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Hotel Gyokusen

Property class: 3.5

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Photo gallery for Hotel Gyokusen

A traditional Japanese onsen with wooden beams, stone baths, and a view of the surrounding forest.
A tranquil indoor water feature with a wooden ceiling and large windows overlooking a lush garden.
A serene indoor garden with seating areas and a view of a lush, green landscape.
A traditional Japanese garden with a torii gate, koi ponds, and well-manicured trees.
A traditional Japanese-style building with a landscaped garden featuring a gravel path, bonsai trees, and torii gates.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
The current price is $697
$632 nightly
$697 total
Nov 19 - Nov 20

Explore the area

View in a map
53-2 Tamatsukuri Tamayucho, Matsue, Shimane-ken, 699-0201
  • Place, Izumo Tamatsukuri Historical Park
    ‪3 min walk‬
  • Place, Tamatsukuri Hot Spring
    ‪6 min walk‬
  • Place, Tamatsukuri Onsen
    ‪7 min walk‬
  • Airport, Izumo (IZO)
    ‪36 min drive‬

Room options

View all photos for Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

A hotel room with a large bed, a small table, two chairs, and a view of greenery outside the window.

Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Japanese-Style Superior Twin (Renov 2025) - Non Smoking

A traditional Japanese-style hotel room with tatami flooring, a large bed with white bedding, a sliding shoji screen door, and a view of a garden.

Japanese-Style Superior Twin (Renov 2025) - Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

A traditional Japanese-style room with tatami flooring, a television mounted on the wall, and a sliding door leading to another room.

Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

  • Lake view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

A traditional Japanese-style hotel room with tatami flooring, a low table with cushions, and sliding doors.

Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

  • Garden view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Japanese-Style Magatama Special Suite 751 - Non Smoking

A room with tatami flooring, a low table, and a sofa.

Japanese-Style Magatama Special Suite 751 - Non Smoking

  • Partial lake view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

View all photos for Japanese-Style Yakumo Special Suite 701 - Non Smoking

A traditional Japanese room with tatami flooring, a black lacquered table, and sliding doors.

Japanese-Style Yakumo Special Suite 701 - Non Smoking

  • Partial lake view
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese-Style 20 Tatami (Garden View) - Non Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, and sliding doors.

Japanese-Style 20 Tatami (Garden View) - Non Smoking

  • Garden view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese-Style 20 Tatami Triple - Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a bed.

Japanese-Style 20 Tatami Triple - Non Smoking

  • 334 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Large Twin Beds and 5 Twin Futons

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  • Spa
  • Free WiFi
  • Restaurant
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About the neighborhood

Matsue

With a stay at Hotel Gyokusen in Matsue, you'll be in the historical district, just a 4-minute walk from Izumo Tamatsukuri Historical Park and 6 minutes by foot from Tamatsukuri Hot Spring. .This ryokan is 0.3 mi (0.5 km) from Tamatsukuri Onsen and 0.6 mi (0.9 km) from Seiganji Temple.

What's nearby

  • Izumo Tamatsukuri Historical Park - 3 min walk - 0.2 miles
  • Tamatsukuri Hot Spring - 6 min walk - 0.4 miles
  • Tamatsukuri Onsen - 7 min walk - 0.4 miles
  • Tamatsukuriyu Shrine - 10 min walk - 0.6 miles
  • Izumo Village Lore Museum - 18 min walk - 1.0 mile

Getting around

  • Tamatsukurionsen Station - 18 min walk
  • Izumo Airport (IZO) - 29 min drive

Restaurants

  • ‪道産子 浜乃木店 - ‬6 min drive
  • ‪T's INN T.O.M.(喫茶TOM) - ‬7 min drive
  • ‪マクドナルド 松江乃白店 - ‬6 min drive
  • ‪粋麺 せんじゅ - ‬6 min drive
  • ‪天霧うどん 田和山店 - ‬6 min drive

About this property

Hotel Gyokusen

Hotel Gyokusen offers 121 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Matsue ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 121 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and a turndown service.
Relax and unwind with massages and body treatments. You can take advantage of recreational amenities such as hot springs, a sauna, and karaoke. Additional features at this ryokan include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy Japanese cuisine at 料理茶屋　燕楽 -Utage-, one of the ryokan's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
料理茶屋　燕楽 -Utage- - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
居酒屋『呑ちゃん』 - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
ナイトサロン『かがり火』 - Onsite pub. Open daily.
Onsite venue #4 - karaoke bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Kaiseki meal
  • Snack bar/deli
  • Tea service

Restaurants on site

  • ナイトサロン『かがり火』
  • 居酒屋『呑ちゃん』
  • 料理茶屋　燕楽 -Utage-

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • On a river

Spa

  • Body treatments
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests ages 0-5 who are booked in half board rate plans will receive children's meals. Guests ages 6 and older who are booked in half board rate plans may receive regular meals.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Gyokusen Matsue
Hotel Gyokusen
Gyokusen Matsue
Gyokusen
Hotel Gyokusen Ryokan
Hotel Gyokusen Matsue
Hotel Gyokusen Ryokan Matsue

Hotel Gyokusen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 440 reviews
Rating 8 - Good. 166 out of 440 reviews
Rating 6 - Okay. 33 out of 440 reviews
Rating 4 - Poor. 11 out of 440 reviews
Rating 2 - Terrible. 7 out of 440 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family was very relaxed and happy holidays
Hotel garden
Matsue castle
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and atmosphere!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind and helpful. Food tastes good and used local. Onsen is also good. I would like to visit there again.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service
Good
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

The hot spring water wasn't coming out. One man was drunk, rude and excited, but the hotel staff didn't try to stop him. I can't believe it. I never want to stay in a hotel like that again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay, this location is off the beaten path for foreigners but it is such a hidden gem. It had an onsen, free drinks within a time limit, restaurant on premise, a show by performers every night, a beautiful garden and yukatas to borrow. My only regret is that I didn't stay longer. Also while they do offer a shuttle, and bikes to rent, please make sure to inform them so they can be ready to take you/accomodare you. Please also make sure that if you book, you order with breakfast and dinner, because the nearest konbini is pretty far, and many local restaurants open later or close earlier. Will come back again if given the chance.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
時間よりも少し早く着いてしまったのですが、お部屋に案内いただきました。温泉も掃除が行き届いており、上がった後のドライヤーの数も十分でした。また、湯上がりにゆっくりソフトドリンク(無料)を楽しめるのはありがたかったです。 お食事もとてもおいしく、係のかたの対応もとてもよかったです。また行きたいと思います。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ほぼ不満は無く、満足できました。 寝具がアップデートされていると更に良かったかな。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も綺麗で、スタッフの対応も良かった
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
庭園が素晴らしかった。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルそのものが高級感があり、部屋も綺麗でゆっくりできました 食事もおいしいし、あらゆるサービスが行き届いて良かったです
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客は丁寧。貸切風呂、大浴場ともいいお風呂でした！
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
特に特筆すべき事はありません。 多くのお客さん対応ご苦労様です。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
庭園が素晴らしく、ゆったりとしたいい雰囲気のホテルでした。温泉に入ってお肌がすべすべになった気がします
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
朝食が待たないと食べれなかったのは残念💦 値段の割にメニューがイマイチでした。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
古いせいか枕元に電源が無く、延長コードか用意されていたが、短かかった 又コインランドリーが無く、女房が松江市までいかなくてはならなかった。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

睡眠時に外にいる外国人の騒音があり睡眠があまりできなかった。 ビュッフェが手袋をつけずに素手だった。（衛生面）
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
レンタカーをしていたので辿り着けたが、それ以外では不便なような気がした。最初にチェックインを手伝ってくれた若い女性は丁寧だったが、チェックアウト時の男性は冷たい印象だった。温泉は露天風呂もよく、アメニティもよく、洗面台もたくさんあってドライヤーもダイソンもありよかった。枕が小さいものが一つしかなく、そこは残念だった。全エリア空調が効いていてよかった。朝食は品揃えがよく、畳の上に椅子で座るのも素敵だった。個室のバスルームも広く、温泉嫌いの人も十分楽しめると思う。
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

食事が美味しくない。 風呂に入る際の濡れタオル等の入物が欲しい。
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
建物自体は古い感じでしたが清潔感がありお庭も素敵で心地よく滞在することができました。
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
当日から翌日帰るまで、本当にゆっくりさせて頂きました　チェックインから夕食予約までの3時間もラウンジでおもてなしのサービスを受けてとても良かったです　沢山の人で満席でした 夕食もとても美味しかったです　3名一部屋でしたがゆったりと過ごせて、玉泉さんを選んで本当に良かったです　また予約してしたいと思いました
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　美味かった
Stayed 1 night in Aug 2025