With a stay at Riad Ben Tachfine, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. .This spa riad is 0.7 mi (1.2 km) from Majorelle Garden and 0.6 mi (0.9 km) from Dar el Bacha Palace.
Riad Ben Tachfine offers 6 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the riad include a steam room.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 6 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This riad also features complimentary wireless internet access, babysitting (surcharge), and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the riad's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8 AM to 11 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 8 AM and 11 AM.
Riad Ben Tachfine has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Self parking on site (EUR 2 per day)
Onsite parking includes off-street options
Food and drink
Free continental breakfast available daily 8:00 AM to 11:00 AM
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Full-service spa
Library
Steam room
TV in common areas
Family friendly
Babysitting (surcharge)
Separate bedroom
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
24-hour business center
Meeting rooms
Outdoors
Barbecue grill
Rooftop terrace
Full-service spa
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Spa open daily
Turkish bath
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Food and drink
24-hour room service
Free bottled water
More
Air conditioning
Individual decor
Individual furnishings
Iron/ironing board on request
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
Shuttle transfer per adult: EUR 15 (one-way)
Shuttle transfer per child: EUR 15 (one-way), from 6 to 18 years old
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 15.00 per vehicle (one-way)
Self parking fee: EUR 2.00 per day
Spa fee: EUR 30 per night
Hot tub fee: EUR 10 per day
Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Property is also known as
Riad Ben Tachfine Marrakech
Ben Tachfine Marrakech
Ben Tachfine
Riad Ben Tachfine Riad
Riad Ben Tachfine Marrakech
Riad Ben Tachfine Riad Marrakech
Riad Ben Tachfine Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A lovely riad tucked away in the Medina. An oasis of calm amid the hustle and bustle. I would have given totally full marks apart from I'd booked this riad on the basis that it had a small gym but that had been removed.
Verified traveler
Stayed 6 nights in Jan 2020
4/10 Poor
Verified traveler
Apr 10, 2019
Definitely NOT a 4-star
We cannot understand why this place has a 4star rating. I think they’d rating should be re-evaluated. It’s in a very bad and dirty area of the medina. Walking to it was pretty scary and once we got there, we were even more disappointed! The exterior entrance has obvious deferred maintenance. Once inside, we were again disappointed bcuz the interior courtyard was dim, dingy, had deferred maintenance and depressing. This place was so bad that we decided to move to another Riad. A Riad that has 4star rating but there truly is NO comparison!
Mohamed is a very nice man and he tried to help us but he and the staff had a “that’s the way it is” kind of attitude. It was a bit frustrating but we dealt with it.
We liked everything nothing at all to dislike!! Will come again ! M.H
Verified traveler
Stayed 6 nights in Mar 2019
8/10 Good
Verified traveler
Nov 25, 2018
Riad Ben Tachfine is in the less touristy part of the Médina and offered us a glimpse of life in this fascinating old city. The staff, particularly Malika, was kind and helpful. We came from the airport late in the afternoon and were hungry and Maliki greeted us with mint tea and cookies and arranged for us to have a simple meal of bread, meatballs and fruit salad (for a charge of 15 euro for the two of us). When we left she sent two men to carry our luggage to the street and hail a taxi for us (which, it turned out, was not so simple so we were glad to have them there.) The riad is old and beautiful but like much of the Médina has a feeling of faded elegance. One suggestion for the management: Make hand soap more available! There was soap in the shower but none by the sink in the bathroom that came with our room and none in the downstairs bathroom near the front door.
Arrived at Morocco airport and our pick up arranged by the hotel did not turn up,we waited for 1 hour then got a taxi ourselves to the hotel at double the price.
The cleaner must have broken a glass when cleaning the room because the matching glasses we had for the first 2 days did not match on the 3rd day, we only noticed this when my wife stood on a piece of broken glass and cut her foot in the bedroom.
We had no hot water for 2 days we complained on the first day this happened but still no hot water the following day.
We were given clean towels on the first 4 nights but no clean towels for the remaining 3 days of our 7 night stay.
If you book this Riad for a holiday ask not to be put in the only room on the ground floor
Very noisy in the morning from 06:30 each day as the breakfast room is next to the ground floor room.
The Riad is located in the old part of town down a couple darkly lit alleyways
Close to the hotel we were approached 3 times over the course of the week by groups telling us the road ahead was closed and to get to where we wanted to go was to follow them to which we obviously ignored.
So for us not a good holiday and we would never return to Riad or The area it was situated.
We were very happy with our stay at Riad Ben Tachfine. Not going to lie: the Medina is a weird place. I got nervous on the way there because the whole location is essentially an unmarked, snaking alley maze. But, when they opened the Riad door, I was amazed! The wonderfully hospitable staff (Yassine and the madame) were attentive and helpful the whole time. Beautifully decorated, super cute, full of culture and history. Thank you!
Lovely riad in the medina. Location makes it a little tough to get to but staff will meet the taxi and assist you to the riad. They will even escort you to a local restaurant. Staff was exceptional. They went out of their way to make us comfortable. They even prepared a special meal for one of us who got sick. The room was a wee bit small and lacked chairs, but we made due. Lighting was somewhat dim in the bathroom. The common area was super. Overall we were most pleased with the facility and felt the minor issues were far surpassed by the wonderful staff. Dinner can be arranged if you wish.
Riad is a bit of a chore to find, but worth it. Hospitality top notch, staff very kind. Rooms and bathroom large and comfy. At NE corner of Medina. Once we found our bearings it was 10-15 min walk to major attractions. Riad is gated and secure.
This was a great stay, the immaculate design and decor authentic to the area and well maintained was a great oasis in the hustle and bustle of town. It is a fair distance to the center of town, but the distance made for a welcome respite and it was all within a 30minutes walk. Service was top notch.
We had a great stay at the Riad. They picked us up from the main st after we got a little lost on the way there! the Riad is quiet, the staff is friendly and accommodating, It's clean and wiFi is fine. The bed is firm- not ideal for side sleeping- but comfortable. It's a good location out of the bustle but close enough to walk back for an afternoon rest.
Verified traveler
Stayed 3 nights in Sep 2018
4/10 Poor
Verified traveler
Apr 23, 2019
Disliked: Staff & service
Die Lage des hotels ist sehr schlecht, es ist selbst für ein Riad in der Medina sehr sehr schlecht zu finden.
Der check in war nicht unfreundlich und unangenehm. Entsprechend ist dann unsere Bewertung auf expedia ausgefallen. Als die Besitzerin dies nach der ersten Nacht gelesen hatte, hat sie uns am nächsten Morgen aus dem Hotel geworfen, weil ihr die Bewertung nicht gefallen hat. Sie konnte und wollte nicht mit der Kritik umgehen und hat sie als beleidigung aufgefasst. Sie hat sich auch gar nicht auf ein Gespräch eingelassen sondern uns dazu aufgefordert sofort das Hotel zu verlassen. Wir hatten eigentlich 4 Nächte gebucht und bezahlt. Letztendlich war es für uns sehr gut, weil wir dann ein sehr schönes Riad in einer viel besseren Lage und mit sehr freundlichem Personal gefunden haben in dem wir uns sehr wohl gefühlt haben.
Amazing, simply amazing. It was the best choice we could have done. Lovely Malika and Sam and also anybody else working at Riad Ben Tachfine have been more than helpful, absolutely attentive and just made us feel good and happy any moment. The Riad and also the Marrakesch Suite were great, full of wonderful decorations. Everything was perfectly clean at all times and we could feel the unique atmosphere which was also created through the love for all details in this Riad. We want to come back to Marrakech for sure - and it is also sure for us that we will come back to Riad Ben Tachfine again. Thanks a lot for everything, you made our vacation unforgettable.
Séjour du 06/02/2019 au 12/02/2019, très bonne accueil de toute l'équipe et de la responsable, chambre correct et propre, ryad au calme et typique située dans une petite rue typique, l'équipe toujours au petit soins, transfert depuis l'aeroport sans problème, à 25 minute à pied de la place et 10 minute en voiture, pas loin du jardin majorelle
Lejos del bullicio del centro de Marrakech pero a unos 15min caminando de todos los atractivos de la ciudad. El personal se esmera en hacerte sentir como en casa, te preparan el desayuno y están siempre al pendiente llenándote de atenciones. Una experiencia por demás grata. El lugar es muy acogedor, la habitación limpia, ambiente familiar. La verdad es que al principio me desconcertó el acceso, no parece ser una zona bonita pero es muy seguro y tranquilo, se descansa como en casa y tienen facilidad para conseguir excursiones, traslado al aeropuerto y todo lo que necesites.
Dąs Personal ist sehr hilfsbereit und erzählt viel von der Kultur und Religion in Marokko. Obwohl das Hotel kein Restaurant hat, haben sie ein leckeres Abendessen zubereitet.
Très bon séjour dans ce très beau riad authentique et chargé d histoire.
L équipe est accueillante et souriante, toujours attentive à nos besoins.
A l écart du bruit de la place jamaa el fna qui est facilement accessible à pied en un quart d heure.
Ce riad gagne à être connu.
Nous y reviendrons.