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Herald Suites Polaris

3.5 star property

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Photo gallery for Herald Suites Polaris

Interior detail
Lobby
Bar (on property)
Front of property - evening/night
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $40
$36 nightly
$40 total
Total with taxes and fees
Jun 19 - Jun 20

Explore the area

View in a map
45 Polaris St, Bel-Air, Makati, 1209
  • Place, Ayala Center
    ‪14 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪16 min walk‬
  • Place, Glorietta Mall
    ‪19 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Multi Use)

Standard Room, 2 Twin Beds (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Twin Beds (Multi Use)

7.8 out of 10
Good
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed (Multi Use)

7.6 out of 10
Good
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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The price is $87
Jun 20 - Jun 21
Total with taxes and fees
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About the neighborhood

Makati

With a stay at Herald Suites Polaris, you'll be centrally located in Makati, within a 5-minute drive of Ayala Center and Greenbelt Shopping Mall. .This hotel is 3.2 mi (5.1 km) from Fort Bonifacio and 4.7 mi (7.6 km) from SM Mall of Asia.

What's nearby

  • Power Plant Mall - 10 min walk - 0.5 miles
  • Ayala Triangle Gardens - 11 min walk - 0.6 miles
  • Ayala Center - 14 min walk - 0.8 miles
  • Greenbelt Shopping Mall - 16 min walk - 0.9 miles
  • Glorietta Mall - 19 min walk - 1.0 mile

Getting around

  • Gil Puyat Station - 4 min drive
  • Buendia Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive

Restaurants

  • ‪Cheers Sports Bar & Cafe - ‬2 min walk
  • ‪Bourbon - ‬1 min walk
  • ‪Pasha Turkish Restaurant - ‬1 min walk
  • ‪Commune - ‬1 min walk
  • ‪Izakaya Tori-Ichizu - ‬1 min walk

About this property

Herald Suites Polaris

Herald Suites Polaris offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Enjoy local and international cuisine at Aurora Lobby Cafe, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Aurora Lobby Cafe - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aurora Lobby Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 305 to 353.80 for adults, and PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Herald Suites Polaris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 376 reviews
Rating 8 - Good. 102 out of 376 reviews
Rating 6 - Okay. 36 out of 376 reviews
Rating 4 - Poor. 7 out of 376 reviews
Rating 2 - Terrible. 6 out of 376 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room, excellent staff, awesome location surroundrd by many restaurants and convenience stores, close to several malls.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Danilo

Liked: Cleanliness, amenities, property conditions & facilities
I’m happy with my stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edsiaren

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hans Christian

Liked: Cleanliness, amenities, property conditions & facilities
The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , comfortable beds , good breakfast
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly clean and cozy. The food at Aurora cafe was delish.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful retro style, included breakfast was good, but most of all great caring staff
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

andrea

Liked: Cleanliness
The room was not too big and the air condition was old and very nosy. The communication with the reception has been little bit difficult. Breakfast is ok
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rose Mary

Liked: Cleanliness
Staff are awesome
Stayed 17 nights in Sep 2025
Verified

10/10 Excellent

Francis

Excellent
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Edmund

Liked: Cleanliness, amenities, property conditions & facilities
Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ma. Jessica

Liked: Cleanliness, amenities, property conditions & facilities
It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with excellent staff
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Delmas

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Old hotel but well maintained, good value for money
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staffs are helpful. the food is homey and delicious. the room is clean. I felt a little stuffy though.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Clean rooms. Good food.

Enjoyed my stay. Friendly staff, good food at the restaurant and the room had everything we needed. The surrounding area is also quite nice.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, property conditions & facilities
Great architecture, quality breakfast
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean , the staff is professional and the free breakfast is good.
Stayed 7 nights in Oct 2022