A stay at Franchise One Hotel places you in the heart of Makati, within a 15-minute walk of Greenbelt Shopping Mall and Ayala Center. .This hotel is 2.1 mi (3.3 km) from Fort Bonifacio and 3 mi (4.8 km) from SM Mall of Asia.
What's nearby
Legazpi Active Park - 6 min walk - 0.4 miles
Ayala Center - 9 min walk - 0.5 miles
Greenbelt Shopping Mall - 9 min walk - 0.5 miles
RCBC Plaza - 13 min walk - 0.7 miles
Glorietta Mall - 17 min walk - 0.9 miles
Getting around
Libertad LRT Station - 3 min drive
Manila Pasay Road Station - 7 min walk
Ninoy Aquino Intl. Airport (MNL) - 24 min drive
Restaurants
Manmaru - 1 min walk
Little Tokyo - 2 min walk
Izakaya Kikufuji - 1 min walk
Yakiniku Kenshin - 2 min walk
Shakey’s - 2 min walk
About this property
Franchise One Hotel
Franchise One Hotel offers 28 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 21-inch flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.
This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.
Make yourself at home in one of the 28 individually decorated guestrooms, featuring refrigerators and DVD players. 21-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Stop by the hotel's restaurant, White Plate, for lunch or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Local cuisine breakfasts are available daily from 6:30 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1:00 PM.
White Plate - This coffee shop serves breakfast, brunch, and lunch. Happy hour is offered.
White Plate Cafe - This restaurant serves breakfast, brunch, and lunch. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle at scheduled times for a surcharge
Area shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily local cuisine breakfast available 6:30 AM to 1:00 PM for a fee: PHP 165 to 300 per person
A coffee shop/cafe
A restaurant
Restaurants on site
White Plate
White Plate Cafe
Things to do
Books
TV in common areas
Family friendly
DVD player
In-room refrigerator
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Spa
Deep-tissue massages
Hot stone massages
Prenatal massages
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Accessible airport shuttle
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
5 floors
Art Deco architecture
Built in 2009
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
21-inch flat-screen TV with cable channels
DVD player
Food and drink
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Desk
Free local calls
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 450.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately PHP 165 to 300 per person
Airport shuttle fee: PHP 950 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: PHP 450.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Franchise One Hotel Makati
Franchise One Hotel
Franchise One Hotel Makati
Franchise One Makati
Franchise 1 Hotel
Franchise One Hotel Makati, Metro Manila
Franchise One Hotel Hotel
Franchise One Hotel Makati
Franchise One Hotel Hotel Makati
Franchise One Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 16 out of 81 reviews
10 - Excellent
16
Rating 8 - Good. 26 out of 81 reviews
8 - Good
26
Rating 6 - Okay. 24 out of 81 reviews
6 - Okay
24
Rating 4 - Poor. 12 out of 81 reviews
4 - Poor
12
Rating 2 - Terrible. 3 out of 81 reviews
2 - Terrible
3
7.4/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
YOICHI
Aug 7, 2025
Disliked: Property conditions & facilities
全体的に古いです。アクセスは良く便利でした
YOICHI
Stayed 4 nights in Jul 2025
Verified
8/10 Good
Verified traveler
Jan 12, 2020
Liked: Cleanliness, staff & service, amenities
Staff is very kind. They helped with baggages and upon checkout gave some souvenir gift which has been appreciated. Strategically located in little Tokyo - close to Legazpi village in Makati. Good rooms. They also have a small restaurant with good food, specially a breakfast menu. They have a free-to-hire DVD collection and all rooms have DVD player. If you have health conditions affecting your movements please consider that there’s no lift.
I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class.
Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.
Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.
No wifi in room but only lobby; 6 floors and no elevator which sucks after awhile; no AC control so whenever you leave room with key, need room service to turn it on once you return. Room is quite small and so is bathroom. For the price i have been in better rooms in Makati and QC. Won't stay again.