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Werrapark Hotel Heubacher Höhe

Property class: 3

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Photo gallery for Werrapark Hotel Heubacher Höhe

A spacious room with a wooden floor, a long counter, and a staircase.
An indoor swimming pool with clear blue tiles, surrounded by a tiled floor and a wooden deck.
A modern building with a yellow facade and a glass extension.
A hallway with a terrazzo floor, framed artwork on the walls, and a wooden reception desk with a plant.
A buffet table with various food items including eggs, cereal, and nuts.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $114
$101 nightly
$114 total
Total with taxes and fees
Oct 27 - Oct 28

Explore the area

View in a map
Rudolf-Breitscheid-Straße 41-45, Masserberg, TH, 98666
  • Place, Thuringian Forest Nature Park
    ‪1 min walk‬
  • Place, Thuringian Forest
    ‪18 min walk‬
  • Place, Obermain Therme
    ‪50 min drive‬

Room options

View all photos for Classic Double Room, Hill View

A neatly made bed with towels, a bedside table with a lamp, and a chair in a hotel room.

Classic Double Room, Hill View

  • Hill view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

View all photos for Classic Single Room, Hill View

A hotel room with a bed, a desk with a television, a chair, and a wooden dresser.

Classic Single Room, Hill View

  • Hill view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Studio, Hill View

Room

Comfort Studio, Hill View

  • Hill view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Comfort Suite, Hill View

A hotel room with a double bed, a wooden desk, a chair, a TV, and a window with curtains.

Comfort Suite, Hill View

  • Hill view
  • 463 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Masserberg

With a stay at Werrapark Hotel Heubacher Höhe in Masserberg, you'll be near ski lifts, within a 10-minute drive of Thuringian Forest and Thuringian Forest Nature Park. .This family-friendly hotel is 2.2 mi (3.5 km) from Wintersportpark Erste Berg and 3.6 mi (5.9 km) from Ski Lift-Masserberg.

What's nearby

  • Thuringian Forest Nature Park - 1 min walk - 0.0 miles
  • Thuringian Forest - 18 min walk - 1.0 mile
  • Schlossplatz - 38 min drive - 29.1 miles
  • Lotto Thuringia Arena am Rennsteig - 49 min drive - 28.3 miles
  • Obermain Therme - 50 min drive - 46.3 miles

Getting around

  • Eisfeld Station - 19 min drive

Restaurants

  • ‪Bergbaude - ‬11 min drive
  • ‪Cafe Alfred - ‬15 min drive
  • ‪Gasthof Zum Breitenborn - ‬8 min drive
  • ‪Gasthaus & Pension Schwarzer Adler - ‬18 min walk
  • ‪Gabriele Giebel - ‬16 min drive

About this property

Werrapark Hotel Heubacher Höhe

Werrapark Hotel Heubacher Höhe offers 86 accommodations with washers/dryers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include showers. Business-friendly amenities include desks and computer monitors, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dogan Sportcenter has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 86 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and washers/dryers, as well as phones with free international calls.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
At Werrapark Hotel Heubacher Höhe, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily.
Werrapark Hotel Heubacher Höhe has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 20

Things to do

  • Cross-country skiing
  • Full-service spa
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Baby monitor
  • Free supervised activities for children
  • High chair
  • In-room washer/dryer
  • Indoor pool
  • Playground

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Computer monitor
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Printer
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Werrapark Heubacher Hohe
Werrapark Hotel Heubacher Höhe Hotel
Werrapark Hotel Heubacher Höhe Masserberg
Werrapark Hotel Heubacher Höhe Hotel Masserberg

Werrapark Hotel Heubacher Höhe Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 8 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean spacious room, driving up the mountain to get there at night (was also really foggy) was a little precarious. We arrived late evening so the restaurant was no longer open and there is no place close by to get snacks or anything. Had drinks in the bar area which were really good but having a pizza oven or something to heat up or make some appetizers would have really made it better. Staff were very friendly
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Værelset var rent og i god størrelse til vores behov Der var intet personale ved ankomst 19.30 og ved afgang 6.50 - trods hotellet annoncerer bemandet reception mellem 6.30-22. Vi sprang morgenmaden over, så den kan vi ikke vurdere.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Værelset var pænt og rent, men på gangene lugtede der rigtig meget af cigaretrøg. Aftensmaden i buffet var nærmest uspiselig og alt for dyr i forhold til hvad det var. Personalet var meget svært at finde og dem der var kunne ikke svare på vores spørgsmål og udelukkende forstå tysk. Åbningstider i reception og swimmingpool var ikke overensstemmende med der er angivet på hjemmesiden. Ok overnatning, men generelt rigtig lavt serviceniveau.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Sauberes Zimmer, gutes Essen. Leider wurde man zu 90 % nicht verstanden. Mehr Deutschkenntnisse wären von Nöten.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
Wir hatten 2 Übernachtungen mit Frühstück im Hotel gebucht. Die Zimmer in sauber und in gutem Zustand. Die Freizeitangebote (Tischtennis, Pool, etc. ) sind schon etwas in die Jahre gekommen, aber Großteils okay. Leider lässt der Umgang des Personals mit den Gästen sehr zu wünschen übrig. Wegen eines Fehlers wurde uns der Hund doppelt berechnet. Um dies zu korrigieren mussten wir 6! mal die Rezeption aufsuchen. Ein (bei 5. mal) statt einer Rückzahlung angebotenes Abendessen hätten wir vielleicht noch angenommen, waren aber an diesem Tag bereits anderweitig eingeladen. Auch die zuvor bestellten und zugesicherten glutenfreien Brötchen waren nicht da - allerdings trotz nochmaliger Rücksprache auch am 2. Tag nicht. Der Hotelmanager hätte eventuell noch welche besorgen können, allerdings erst wenn das Frühstück vorbei ist und nach Check-Out. Alles in allem haben wir ein Bett für 2 Nächte gefunden, viel mehr aber auch nicht.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Tolles Hotel
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025