A stay at Arkana Motel Maryborough, SureStay Collection by BW places you in the heart of Maryborough, within a 15-minute walk of Brennan And Geraghtys Store Museum and Station Square Shopping Centre. .This motel is 0.6 mi (0.9 km) from Portside and 1.1 mi (1.8 km) from Queens Park.
Station Square Shopping Centre - 10 min walk - 0.6 miles
Brennan And Geraghtys Store Museum - 10 min walk - 0.6 miles
Portside - 12 min walk - 0.7 miles
Mary Poppins Statue - 2 min drive - 1.0 mile
Brolga Theatre and Convention Centre - 2 min drive - 1.5 miles
Getting around
Maryborough Station - 16 min walk
Hervey Bay, QLD (HVB) - 38 min drive
Restaurants
McDonald's - 10 min walk
White Lion Hotel - 2 min drive
Old Sydney Hotel - 2 min drive
Red Rooster - 1 min walk
KFC - 16 min walk
About this property
Arkana Motel Maryborough, SureStay Collection by BW
Arkana Motel Maryborough, SureStay Collection by BW offers 33 air-conditioned accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 45-inch flat-screen televisions come with premium digital channels.
Bathrooms include showers. Business-friendly amenities include desks and desk chairs. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the motel include an outdoor pool.
Make yourself at home in one of the 33 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this motel include tour/ticket assistance, a picnic area, and barbecue grills.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Property amenities
Parking and transportation
Uncovered self parking on site (AUD 1 per week)
Onsite parking includes off-street options
Things to do
Outdoor pool
Family friendly
In-room microwave
Laundry facilities
Outdoor pool
Pool gate
Separate bedroom
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
In a regional park
On the riverwalk
Picnic area
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Stair-free path to entrance
Well-lit path to entrance
More
1 floor
3 buildings
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
45-inch flat-screen TV with premium digital channels
Food and drink
Electric kettle
Freezer
Microwave
Tea bags/instant coffee
More
Air conditioning
Desk
Desk chair
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access methods
Access code, staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Uncovered self parking fee: AUD 1 per week
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Pool access available from 7 AM to 7:00 PM
Property is also known as
Arkana Maryborough
Arkana Motel
Arkana Motel Maryborough
Arkana Motel Motel
Arkana Motel Maryborough
Arkana Motel Motel Maryborough
Arkana Motel Maryborough, SureStay Collection by BW Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 46 out of 218 reviews
10 - Excellent
46
Rating 8 - Good. 87 out of 218 reviews
8 - Good
87
Rating 6 - Okay. 44 out of 218 reviews
6 - Okay
44
Rating 4 - Poor. 16 out of 218 reviews
4 - Poor
16
Rating 2 - Terrible. 25 out of 218 reviews
2 - Terrible
25
7.4/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Chrissy
Aug 17, 2025
Liked: Staff & service
It was a Great Stay the Bed was really comfy Staff were very accommodating overall it was a pleasant experience .
Do not believe the photos, in a desperate need of renovations, definitely very outdated and awful stench of mould. Staff were very friendly and welcoming though we will not stay here again 😞
We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me.
Terry
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Kent
Mar 15, 2024
Liked: Cleanliness, staff & service
Good bed and shower
Kent
Stayed 1 night in Mar 2024
Verified
8/10 Good
Trev
Sep 16, 2025
Liked: Cleanliness
Check-in was by emailed code as there was no one at reception. Having said that, the staff we met later were friendly and helpful.
We had a nice stay. The place was very very clean. They are making alot of improvements by refurbing which is excellent to see. Check in is simple and efficient. Honestly can't understand some of the reviews on here - Paying $140 a night and expecting the a 5 star hotel. The beds are fine, sheets are freshly laundered, free tea and coffee and biscuits
What national park mold on curtains and in shower did not get asked if i needed anything in 3 days couldn't park outside of the room they had a room full of teenagers who completely out of control so there was no relaxing after travelling
It is well loved property and the staff look after it. The staff are very approachable and made the stay great. Parking and secure. Close to town. Not noisy even tho it’s just off the highway.
It was run down and the bathroom wasn’t clean with hairs on the sink, mould on shower grouting and unclean bench in bathroom.
The bed was comfortable and clean though.
Bed was extremely uncomfortable, bathroom had not been cleaned. Window luvers missing in the bathroom. Did not feel safe and slept with a chair pushed against the door.
Megan
Stayed 2 nights in Sep 2025
Verified
4/10 Poor
Verified traveler
Jul 16, 2025
Disliked: Cleanliness, staff & service
Missing a curtain, had to request a blanket to cover window. Kittens in the room, room smelt like cat urine. Was the last room available in town, wouldn’t stay again.
Verified traveler
Stayed 1 night in Jul 2025
Verified
6/10 Okay
Sarah
Aug 5, 2025
We liked the having to not see reception and have codes sent via text to enter the room etc.
The beds were comfy. Sheets could have fit the queen bed better.
There was a smell in the bathroom that was a mixture of musty and mouldy and the toilet wasn’t sealed to the floor. It was a bit rocky.
Overall good stay for a quick stay.
Staff were fantastic when I did get to speak to them. I think there may be a renovation going on