6/10 Okay
Lisa
Traveled with group, Traveled with partner
Sep 5, 2025
Liked: Cleanliness, staff & service
The hotel and surrounding property are just beautiful. Very clean and tidy. View is spectacular. All members of staff were very pleasant and friendly.
What I did not like were the following:
1. There is no traditional “front desk” staff AND there are no telephones in the room. I find it dangerous not to have a way to call a front desk in an emergency!!! I don’t mind doing all the registration work myself on line before hand, but there should at least be a reliable way to get a front desk person.
2. The rooms while beautiful and minimalist, they were not at all functional. There is absolutely NOWHERE to put a thing in the bathrooms. Nowhere to fix your hair because there’s no place to plug a curling iron. There is an isolated mirror beside the door but it is hung too high and again, not a shelf or a table to set your make up on to apply it.
3. No full length mirror in the room. We were there for a dressy affair, but no place to check your appearance.
4. For the top dollar prices, there were ZERO amenities included and no reliably available person to help you. No coffee maker in the room and no decent coffee in the lobby for guests. The coffee in 2 carafes was very strong. ( one was empty) The poor bartender was working like crazy trying to attend to everything. He very kindly found someone to check us out at the faux front desk. Any small bakery items for breakfast? No way. They have brunch you can stay for that begins at 11am which of course is expensive.
Lisa
Stayed 1 night in Sep 2025
