ†ๅฐ‘ใ—ใ—ใฆใปใ—ใ„ใฎใŒใƒชใ‚ขใƒซใชๆ„่ฆ‹ใงใ™ ใพใŸใ“ใ‚Œใ‹ใ‚‰ใ‚‚ๅˆฉ็”จใ—ใŸใ„ใฎใงๅฟœๆดใ—ใฆใ„ใพใ™ใ€‚
Stayed 1 night in Aug 2025

10/10 Excellent

manabu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

ใƒŽใ‚พใƒŸ

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

ใพใ‚“ใžใใงใ™

ๅ†ทๆˆฟใฎๅŠนใใŒๆ‚ชใ„ใฎใจใ€ๅฎคๅ†…ใซใ™ใ”ใใƒ›ใ‚ณใƒชใฎใŸใพใฃใฆใ„ใ‚‹ใจใ“ใ‚๏ผˆใ‚ฝใƒ•ใ‚กๅ‰ใฎใƒ†ใƒผใƒ–ใƒซ๏ผ‰ใชใฉใ‚ใ‚Šๆฎ‹ๅฟตใ ใฃใŸใ€‚ ใ‚นใ‚ฟใƒƒใƒ•ใ•ใ‚“ใฏใ€ใจใฆใ‚‚ไธๅฏงใซๅฏพๅฟœใ—ใฆใ„ใฆๅฅฝๆ„ŸใŒๆŒใฆใŸใ€‚้ฃŸไบ‹ใ‚‚้‡Ž่œใŒใ‚ใ‚Š้ฃŸ็‰ฉ็นŠ็ถญใŒๅ–ใ‚Œใฆใ‚ˆใ‹ใฃใŸใ€‚
Stayed 1 night in Aug 2025

2/10 Terrible

่ฃ•ๅญ

Traveled with family and small children, Business traveler
Disliked: Amenities
ใจใซใ‹ใๆฑšใ„ใ€‚็ฟŒๆ—ฅใฏใ‚ซใƒ“ใฆใ„ใŸใ‚Šใ—ใฆๆŽƒ้™คใ‚‚่กŒใๅฑŠใ„ใฆใŠใ‚‰ใšใƒ™ใƒƒใƒ‰ใ‚‚ๅฃŠใ‚Œใฆใ„ใ‚‹ใ€‚
Stayed 2 nights in Aug 2025

8/10 Good

ใ‚ใ„ใ‚Š

Stayed 1 night in Aug 2025

8/10 Good

Tatsuya

Liked: Cleanliness, staff & service, amenities
ๅค•้ฃŸใ‚‚ใคใ„ใฆใพใ™ใ€‚ๅค•้ฃŸใ‚‚ใƒใ‚คใ‚ญใƒณใ‚ฐใ ใจๅฐšๅฏใ€‚
Stayed 2 nights in Aug 2025

8/10 Good

masamitsu

Disliked: Cleanliness
ๆฏ›ใŒ่ฝใกใฆใ‚‹
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๅค•้ฃŸใฏๆ™‚้–“ใฎ้ƒฝๅˆใซใ‚ˆใ‚Š้ฃŸในใพใ›ใ‚“ใงใ—ใŸใŒใ€ๆœ้ฃŸใฏๅฐ‘ใ—ๆ—ฉใไผšๅ ดใ‚’้–‹ใ‘ใฆใ„ใŸใ ใใ€ไฝ™่ฃ•ใŒใงใใ†ใ‚Œใ—ใ‹ใฃใŸใงใ™ใ€‚
Stayed 1 night in Aug 2025

6/10 Okay

ใ“ใ†ใ„ใก

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

MIZUKI

Stayed 1 night in Aug 2025

4/10 Poor

SINJI

Stayed 1 night in Aug 2025

10/10 Excellent

ใƒชใƒงใ‚ฆใ‚ฟ

Stayed 1 night in Aug 2025

8/10 Good

SUSUMU

Stayed 1 night in Jul 2025

6/10 Okay

ใƒˆใ‚ทใƒค

Traveled with partner
Disliked: Cleanliness
้ง…่ฟ‘ใง็ซ‹ๅœฐใฏๆœ€้ซ˜ใ€‚
Stayed 2 nights in Aug 2025