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Polana Serena Hotel

Property class: 4.5

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Photo gallery for Polana Serena Hotel

A large hotel with a central courtyard pool, multiple balconies, and a grand entrance.
A spa area with massage beds, a pool, and arched ceilings.
A hallway with a tiled floor, a decorative ceiling light, and two wall-mounted lanterns.
A grand hotel with a large pool featuring a mosaic design, a well-maintained garden, and classical architecture.
A dining table set for two with plates, cutlery, and wine glasses, overlooking a balcony with a view of the sea.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $189
$163 nightly
$189 total
Total with taxes and fees
Oct 21 - Oct 22

Explore the area

View in a map
Avenida Julius Nyerere 1380, Maputo, 00100
  • Place, Vila Algarve
    ‪12 min walk‬
  • Place, Geology Museum
    ‪17 min walk‬
  • Place, Eduardo Mondlane University
    ‪2 min drive‬
  • Airport, Maputo (MPM-Maputo Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

A hotel room with a bed, a desk with a telephone, a chair, a table with fruits, and a large window with curtains.

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Signature Apartment, 1 Bedroom, Sea View

A room with two wicker chairs, a small white table, and a sofa with cushions.

Signature Apartment, 1 Bedroom, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Apartment, 2 Bedrooms, Ocean View

A room with a sofa, chairs, a table, and a view of the sea.

Signature Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room, Garden View

A four-poster bed with a canopy, a bedside table with a vase of flowers, a small wooden nightstand, a mirror on the wall, and a patterned carpet.

Deluxe Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, Sea View

A hotel room with a large woven tapestry on the wall, a bed with patterned bedding, a bedside table with a lamp, and a wooden nightstand.

Executive Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite

A hotel room with a large bed, a wooden wardrobe, a chair, a small table, and a painting on the wall.

Executive Studio Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Room

Presidential Suite

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, Sea View

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Standard Double Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Sea View

A hotel room with a large bed, a desk, a chair, and a mirror.

Deluxe Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Sea View

A hotel room with a large mirror, a bed, a framed fish artwork, a wooden wardrobe, and a small table with toiletries.

Executive Room, 1 King Bed, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

A hotel room with a large bed, a desk, a chair, and a mirror.

Deluxe Double Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a wall mural.

Standard Room

10.0 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, City View

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Executive Room, City View

  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City View

A large bed with a wooden headboard, two bedside tables, and wall-mounted lamps.

Deluxe Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

DOUBLE DELUXE CITY VIEW

  • Sleeps 4

View all photos for Deluxe Cityview double use

A hotel room with a large bed, a wooden headboard, a nightstand, a chair, a small table, and a wall-mounted light fixture.

Deluxe Cityview double use

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

DOUBLE DELUXE

  • Sleeps 4

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 137 reviews
$122 nightly
The price is $141
Oct 6 - Oct 7
Total with taxes and fees
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About the neighborhood

Maputo

With a stay at Polana Serena Hotel in Maputo, you'll be a 3-minute walk from FEIMA Craft Market and 8 minutes by foot from Instituto Camões Centro Cultural Português. .This luxury hotel is 0.5 mi (0.9 km) from Centro Cultural Americano Martin Luther King Jr. and 0.7 mi (1.2 km) from Vila Algarve.

What's nearby

  • FEIMA Craft Market - 7 min walk - 0.4 miles
  • Vila Algarve - 12 min walk - 0.7 miles
  • Geology Museum - 17 min walk - 0.9 miles
  • Eduardo Mondlane University - 2 min drive - 1.2 miles
  • Museum of Natural History - 2 min drive - 1.0 mile

Getting around

  • Maputo (MPM-Maputo Intl.) - 18 min drive

Restaurants

  • ‪Mundo's - ‬8 min walk
  • ‪Quiosque Wow - ‬3 min walk
  • ‪Cafe Estoril - ‬7 min walk
  • ‪Piri Piri Restaurant - ‬14 min walk
  • ‪Bairro Bistro - ‬10 min walk

About this property

Polana Serena Hotel

Polana Serena Hotel offers 153 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Maputo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Varanda All Day Dining, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Varanda All Day Dining - This restaurant serves breakfast, lunch, and dinner.
Delagoa Fine Dining - This restaurant serves lunch and dinner.
Aquarius - This restaurant specializes in sushi and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius
  • Delagoa Fine Dining
  • Varanda All Day Dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1922
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Visa

Important information

Optional extras

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 400000611

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Polana Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 278 reviews
Rating 8 - Good. 77 out of 278 reviews
Rating 6 - Okay. 22 out of 278 reviews
Rating 4 - Poor. 9 out of 278 reviews
Rating 2 - Terrible. 5 out of 278 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, delicious breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed four times now. Every stay has been excellent!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

The staff were brilliant!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, excellent rooms, great pool
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay. Beautiful and safe place. Great staff and very clean. The only thing-it was very pricey considering local prices. The food, shuttle services, and amenities cost at least 3x that of offsite options.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed this property. The spa and grounds are amazing. Service is top tier.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located hotel. You even local foreigners coming in just for Sunday breakfast, so it must be popular. Some of the decor looked a little in need of some love and attention, but overall a beautiful elegant property.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay!!! The transportation to and from the airport was spot on!!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the pool
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Perfect in every way!!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and helping staff
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel altogether.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Excellent property
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Stayed 5 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit whilst on business. Great location and the staff are highly attentive.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Charm Hotel

Hospitality par excellence, the staff are friendly, kind and patient.
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Amenities
The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The staff was extremely professional and helpful!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

The hotel was great, modern and very large room, friendly staff, and beautiful pool and lobby. But it doesn't merit a five. The problem were the staff in the bar and restaurant. I had to ask two people for coffee at breakfast. Also had to ask about a sandwich at lunch at the bar. How can it take almost 30 minutes to get a sandwich?
Stayed 2 nights in Jan 2026