2/10 Terrible
Michel, Miami Beach
Traveled with partner
Dec 6, 2025
I Stayed At This Hotel For Two Weeks, And Unfortunately, My Experience Was Far From Satisfactory. The Overall Condition Of The Property Was Poor, And My Room Was Dirty Upon Arrival. Even More Concerning, I Encountered Roaches In The Room, Which Made The Stay Extremely Uncomfortable.
The Issues Didn't Stop There. The Staff Was Consistently Rude And Unhelpful Throughout My Stay. I Was Charged Taxes At The Hotel Despite Having Already Paid Taxes Through Expedia, And When I Raised This Concern, The Situation Was Handled Poorly.
After Requesting A Room Change, I Was Relocated, Only To Find That The New Room Was Also Dirty.
Given These Experiences, I Do Not Recommend Staying At This Hotel. Significant Improvements Are Needed, Particularly In Cleanliness, Staff Professionalism, And Overall Guest Engagement.
Until These Issues Are Addressed, Guests Are Likely To Encounter The Same Problems I Did.

Michel
Stayed 4 nights in Nov 2025






























